TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
You Bet 05 from
Turbo Tax is great
Very easy to use as long as you have ALL the paperwork.
Date published: 2023-04-24
Rated 1 out of 5 by
Mossy23 from
Do not recommend if filing on your phone.
So disappointed. I finished the paperwork and paid TurboTax- got the email confirmation. I didn't realize there was another step for them to send it to the IRS. They didn't send an email or any information about that, no popups, nothing, and I sure didn't see it anywhere on my phone screen. So now I'm filling late and will have to pay fees along with my taxes. I kept checking for an irs acceptance email and then finally looked on the website only to see it was never sent. But they sure did charge me.
Date published: 2023-04-24
Rated 5 out of 5 by
Turbo Guy is Awesome from
Turbo Tax is Great
Its my third year using TT. I can play around with it better and I can do my taxes.It is great so far and would recommend all to use the service rather than paying bank load of money to other tax services.
Date published: 2023-04-24
Rated 5 out of 5 by
NORCAL Lifer from
Easy to follow, thorough, priced right.
Particularly like the self-paced, easy-to-follow, internal audit ability, and Live Help if one needs it. Feel very confident I completed accurately.
Date published: 2023-04-24
Rated 3 out of 5 by
Caz37 from
Taxes
Good service and right to the line for all the forms
Date published: 2023-04-24
Rated 2 out of 5 by
Mike111117 from
disappointed
the website doesn't make things easy to find, many of the questions asked are not clear or clearly enough defined for the non-accountant lay-person, and I didn't get to see previews of final documents until after it was filed.
Date published: 2023-04-24
Rated 5 out of 5 by
Tgotwo from
Turbo tax is the beat
I am very happy with the easy system and will be using it from now on
Date published: 2023-04-24
Rated 5 out of 5 by
Greco Guy from
Very Helpful
Turbo Tax was very helpful and they answered all my questions!!!
Date published: 2023-04-24
Rated 5 out of 5 by
null from
TurboTax is awesome
It was great and they were so helpful they did so much for me they fixed it in very quick timing and they were so helpful so so helpful
Date published: 2023-04-24
Rated 5 out of 5 by
clgingerella from
Very good service
Working with specialist made it very easy to ensure that I was getting the proper return with so many moving parts. Made me much more confident that return was correct.
All TurboTax® Offerings Reviews - Page 250
Date published: 2023-04-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
You Bet 05 from
Turbo Tax is great
Very easy to use as long as you have ALL the paperwork.
Date published: 2023-04-24
Rated 1 out of 5 by
Mossy23 from
Do not recommend if filing on your phone.
So disappointed. I finished the paperwork and paid TurboTax- got the email confirmation. I didn't realize there was another step for them to send it to the IRS. They didn't send an email or any information about that, no popups, nothing, and I sure didn't see it anywhere on my phone screen. So now I'm filling late and will have to pay fees along with my taxes. I kept checking for an irs acceptance email and then finally looked on the website only to see it was never sent. But they sure did charge me.
Date published: 2023-04-24
Rated 5 out of 5 by
Turbo Guy is Awesome from
Turbo Tax is Great
Its my third year using TT. I can play around with it better and I can do my taxes.It is great so far and would recommend all to use the service rather than paying bank load of money to other tax services.
Date published: 2023-04-24
Rated 5 out of 5 by
NORCAL Lifer from
Easy to follow, thorough, priced right.
Particularly like the self-paced, easy-to-follow, internal audit ability, and Live Help if one needs it. Feel very confident I completed accurately.
Date published: 2023-04-24
Rated 3 out of 5 by
Caz37 from
Taxes
Good service and right to the line for all the forms
Date published: 2023-04-24
Rated 2 out of 5 by
Mike111117 from
disappointed
the website doesn't make things easy to find, many of the questions asked are not clear or clearly enough defined for the non-accountant lay-person, and I didn't get to see previews of final documents until after it was filed.
Date published: 2023-04-24
Rated 5 out of 5 by
Tgotwo from
Turbo tax is the beat
I am very happy with the easy system and will be using it from now on
Date published: 2023-04-24
Rated 5 out of 5 by
Greco Guy from
Very Helpful
Turbo Tax was very helpful and they answered all my questions!!!
Date published: 2023-04-24
Rated 5 out of 5 by
null from
TurboTax is awesome
It was great and they were so helpful they did so much for me they fixed it in very quick timing and they were so helpful so so helpful
Date published: 2023-04-24
Rated 5 out of 5 by
clgingerella from
Very good service
Working with specialist made it very easy to ensure that I was getting the proper return with so many moving parts. Made me much more confident that return was correct.
All TurboTax® Offerings Reviews - Page 250
Date published: 2023-04-24