TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Took the stress out! Live support is a game changer. Knowledgable and surprisingly compassionate!
Date published: 2023-04-15
Rated 1 out of 5 by from Fix ID Pin Issue Never do you come up and state while doing my taxes that you need to get your ID Pin from the IRS. You should guild us on how to find and get our ID Pin while doing the taxes. I wasted way too much time trying to figure out this. This is something very easy to show people how to do.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax saved me again! It's easy to use from the comfort of your own home.
Date published: 2023-04-15
Rated 4 out of 5 by from Good Software sometimes tedious Generally good tax software for the price. I think input is tedious because if you see something you want to change you have to go back thru numerous screens to change one number on a form. i.e. if I am reviewing schedule c and see a number to review I would like to just click that number on 1040 and be brought to the input area to make changes and review. Just seems like no way to review forms as inputed (sch c,e d a) without backtracking.
Date published: 2023-04-15
Rated 5 out of 5 by from Could not do my taxes without it Each year, my taxes are more complex. ST/LT, new/different income/expenses, decades of asset to track... probably 100 pages... It's amazing all the scenarios TT supports.
Date published: 2023-04-15
Rated 5 out of 5 by from "Effortless Tax Filing with TurboTax - 5 Stars!" I recently used TurboTax to file my taxes, and I am extremely satisfied with the experience. From start to finish, TurboTax made the process simple, convenient, and stress-free. I am pleased to give TurboTax a well-deserved 5-star rating for the following reasons: User-Friendly Interface: TurboTax's user interface is intuitive and easy to navigate. The step-by-step guidance and clear instructions made it easy for me to enter my tax information and complete my return without any confusion. I appreciated the user-friendly design that made my tax filing experience smooth and efficient. Comprehensive Tax Coverage: TurboTax covers a wide range of tax situations, including complex tax scenarios. It offers a variety of filing options, from basic to advanced, catering to different tax needs. I was impressed by the thoroughness of TurboTax's questions and prompts, ensuring that I didn't miss any deductions or credits that I was eligible for. Time-Saving Features: TurboTax's time-saving features, such as importing W-2 and 1099 forms from my employer and financial institutions, saved me a significant amount of time and effort. The ability to automatically transfer information from my previous year's return also made the process more efficient. TurboTax's calculations were accurate, and the software double-checked my entries for errors, providing me with peace of mind. Live Expert Assistance: TurboTax provides access to live tax experts who can answer tax-related questions and provide guidance throughout the filing process. I found this feature helpful, especially when I encountered more complex tax situations. The live experts were knowledgeable, patient, and professional, providing me with the confidence that my taxes were filed correctly. Affordable Pricing: TurboTax offers various pricing options, including a free version for simple tax returns, which is ideal for budget-conscious users. The paid versions provide additional features and benefits, and I found the pricing to be reasonable for the value and convenience TurboTax offers. In conclusion, I highly recommend TurboTax for anyone looking for a reliable, efficient, and user-friendly tax filing experience. With its comprehensive coverage, time-saving features, live expert assistance, and affordable pricing, TurboTax made my tax filing process smooth and stress-free. I am extremely satisfied and give TurboTax a 5-star rating!
Date published: 2023-04-15
Rated 5 out of 5 by from So much easier than HRB I've been doing my taxes for myself for years on HRB. Turbo Tax is so much easier.
Date published: 2023-04-15
Rated 5 out of 5 by from Procrastinator's Go-to I'm a procrastinator, and TurboTax bails me out year after year. It's great to have all my info from last year already pre-filled. I simply sit down with my tax forms, click through the questions, and answer accordingly. Taxes started, finished, and filed in about 2.5 hours. Didn't need to put it off in the first place :)
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax was fast and easy Turbo tax was helpful and easy. it asked all the right questions and reviewed everything several times.
Date published: 2023-04-15
Rated 1 out of 5 by from It takes the smallest thing to happen to be charge The fact that I have to pay for "Premium" just because of inheritance is not acceptable. I already got the only inheritance I got reamed for taxes, and it had already cost me more than I got. Then Turbo Tax wants even more? And then another company hits me with a processing fee? If it wasn't already at the filing deadline I would have dropped you. Other than that, it was fairly easy.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2445
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Took the stress out! Live support is a game changer. Knowledgable and surprisingly compassionate!
