TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 3 out of 5 by
Bpf77 from
Frustrating as hell
Circular process; multiple rejections by Feds and State due to forms issues (meals expensed); multiple attempts to extract additional funds for what should be a simple process.
Date published: 2023-04-15
Rated 3 out of 5 by
Just Jeanne from
Not pleased
Was sent an email saying I was Eligible for 20 % off yet it never was applied to my fees
Date published: 2023-04-15
Rated 5 out of 5 by
Eric8388 from
Love Turbo Tax
I've used Turbo Tax with Max benefits for years. The product is easy to use and the Max benefits have come in handy on two occasions when I got notices from the IRS.
Date published: 2023-04-15
Rated 3 out of 5 by
Judy_25 from
Easy but they sneak in charges
Super easy, love that - but when it comes to payment, they should just take off "It's free" . It's never free. And then they charge you $60+ to file at the end and you don't eve know why it got so high, it was suppose to be $35.
Date published: 2023-04-15
Rated 4 out of 5 by
tryman711 from
Changed amount of fed return at last screen
My refund amount was 1006, less $59 for federal,(no FREE option which is bogus because it states you can file for FREE) Then another $59 for the State. why do we have to pay 2 charges for one session??? BOGUS! Then ON TOP of these 2 FEES...yet ANOTHER FEE of $39 to process. what am I left with??? It was stated on the screen before I submitted my taxes that now My federal return amount (after fees were taken out) was $849. THen when I transmitted my files it stated my Federal return was now $639?>?????? WHY????
Date published: 2023-04-15
Rated 5 out of 5 by
HKCMichigan from
2022 Improvements are 10/10! Nice Job Intuit!
Best version of your software yet. The step through was so quick and I never felt like I was putting the wrong information into my taxes.
Date published: 2023-04-15
Rated 4 out of 5 by
CWM2012 from
Loyal for 18 years
I've been using Turbotax since 2004, and the experience is always good. It intuitive and very user friendly. However, it becoming a bit too expensive compared to other online tax prep options.
Date published: 2023-04-15
Rated 5 out of 5 by
Nurse girl from
Turbo tax is perfect for me
Easy to follow, assistance with a click. Used for 5 years, love it
Date published: 2023-04-15
Rated 4 out of 5 by
JC TAXES 2022 from
Turbotax 2022 taxes
Very intuitive and instructions are clear. However, its getting very expensive.
Date published: 2023-04-15
Rated 2 out of 5 by
cslsls from
expensive
The processing fees are very expensive. It was very disappointing to learn of some of these at the end of the process.
All TurboTax® Offerings Reviews - Page 2498
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Bpf77 from
Frustrating as hell
Circular process; multiple rejections by Feds and State due to forms issues (meals expensed); multiple attempts to extract additional funds for what should be a simple process.
Date published: 2023-04-15
Rated 3 out of 5 by
Just Jeanne from
Not pleased
Was sent an email saying I was Eligible for 20 % off yet it never was applied to my fees
Date published: 2023-04-15
Rated 5 out of 5 by
Eric8388 from
Love Turbo Tax
I've used Turbo Tax with Max benefits for years. The product is easy to use and the Max benefits have come in handy on two occasions when I got notices from the IRS.
Date published: 2023-04-15
Rated 3 out of 5 by
Judy_25 from
Easy but they sneak in charges
Super easy, love that - but when it comes to payment, they should just take off "It's free" . It's never free. And then they charge you $60+ to file at the end and you don't eve know why it got so high, it was suppose to be $35.
Date published: 2023-04-15
Rated 4 out of 5 by
tryman711 from
Changed amount of fed return at last screen
My refund amount was 1006, less $59 for federal,(no FREE option which is bogus because it states you can file for FREE) Then another $59 for the State. why do we have to pay 2 charges for one session??? BOGUS! Then ON TOP of these 2 FEES...yet ANOTHER FEE of $39 to process. what am I left with??? It was stated on the screen before I submitted my taxes that now My federal return amount (after fees were taken out) was $849. THen when I transmitted my files it stated my Federal return was now $639?>?????? WHY????
Date published: 2023-04-15
Rated 5 out of 5 by
HKCMichigan from
2022 Improvements are 10/10! Nice Job Intuit!
Best version of your software yet. The step through was so quick and I never felt like I was putting the wrong information into my taxes.
Date published: 2023-04-15
Rated 4 out of 5 by
CWM2012 from
Loyal for 18 years
I've been using Turbotax since 2004, and the experience is always good. It intuitive and very user friendly. However, it becoming a bit too expensive compared to other online tax prep options.
Date published: 2023-04-15
Rated 5 out of 5 by
Nurse girl from
Turbo tax is perfect for me
Easy to follow, assistance with a click. Used for 5 years, love it
Date published: 2023-04-15
Rated 4 out of 5 by
JC TAXES 2022 from
Turbotax 2022 taxes
Very intuitive and instructions are clear. However, its getting very expensive.
Date published: 2023-04-15
Rated 2 out of 5 by
cslsls from
expensive
The processing fees are very expensive. It was very disappointing to learn of some of these at the end of the process.
All TurboTax® Offerings Reviews - Page 2498
Date published: 2023-04-15