TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Better every year! I've been using Turbo Tax for many, many years. Every year it gets better! This year, I really liked the ability to take a picture of a form, such as a 1099-INT, to enter it. Thanks, Intuit!
Date published: 2023-04-15
Rated 5 out of 5 by from very nice experience The program for 2022 worked great. Much better than my expectation of doing my taxes. It was smooth and easy and almost fun. Kind of like driving a race car. I am impressed with how it grabs my data from last year and the ease to import documents from payroll companies and financial institutions. Really swift!
Date published: 2023-04-15
Rated 2 out of 5 by from STILL NEEDS WORK Not able to view Tax Form pages. Surprise charges throughout the process including items paid for in the version purchased.
Date published: 2023-04-15
Rated 4 out of 5 by from Had to enter same information to many times This program was good but has a few issues that need to be improved on
Date published: 2023-04-15
Rated 1 out of 5 by from Business Needs A Lot of Work - Needs web version - Cannot handle signatures in software (must print, sign, scan and upload) - Flow is very archaic - awful UI/UX - Step-by-Step is clunky - Manual form edits are not very useful
Date published: 2023-04-15
Rated 5 out of 5 by from Long time User I have been using TurboTax for over ten years and have been very happy with the product.
Date published: 2023-04-15
Rated 5 out of 5 by from Quick and easy Thanks for making this simple enough to complete in an hour
Date published: 2023-04-15
Rated 5 out of 5 by from Nice and easy Completing my taxes - I'm retiring taking RMDs and getting social security - was very easy again with Turbo Tax. Thank you!
Date published: 2023-04-15
Rated 2 out of 5 by from Too much money Turbo Tax is now very expensive. They try to keep selling you extra products when you do not need it. They kept pushing me to file state tax in Florida for $59 when there is no state tax in Florida. Turbo Tax was once $30 and now its $120 for the same same results.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax was fairly easy to use The schedule C form for business income was a bit difficult to figure out.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2431
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better every year! I've been using Turbo Tax for many, many years. Every year it gets better! This year, I really liked the ability to take a picture of a form, such as a 1099-INT, to enter it. Thanks, Intuit!
Date published: 2023-04-15
Rated 5 out of 5 by from very nice experience The program for 2022 worked great. Much better than my expectation of doing my taxes. It was smooth and easy and almost fun. Kind of like driving a race car. I am impressed with how it grabs my data from last year and the ease to import documents from payroll companies and financial institutions. Really swift!
Date published: 2023-04-15
Rated 2 out of 5 by from STILL NEEDS WORK Not able to view Tax Form pages. Surprise charges throughout the process including items paid for in the version purchased.
Date published: 2023-04-15
Rated 4 out of 5 by from Had to enter same information to many times This program was good but has a few issues that need to be improved on
Date published: 2023-04-15
Rated 1 out of 5 by from Business Needs A Lot of Work - Needs web version - Cannot handle signatures in software (must print, sign, scan and upload) - Flow is very archaic - awful UI/UX - Step-by-Step is clunky - Manual form edits are not very useful
Date published: 2023-04-15
Rated 5 out of 5 by from Long time User I have been using TurboTax for over ten years and have been very happy with the product.
Date published: 2023-04-15
Rated 5 out of 5 by from Quick and easy Thanks for making this simple enough to complete in an hour
Date published: 2023-04-15
Rated 5 out of 5 by from Nice and easy Completing my taxes - I'm retiring taking RMDs and getting social security - was very easy again with Turbo Tax. Thank you!
Date published: 2023-04-15
Rated 2 out of 5 by from Too much money Turbo Tax is now very expensive. They try to keep selling you extra products when you do not need it. They kept pushing me to file state tax in Florida for $59 when there is no state tax in Florida. Turbo Tax was once $30 and now its $120 for the same same results.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax was fairly easy to use The schedule C form for business income was a bit difficult to figure out.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2431