TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Suan1 from
Veery helpful!
I couldn't have gotten through the small business tax challenges without it!
Date published: 2022-05-13
Rated 5 out of 5 by
bbutts00 from
Turbo Tax is awesome and very easy and fast
Very fast, accurate, painless, all products were very easy to use and
Date published: 2022-05-13
Rated 5 out of 5 by
null from
Great Help
Turbo tax was easy to use and guided me through a complicated return
Date published: 2022-05-13
Rated 4 out of 5 by
YokeNopeMcKart from
needs more zoom chat
it's great but needs more zoom chat. that's all I got.
Date published: 2022-05-13
Rated 5 out of 5 by
MHoward77 from
TurboTax Saved Me
I thoroughly enjoyed using the 2020 and 2021 TurboTax software to prepare and file my taxes. My spouse and I had several big life events during both years that made filing taxes difficult. However, TurboTax provided the tools I needed to file my taxes and get caught back up with the IRS. I am going to sleep better at night knowing that weight is off my shoulders and I have TurboTax to answer the IRS if there's any questions about my returns.
Date published: 2022-05-13
Rated 5 out of 5 by
Patricia Lane from
Turbo Tax is awesome. I love it.
I have used Turbo Tax several years, but this experience has been the very best. My "Expert", Susan, was just outstanding. She was experienced, friendly, very efficient, extremely helpful in getting my forms together and was a delight with whom to work.
Date published: 2022-05-13
Rated 5 out of 5 by
Tbigman81 from
Thank you
Ms Jennifer did an amazing job with my taxes. Very helpful and patient with me
Date published: 2022-05-13
Rated 1 out of 5 by
Disgruntle 666 from
TurboTax Live product not customer service/agent
The app is not good. is hard to know the steps. on some steps of the process, you forgot to add a stepper (UI/UX indicator or subprocess) the original payment is for $350 for TurboTax live but it doesn't let you know that is $54/State you claim + taxes so I ended up paying $500 dollars and my return only mentions $350 because the app doesn't clarify does things. I also had to call multiple times and it was really hard to to get the contact number or get the stupid AI to work properly even when it was taking my name down. I work as a UX designer if you want to hear all the bad things you can easily fix, contact me. I'll be expecting a hefty gift card coming my way with my review
Date published: 2022-05-13
Rated 5 out of 5 by
Tbell12677 from
Easy to use.
Everything was very easy. Had no problems with filing.
Date published: 2022-05-13
Rated 5 out of 5 by
annienola3 from
TurboTax Is 100% Reliable
I have personally used TurboTax Deluxe CD since 2006 after my husband's death. He used TurboTax in the 90s. Only had one problem with the IRS caused by TurboTax and that was several years ago. Even had my Personal Computer die and it was easy to get my Turbo Tax files from a backup. Stopped detailed deductions a few years ago and still use Turbo Tax just to make sure I don't miss anything.
All TurboTax® Offerings Reviews - Page 249
Date published: 2022-05-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Suan1 from
Veery helpful!
I couldn't have gotten through the small business tax challenges without it!
Date published: 2022-05-13
Rated 5 out of 5 by
bbutts00 from
Turbo Tax is awesome and very easy and fast
Very fast, accurate, painless, all products were very easy to use and
Date published: 2022-05-13
Rated 5 out of 5 by
null from
Great Help
Turbo tax was easy to use and guided me through a complicated return
Date published: 2022-05-13
Rated 4 out of 5 by
YokeNopeMcKart from
needs more zoom chat
it's great but needs more zoom chat. that's all I got.
Date published: 2022-05-13
Rated 5 out of 5 by
MHoward77 from
TurboTax Saved Me
I thoroughly enjoyed using the 2020 and 2021 TurboTax software to prepare and file my taxes. My spouse and I had several big life events during both years that made filing taxes difficult. However, TurboTax provided the tools I needed to file my taxes and get caught back up with the IRS. I am going to sleep better at night knowing that weight is off my shoulders and I have TurboTax to answer the IRS if there's any questions about my returns.
Date published: 2022-05-13
Rated 5 out of 5 by
Patricia Lane from
Turbo Tax is awesome. I love it.
I have used Turbo Tax several years, but this experience has been the very best. My "Expert", Susan, was just outstanding. She was experienced, friendly, very efficient, extremely helpful in getting my forms together and was a delight with whom to work.
Date published: 2022-05-13
Rated 5 out of 5 by
Tbigman81 from
Thank you
Ms Jennifer did an amazing job with my taxes. Very helpful and patient with me
Date published: 2022-05-13
Rated 1 out of 5 by
Disgruntle 666 from
TurboTax Live product not customer service/agent
The app is not good. is hard to know the steps. on some steps of the process, you forgot to add a stepper (UI/UX indicator or subprocess) the original payment is for $350 for TurboTax live but it doesn't let you know that is $54/State you claim + taxes so I ended up paying $500 dollars and my return only mentions $350 because the app doesn't clarify does things. I also had to call multiple times and it was really hard to to get the contact number or get the stupid AI to work properly even when it was taking my name down. I work as a UX designer if you want to hear all the bad things you can easily fix, contact me. I'll be expecting a hefty gift card coming my way with my review
Date published: 2022-05-13
Rated 5 out of 5 by
Tbell12677 from
Easy to use.
Everything was very easy. Had no problems with filing.
Date published: 2022-05-13
Rated 5 out of 5 by
annienola3 from
TurboTax Is 100% Reliable
I have personally used TurboTax Deluxe CD since 2006 after my husband's death. He used TurboTax in the 90s. Only had one problem with the IRS caused by TurboTax and that was several years ago. Even had my Personal Computer die and it was easy to get my Turbo Tax files from a backup. Stopped detailed deductions a few years ago and still use Turbo Tax just to make sure I don't miss anything.
All TurboTax® Offerings Reviews - Page 249
Date published: 2022-05-13