TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to follow, had no problem Easy to follow, had no problem filling out information, like the review
Date published: 2023-04-16
Rated 3 out of 5 by from Average Don't like the fact that you have to pay for the program then pay again for e-file. All fees should be included in the purchase price. Don't like the push of credit karma for getting your refund.
Date published: 2023-04-16
Rated 5 out of 5 by from I've been using TurboTax since 1990 Fast and easiest way to do my taxes every year. Had a technical issue when I first installed from CD but the TT community answered immediately by running the program as a Admin, and I was on my way.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Worked great. Used Turbo tax many times in the past whenever my tax situation is straightforward.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax made it easy. Easy to follow instructions. It walked me through the entire process.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome..... Very easy and saves you time and money. Awesome software
Date published: 2023-04-16
Rated 5 out of 5 by from Great! Been using TurboTax for 5 years now, always makes the process easy!
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax helps make filling taxes smooth, mostly Overall fairly smooth tax filling experience. Only trouble I got was with the New Employment Credit Recapture. I did not need to fill out this form so it kept forcing me to fill out the form. I did not want to delete my state tax form so tried filling in this form as a no with its questions for entries. Aside from this smooth process.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbotax helps speed things up Turbo tax is great at helping enter W2's , 1098's and other tax forms quickly .It also helps to have more documents available online to help reduce manually entering information. Also if things do not change too much from previous return, it helps to set to previous years as a default to at least start with what you had for sources of income, payments etc set from prvius year. easier to chnage rathr then re netering each year.
Date published: 2023-04-16
Rated 5 out of 5 by from Very easy to use and understand. Easy to use but you need your documents lined up. We sold some real estate and if was a little tricky to figure out where to enter the relevant information.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2413
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to follow, had no problem Easy to follow, had no problem filling out information, like the review
Date published: 2023-04-16
Rated 3 out of 5 by from Average Don't like the fact that you have to pay for the program then pay again for e-file. All fees should be included in the purchase price. Don't like the push of credit karma for getting your refund.
Date published: 2023-04-16
Rated 5 out of 5 by from I've been using TurboTax since 1990 Fast and easiest way to do my taxes every year. Had a technical issue when I first installed from CD but the TT community answered immediately by running the program as a Admin, and I was on my way.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Worked great. Used Turbo tax many times in the past whenever my tax situation is straightforward.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax made it easy. Easy to follow instructions. It walked me through the entire process.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome..... Very easy and saves you time and money. Awesome software
Date published: 2023-04-16
Rated 5 out of 5 by from Great! Been using TurboTax for 5 years now, always makes the process easy!
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax helps make filling taxes smooth, mostly Overall fairly smooth tax filling experience. Only trouble I got was with the New Employment Credit Recapture. I did not need to fill out this form so it kept forcing me to fill out the form. I did not want to delete my state tax form so tried filling in this form as a no with its questions for entries. Aside from this smooth process.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbotax helps speed things up Turbo tax is great at helping enter W2's , 1098's and other tax forms quickly .It also helps to have more documents available online to help reduce manually entering information. Also if things do not change too much from previous return, it helps to set to previous years as a default to at least start with what you had for sources of income, payments etc set from prvius year. easier to chnage rathr then re netering each year.
Date published: 2023-04-16
Rated 5 out of 5 by from Very easy to use and understand. Easy to use but you need your documents lined up. We sold some real estate and if was a little tricky to figure out where to enter the relevant information.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2413