TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is easy and effective! Turbo Tax makes doing my own taxes possible and not so painful.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy process! I guess someone got my refund last year, because it never came to us and we didn't hear anything from the IRS to indicate anything except that it was accepted. This year I was a little more careful in filling out my information.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Experience I was tired of paying someone on top of the money I owed! I like how you are walked through the filing process. it provides you with confidence that even if you have not done your taxes before you can start to do them!
Date published: 2023-04-15
Rated 5 out of 5 by from Easy great experience. Turbo tax was easy to use and very helpful
Date published: 2023-04-15
Rated 3 out of 5 by from 2023 Turbo Tax Review The program works great; very easy to use. However, the instructions, add-on options, extras, etc. are confusing. I don't recall selecting the Turbo Tax Live Assisted Deluxe version, but that's what was used to prepare my return, so I must have. That’s why I think it’s confusing. I have a simple tax return and I don’t believe I would have intentionally chosen that. I thought the program price was high this year, but I guess everything is high right now. I believe I could use the free Turbo Tax version (I have a simple tax return), but every time I've tried to use it, it automatically takes me to my previous information and doesn't let me choose the free edition.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is user friendly. I've used for years without any disappointments. This year was the most difficult since we had a very different tax situation but my confidence is good being I used TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBOTAX IS EXCELLENT! USING TURBOTAX MAKES DOING TAXES PAINLESS. I WILL ALWAYS USE TURBOTAX
Date published: 2023-04-15
Rated 4 out of 5 by from TAX FILING MY TAXES HAS BEEN A LOT EASIER FROM THE PAST. GREAT UPDATES
Date published: 2023-04-15
Rated 1 out of 5 by from They try to CHARGE to get your Previous Year's AGI They try to CHARGE to get your Previous Year's AGI, so I had to Guess and the return was Rejected. Now I have to file by mail, where it's one click away in the left panel. . . :-| That supposed to be FREE.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax is amazing and so easy I used the help of a wonderful chat expert! Couldn't have done it without her help.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2388
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and effective! Turbo Tax makes doing my own taxes possible and not so painful.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy process! I guess someone got my refund last year, because it never came to us and we didn't hear anything from the IRS to indicate anything except that it was accepted. This year I was a little more careful in filling out my information.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Experience I was tired of paying someone on top of the money I owed! I like how you are walked through the filing process. it provides you with confidence that even if you have not done your taxes before you can start to do them!
Date published: 2023-04-15
Rated 5 out of 5 by from Easy great experience. Turbo tax was easy to use and very helpful
Date published: 2023-04-15
Rated 3 out of 5 by from 2023 Turbo Tax Review The program works great; very easy to use. However, the instructions, add-on options, extras, etc. are confusing. I don't recall selecting the Turbo Tax Live Assisted Deluxe version, but that's what was used to prepare my return, so I must have. That’s why I think it’s confusing. I have a simple tax return and I don’t believe I would have intentionally chosen that. I thought the program price was high this year, but I guess everything is high right now. I believe I could use the free Turbo Tax version (I have a simple tax return), but every time I've tried to use it, it automatically takes me to my previous information and doesn't let me choose the free edition.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is user friendly. I've used for years without any disappointments. This year was the most difficult since we had a very different tax situation but my confidence is good being I used TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBOTAX IS EXCELLENT! USING TURBOTAX MAKES DOING TAXES PAINLESS. I WILL ALWAYS USE TURBOTAX
Date published: 2023-04-15
Rated 4 out of 5 by from TAX FILING MY TAXES HAS BEEN A LOT EASIER FROM THE PAST. GREAT UPDATES
Date published: 2023-04-15
Rated 1 out of 5 by from They try to CHARGE to get your Previous Year's AGI They try to CHARGE to get your Previous Year's AGI, so I had to Guess and the return was Rejected. Now I have to file by mail, where it's one click away in the left panel. . . :-| That supposed to be FREE.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax is amazing and so easy I used the help of a wonderful chat expert! Couldn't have done it without her help.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2388