TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax is great Very easy to use as long as you have ALL the paperwork.
Date published: 2023-04-24
Rated 1 out of 5 by from Do not recommend if filing on your phone. So disappointed. I finished the paperwork and paid TurboTax- got the email confirmation. I didn't realize there was another step for them to send it to the IRS. They didn't send an email or any information about that, no popups, nothing, and I sure didn't see it anywhere on my phone screen. So now I'm filling late and will have to pay fees along with my taxes. I kept checking for an irs acceptance email and then finally looked on the website only to see it was never sent. But they sure did charge me.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax is Great Its my third year using TT. I can play around with it better and I can do my taxes.It is great so far and would recommend all to use the service rather than paying bank load of money to other tax services.
Date published: 2023-04-24
Rated 5 out of 5 by from Easy to follow, thorough, priced right. Particularly like the self-paced, easy-to-follow, internal audit ability, and Live Help if one needs it. Feel very confident I completed accurately.
Date published: 2023-04-24
Rated 3 out of 5 by from Taxes Good service and right to the line for all the forms
Date published: 2023-04-24
Rated 2 out of 5 by from disappointed the website doesn't make things easy to find, many of the questions asked are not clear or clearly enough defined for the non-accountant lay-person, and I didn't get to see previews of final documents until after it was filed.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is the beat I am very happy with the easy system and will be using it from now on
Date published: 2023-04-24
Rated 5 out of 5 by from Very Helpful Turbo Tax was very helpful and they answered all my questions!!!
Date published: 2023-04-24
Rated 5 out of 5 by from TurboTax is awesome It was great and they were so helpful they did so much for me they fixed it in very quick timing and they were so helpful so so helpful
Date published: 2023-04-24
Rated 5 out of 5 by from Very good service Working with specialist made it very easy to ensure that I was getting the proper return with so many moving parts. Made me much more confident that return was correct.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 250
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is great Very easy to use as long as you have ALL the paperwork.
Date published: 2023-04-24
Rated 1 out of 5 by from Do not recommend if filing on your phone. So disappointed. I finished the paperwork and paid TurboTax- got the email confirmation. I didn't realize there was another step for them to send it to the IRS. They didn't send an email or any information about that, no popups, nothing, and I sure didn't see it anywhere on my phone screen. So now I'm filling late and will have to pay fees along with my taxes. I kept checking for an irs acceptance email and then finally looked on the website only to see it was never sent. But they sure did charge me.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax is Great Its my third year using TT. I can play around with it better and I can do my taxes.It is great so far and would recommend all to use the service rather than paying bank load of money to other tax services.
Date published: 2023-04-24
Rated 5 out of 5 by from Easy to follow, thorough, priced right. Particularly like the self-paced, easy-to-follow, internal audit ability, and Live Help if one needs it. Feel very confident I completed accurately.
Date published: 2023-04-24
Rated 3 out of 5 by from Taxes Good service and right to the line for all the forms
Date published: 2023-04-24
Rated 2 out of 5 by from disappointed the website doesn't make things easy to find, many of the questions asked are not clear or clearly enough defined for the non-accountant lay-person, and I didn't get to see previews of final documents until after it was filed.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is the beat I am very happy with the easy system and will be using it from now on
Date published: 2023-04-24
Rated 5 out of 5 by from Very Helpful Turbo Tax was very helpful and they answered all my questions!!!
Date published: 2023-04-24
Rated 5 out of 5 by from TurboTax is awesome It was great and they were so helpful they did so much for me they fixed it in very quick timing and they were so helpful so so helpful
Date published: 2023-04-24
Rated 5 out of 5 by from Very good service Working with specialist made it very easy to ensure that I was getting the proper return with so many moving parts. Made me much more confident that return was correct.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 250