Date published: 2023-04-15
Rated 1 out of 5 by from Fix ID Pin Issue Never do you come up and state while doing my taxes that you need to get your ID Pin from the IRS. You should guild us on how to find and get our ID Pin while doing the taxes. I wasted way too much time trying to figure out this. This is something very easy to show people how to do.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax saved me again! It's easy to use from the comfort of your own home.
Date published: 2023-04-15
Rated 4 out of 5 by from Good Software sometimes tedious Generally good tax software for the price. I think input is tedious because if you see something you want to change you have to go back thru numerous screens to change one number on a form. i.e. if I am reviewing schedule c and see a number to review I would like to just click that number on 1040 and be brought to the input area to make changes and review. Just seems like no way to review forms as inputed (sch c,e d a) without backtracking.
Date published: 2023-04-15
Rated 5 out of 5 by from Could not do my taxes without it Each year, my taxes are more complex. ST/LT, new/different income/expenses, decades of asset to track... probably 100 pages... It's amazing all the scenarios TT supports.
Date published: 2023-04-15
Rated 5 out of 5 by from "Effortless Tax Filing with TurboTax - 5 Stars!" I recently used TurboTax to file my taxes, and I am extremely satisfied with the experience. From start to finish, TurboTax made the process simple, convenient, and stress-free. I am pleased to give TurboTax a well-deserved 5-star rating for the following reasons: User-Friendly Interface: TurboTax's user interface is intuitive and easy to navigate. The step-by-step guidance and clear instructions made it easy for me to enter my tax information and complete my return without any confusion. I appreciated the user-friendly design that made my tax filing experience smooth and efficient. Comprehensive Tax Coverage: TurboTax covers a wide range of tax situations, including complex tax scenarios. It offers a variety of filing options, from basic to advanced, catering to different tax needs. I was impressed by the thoroughness of TurboTax's questions and prompts, ensuring that I didn't miss any deductions or credits that I was eligible for. Time-Saving Features: TurboTax's time-saving features, such as importing W-2 and 1099 forms from my employer and financial institutions, saved me a significant amount of time and effort. The ability to automatically transfer information from my previous year's return also made the process more efficient. TurboTax's calculations were accurate, and the software double-checked my entries for errors, providing me with peace of mind. Live Expert Assistance: TurboTax provides access to live tax experts who can answer tax-related questions and provide guidance throughout the filing process. I found this feature helpful, especially when I encountered more complex tax situations. The live experts were knowledgeable, patient, and professional, providing me with the confidence that my taxes were filed correctly. Affordable Pricing: TurboTax offers various pricing options, including a free version for simple tax returns, which is ideal for budget-conscious users. The paid versions provide additional features and benefits, and I found the pricing to be reasonable for the value and convenience TurboTax offers. In conclusion, I highly recommend TurboTax for anyone looking for a reliable, efficient, and user-friendly tax filing experience. With its comprehensive coverage, time-saving features, live expert assistance, and affordable pricing, TurboTax made my tax filing process smooth and stress-free. I am extremely satisfied and give TurboTax a 5-star rating!
Date published: 2023-04-15
Rated 5 out of 5 by from So much easier than HRB I've been doing my taxes for myself for years on HRB. Turbo Tax is so much easier.
Date published: 2023-04-15
Rated 5 out of 5 by from Procrastinator's Go-to I'm a procrastinator, and TurboTax bails me out year after year. It's great to have all my info from last year already pre-filled. I simply sit down with my tax forms, click through the questions, and answer accordingly. Taxes started, finished, and filed in about 2.5 hours. Didn't need to put it off in the first place :)
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax was fast and easy Turbo tax was helpful and easy. it asked all the right questions and reviewed everything several times.
Date published: 2023-04-15
Rated 1 out of 5 by from It takes the smallest thing to happen to be charge The fact that I have to pay for "Premium" just because of inheritance is not acceptable. I already got the only inheritance I got reamed for taxes, and it had already cost me more than I got. Then Turbo Tax wants even more? And then another company hits me with a processing fee? If it wasn't already at the filing deadline I would have dropped you. Other than that, it was fairly easy.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2445