TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Disappointed in TurboTax this year!!! Very disappointed in TurboTax this year. Price increased substantially, and absolutely no assistance with base software. Also, software was slow, lots of blank screens and kept taking me backwards when trying to file. Not sure I'll use next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax makes doing your taxes easy! I like how it walks you through everything to get your best return.
Date published: 2023-04-15
Rated 4 out of 5 by from I Hate Doing My Taxes But Turbo Tax makes it easy and affordable Plus they keep all your info for the next year and previous years.
Date published: 2023-04-15
Rated 5 out of 5 by from Tubo Tax Home and Business s the Best! I have used Turbo Tax Home and Business for years and it always delivers. It is convenient, user-friendly, and the supporting tax information is clear and easy to understand.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax Easy to use. For the price it walks you right through it
Date published: 2023-04-15
Rated 4 out of 5 by from Not sure yet, just started This is my first time with taxes, so I would say it’s good for now
Date published: 2023-04-15
Rated 1 out of 5 by from WAY TOO EXPENSIVE. This service is INSANELY expensive. Add to it that I am repeatedly asked throughout the process whether or not I'd like to upgrade to the next expensive tier is wildly annoying. Additionally, a hidden $39 fee for using my return to pay for the service is dirty pool and you know it. I'm going somewhere - anywhere else.
Date published: 2023-04-15
Rated 5 out of 5 by from Loyal Turbo Tax customer We have been using Turbo Tax for over 15 years. It gets easier to use every year with updates like the one this year that allows you to scan a QR code and take a picture to submit your forms. As long as the price of the software doesn't get out of hand, I will continue to use Turbo Tax. Thanks for making it easy!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax - Best Choice I've been using TT for years and have never had an issue. But, as a precaution, I purchase Audit Defense each time, even thought TT reports a "low audit risk". Better safe than sorry!
Date published: 2023-04-15
Rated 5 out of 5 by from Great for taxes Great for taxes. Thank you for Turbo Tax. I'm happy with it.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2434
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Disappointed in TurboTax this year!!! Very disappointed in TurboTax this year. Price increased substantially, and absolutely no assistance with base software. Also, software was slow, lots of blank screens and kept taking me backwards when trying to file. Not sure I'll use next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax makes doing your taxes easy! I like how it walks you through everything to get your best return.
Date published: 2023-04-15
Rated 4 out of 5 by from I Hate Doing My Taxes But Turbo Tax makes it easy and affordable Plus they keep all your info for the next year and previous years.
Date published: 2023-04-15
Rated 5 out of 5 by from Tubo Tax Home and Business s the Best! I have used Turbo Tax Home and Business for years and it always delivers. It is convenient, user-friendly, and the supporting tax information is clear and easy to understand.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax Easy to use. For the price it walks you right through it
Date published: 2023-04-15
Rated 4 out of 5 by from Not sure yet, just started This is my first time with taxes, so I would say it’s good for now
Date published: 2023-04-15
Rated 1 out of 5 by from WAY TOO EXPENSIVE. This service is INSANELY expensive. Add to it that I am repeatedly asked throughout the process whether or not I'd like to upgrade to the next expensive tier is wildly annoying. Additionally, a hidden $39 fee for using my return to pay for the service is dirty pool and you know it. I'm going somewhere - anywhere else.
Date published: 2023-04-15
Rated 5 out of 5 by from Loyal Turbo Tax customer We have been using Turbo Tax for over 15 years. It gets easier to use every year with updates like the one this year that allows you to scan a QR code and take a picture to submit your forms. As long as the price of the software doesn't get out of hand, I will continue to use Turbo Tax. Thanks for making it easy!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax - Best Choice I've been using TT for years and have never had an issue. But, as a precaution, I purchase Audit Defense each time, even thought TT reports a "low audit risk". Better safe than sorry!
Date published: 2023-04-15
Rated 5 out of 5 by from Great for taxes Great for taxes. Thank you for Turbo Tax. I'm happy with it.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2434