TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from LOVE THE NEW TURBOTAX! Doing taxes this year was super easy with the new turbo tax! Start to finish (with periodic breaks) 1.5 hours!
Date published: 2023-04-15
Rated 5 out of 5 by from I really hate reviews, but I love Turbo Tax. Easy to follow, step by step format. Use it every year.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is Excellent We've been using Turbo Tax for several years now to file our taxes. It's always been really easy to use and I feel confident the product is ensuring we file correctly. Plus, I like that it stores our past tax history that we can go back to for reference.
Date published: 2023-04-15
Rated 4 out of 5 by from some things aren't explained clearly some items weren't as clear as "find this on your tax forms" or required you to obtain older documents that are not as easily accessible.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is awesome! Use TurboTax every year, have never been disappointed.
Date published: 2023-04-15
Rated 3 out of 5 by from Fees are too expensive now for a student Easy and user friendly although for a student, the fees are too high
Date published: 2023-04-15
Rated 2 out of 5 by from More than a local preparer while it was simple, the cost is more than one would pay with a local tax service
Date published: 2023-04-15
Rated 5 out of 5 by from The BEST! TurboTax is the easiest, most friendly tax site I have found and I've used it for several years now. I started a small business and thought I would need more help filing and spent a lot of money on an outside accountant firm that did absolutely nothing I couldn't do myself in TurboTax! TurboTax has very helpful and knowledgable staff and their "Chat" feature is great! Thank you!
Date published: 2023-04-15
Rated 2 out of 5 by from Expensive I had no problem paying for extra to file my Federal taxes as I had some things that needed to be adjusted but being charged for State additionally when there was nothing special was stupid. Also to be able to deduct the filing payment from your taxes is great if you don't have the $100+ to file right now but you have to pay an extra $44 for that option? Not cool.. next year I'll just go with a private tax agent.
Date published: 2023-04-15
Rated 4 out of 5 by from Mostly Great but one glitch Everything went smoothly except for under deductions there was an error with the data entry window where you could not see half the number. This resulted in large errors because you could not see the information. I needed to go to the actual form and enter the data, The software still works great but that issues caused me a lot of extra time
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2420
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from LOVE THE NEW TURBOTAX! Doing taxes this year was super easy with the new turbo tax! Start to finish (with periodic breaks) 1.5 hours!
Date published: 2023-04-15
Rated 5 out of 5 by from I really hate reviews, but I love Turbo Tax. Easy to follow, step by step format. Use it every year.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is Excellent We've been using Turbo Tax for several years now to file our taxes. It's always been really easy to use and I feel confident the product is ensuring we file correctly. Plus, I like that it stores our past tax history that we can go back to for reference.
Date published: 2023-04-15
Rated 4 out of 5 by from some things aren't explained clearly some items weren't as clear as "find this on your tax forms" or required you to obtain older documents that are not as easily accessible.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is awesome! Use TurboTax every year, have never been disappointed.
Date published: 2023-04-15
Rated 3 out of 5 by from Fees are too expensive now for a student Easy and user friendly although for a student, the fees are too high
Date published: 2023-04-15
Rated 2 out of 5 by from More than a local preparer while it was simple, the cost is more than one would pay with a local tax service
Date published: 2023-04-15
Rated 5 out of 5 by from The BEST! TurboTax is the easiest, most friendly tax site I have found and I've used it for several years now. I started a small business and thought I would need more help filing and spent a lot of money on an outside accountant firm that did absolutely nothing I couldn't do myself in TurboTax! TurboTax has very helpful and knowledgable staff and their "Chat" feature is great! Thank you!
Date published: 2023-04-15
Rated 2 out of 5 by from Expensive I had no problem paying for extra to file my Federal taxes as I had some things that needed to be adjusted but being charged for State additionally when there was nothing special was stupid. Also to be able to deduct the filing payment from your taxes is great if you don't have the $100+ to file right now but you have to pay an extra $44 for that option? Not cool.. next year I'll just go with a private tax agent.
Date published: 2023-04-15
Rated 4 out of 5 by from Mostly Great but one glitch Everything went smoothly except for under deductions there was an error with the data entry window where you could not see half the number. This resulted in large errors because you could not see the information. I needed to go to the actual form and enter the data, The software still works great but that issues caused me a lot of extra time
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2420