TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 3 out of 5 by
Gene277 from
Things have Changed
I can imagine that things would not be the same as the free filing days but I admit that I can't help but miss it.
Date published: 2023-04-15
Rated 5 out of 5 by
MaryF0 from
Easy to follow and complete
Turbo Tax covers every item I need and is easy to follow and complete.
Date published: 2023-04-15
Rated 5 out of 5 by
Bonnie 2023 from
Turbo Tax is GREAT
I have been using the program for years, this year was a bit different after the passing of my husband and the changes in the taxes with that. Turbo tax walked me through everything making this one less thing to worry about.
Date published: 2023-04-15
Rated 5 out of 5 by
Jax Chihuahua from
8th Year
This is my 8th year using Turbo Tax. I highly recommend it.
Date published: 2023-04-15
Rated 1 out of 5 by
clobmw from
additional state return
I think it was ridiculous that I paid about $60 for a Kansas interest tax return for a $1 due in taxes (which did not need to be paid because it was so low).
Date published: 2023-04-15
Rated 4 out of 5 by
Meadoz1 from
Its ok. But confusing at times.
It started off ok. It kept jumping out of the process??? We filed married - jointly, but it still asked me if my spouse filed a tax return????? My wife passed away in January, but it still asked me lots of questions even though I answered that she was unemployed???
Date published: 2023-04-15
Rated 3 out of 5 by
VeryUnhappyCustomer2023 from
This was confusing and lacked actual help.
The process constantly pointed me toward more expensive products but didn't actually deliver anything I couldn't input myself despite having links to the needed information. There were many instances that required my input but didn't have a place to actually type in the information. There were questions I was asked but no clue where or how to find that information. The "Free Tax Filing" link was well hidden and eventually I gave up looking for it.
Date published: 2023-04-15
Rated 4 out of 5 by
DKinCalifornia from
Good, just annoying sometimes
The tax filing part was excellent. TurboTax confused me totally about what my account was, how much I had to pay, if I already had to pay. It never knew when I was logged in or not logged in.
Date published: 2023-04-15
Rated 3 out of 5 by
Jordannnn from
TurboTax
I believe it is a bit on the expensive side. However, I can appreciate that the site is user friendly.
Date published: 2023-04-15
Rated 5 out of 5 by
Muffatita from
Turbo Tax HELP
It was great I received help in anuthing I was having trouble with
All TurboTax® Offerings Reviews - Page 2483
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Gene277 from
Things have Changed
I can imagine that things would not be the same as the free filing days but I admit that I can't help but miss it.
Date published: 2023-04-15
Rated 5 out of 5 by
MaryF0 from
Easy to follow and complete
Turbo Tax covers every item I need and is easy to follow and complete.
Date published: 2023-04-15
Rated 5 out of 5 by
Bonnie 2023 from
Turbo Tax is GREAT
I have been using the program for years, this year was a bit different after the passing of my husband and the changes in the taxes with that. Turbo tax walked me through everything making this one less thing to worry about.
Date published: 2023-04-15
Rated 5 out of 5 by
Jax Chihuahua from
8th Year
This is my 8th year using Turbo Tax. I highly recommend it.
Date published: 2023-04-15
Rated 1 out of 5 by
clobmw from
additional state return
I think it was ridiculous that I paid about $60 for a Kansas interest tax return for a $1 due in taxes (which did not need to be paid because it was so low).
Date published: 2023-04-15
Rated 4 out of 5 by
Meadoz1 from
Its ok. But confusing at times.
It started off ok. It kept jumping out of the process??? We filed married - jointly, but it still asked me if my spouse filed a tax return????? My wife passed away in January, but it still asked me lots of questions even though I answered that she was unemployed???
Date published: 2023-04-15
Rated 3 out of 5 by
VeryUnhappyCustomer2023 from
This was confusing and lacked actual help.
The process constantly pointed me toward more expensive products but didn't actually deliver anything I couldn't input myself despite having links to the needed information. There were many instances that required my input but didn't have a place to actually type in the information. There were questions I was asked but no clue where or how to find that information. The "Free Tax Filing" link was well hidden and eventually I gave up looking for it.
Date published: 2023-04-15
Rated 4 out of 5 by
DKinCalifornia from
Good, just annoying sometimes
The tax filing part was excellent. TurboTax confused me totally about what my account was, how much I had to pay, if I already had to pay. It never knew when I was logged in or not logged in.
Date published: 2023-04-15
Rated 3 out of 5 by
Jordannnn from
TurboTax
I believe it is a bit on the expensive side. However, I can appreciate that the site is user friendly.
Date published: 2023-04-15
Rated 5 out of 5 by
Muffatita from
Turbo Tax HELP
It was great I received help in anuthing I was having trouble with
All TurboTax® Offerings Reviews - Page 2483
Date published: 2023-04-15