TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
msmonroe from
Easy to use
I love the act that it prompts you through, check for errors and make sure if you enter something wrong it lets you knoe
Date published: 2023-04-15
Rated 5 out of 5 by
sunny singer from
Thanks Turbo Tax
Being self employed and having many independent contracting jobs can be stressful come tax season, but turbo tax made it so easy!
Date published: 2023-04-15
Rated 5 out of 5 by
babsblaze from
Turbo Tax - Always Good
Turbo Tax is a great program to do your taxes. Easy to download. Easy to use. Asks easy-to-understand questions to help complete your taxes. Love it!!!
Date published: 2023-04-15
Rated 2 out of 5 by
kat300 from
Updates
I was unable to update Turbo Tax despite contacting them and speaking with a representative who had no clue. She sent me new software to download but that didn't help either. Today I tried doing a manual update. That didn't work. I had to try to work around the update message. Made filing very difficult. First year I've had trouble with TurboTax.
Date published: 2023-04-15
Rated 3 out of 5 by
Koda19 from
TurboTax Review
I was confused much of the time and did not like that there was no prompt for buying a new car. I have a strong feeling that I did this wrong. I wish they would catch things that I did wrong or there was a way for them to pull from information from last year. I just felt like I did not know what I was to enter where.
Date published: 2023-04-15
Rated 4 out of 5 by
Mikey Texas boy from
Too expensive for a service that should be free
Easy to use but expensive. I believe tax prep should be free.
Date published: 2023-04-15
Rated 3 out of 5 by
Why Should I Need a Name from
TT HAS CHANGED THROUGH THE YEARS --
Turbo Tax seems to have changed and not so much for the good through the years -- explanations are not as detailed & relevant to questions - can only get in contact if paying additional $$ - not sure the 100% guarantee really does what it wants me to believe...
Date published: 2023-04-15
Rated 5 out of 5 by
RMH2 from
Easy, accurate and efficient
Been using it for over 20 years. Great product that stays current in both info and price.
Date published: 2023-04-15
Rated 5 out of 5 by
kcsebsgal from
Quick and Easy
This is the easiest way to file your taxes. It's so quick and effortless and most of all, accurate.
Date published: 2023-04-15
Rated 5 out of 5 by
myjamaica from
Easy to use. A must have
Very predictive and makes the process so easy. Filing taxes has never been so enjoying.
All TurboTax® Offerings Reviews - Page 2470
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
msmonroe from
Easy to use
I love the act that it prompts you through, check for errors and make sure if you enter something wrong it lets you knoe
Date published: 2023-04-15
Rated 5 out of 5 by
sunny singer from
Thanks Turbo Tax
Being self employed and having many independent contracting jobs can be stressful come tax season, but turbo tax made it so easy!
Date published: 2023-04-15
Rated 5 out of 5 by
babsblaze from
Turbo Tax - Always Good
Turbo Tax is a great program to do your taxes. Easy to download. Easy to use. Asks easy-to-understand questions to help complete your taxes. Love it!!!
Date published: 2023-04-15
Rated 2 out of 5 by
kat300 from
Updates
I was unable to update Turbo Tax despite contacting them and speaking with a representative who had no clue. She sent me new software to download but that didn't help either. Today I tried doing a manual update. That didn't work. I had to try to work around the update message. Made filing very difficult. First year I've had trouble with TurboTax.
Date published: 2023-04-15
Rated 3 out of 5 by
Koda19 from
TurboTax Review
I was confused much of the time and did not like that there was no prompt for buying a new car. I have a strong feeling that I did this wrong. I wish they would catch things that I did wrong or there was a way for them to pull from information from last year. I just felt like I did not know what I was to enter where.
Date published: 2023-04-15
Rated 4 out of 5 by
Mikey Texas boy from
Too expensive for a service that should be free
Easy to use but expensive. I believe tax prep should be free.
Date published: 2023-04-15
Rated 3 out of 5 by
Why Should I Need a Name from
TT HAS CHANGED THROUGH THE YEARS --
Turbo Tax seems to have changed and not so much for the good through the years -- explanations are not as detailed & relevant to questions - can only get in contact if paying additional $$ - not sure the 100% guarantee really does what it wants me to believe...
Date published: 2023-04-15
Rated 5 out of 5 by
RMH2 from
Easy, accurate and efficient
Been using it for over 20 years. Great product that stays current in both info and price.
Date published: 2023-04-15
Rated 5 out of 5 by
kcsebsgal from
Quick and Easy
This is the easiest way to file your taxes. It's so quick and effortless and most of all, accurate.
Date published: 2023-04-15
Rated 5 out of 5 by
myjamaica from
Easy to use. A must have
Very predictive and makes the process so easy. Filing taxes has never been so enjoying.
All TurboTax® Offerings Reviews - Page 2470
Date published: 2023-04-15