TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax makes filing so simple/easy to understand You keep up to date way in advance and make tax law changes easy to understnd. You also make it almost kind of fun for me when I'm filing bc there is constantly praise like "awesome!" or "Way to go!... Now lets look at..." It makes it feel like a real person is there. And the absolute biggest plus is how the tally of what dollar amount is going to be owed or what dollar amount is going to be returned shows and is tallied every step of the way.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax for 2022 This years TurboTax has far too many changes and does not clearly reference our carried forward tax credits and such. It was so significantly different that we couldn't be sure our return was completed accurately. I rate this updated version as Poor!
Date published: 2023-04-15
Rated 4 out of 5 by from Similar to every other year but 1 problem Things went well this year but at the review step it refused to clear some trades even after reviewing multiple times. This was annoying and frustrating. Otherwise it worked well
Date published: 2023-04-15
Rated 5 out of 5 by from Thank you Turbo Tax!! Lots of changes in 2022. Turbo Tax held my hand while preparing my taxes. I was able to ask questions when unsure of what to submit. Peace of mind!!
Date published: 2023-04-15
Rated 4 out of 5 by from Jessica 2022 return I had trouble with the interest income I received from the mortgage I'm financing.
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo Tax is a crappy program My federal and state returns are being rejected due to my spouse's PIN being incorrect, This is the same PIN we have used for 12 years you SUCK
Date published: 2023-04-15
Rated 4 out of 5 by from Rosenbaum Initially there was an issue with the amount I owed but I spoke with live representative Linda and she was so patient and helpful.
Date published: 2023-04-15
Rated 5 out of 5 by from It gets the job done It sure gets the job done, I dislike tax season and TurboTax helps ease the pain.
Date published: 2023-04-15
Rated 5 out of 5 by from Debbie Was Great My assistant brought down my charges by $1,000. I'm really grateful for her time. She was very friendly.
Date published: 2023-04-15
Rated 5 out of 5 by from MY REVIEW TurboTax was very good and easy to use. It was also very helpful.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2373
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax makes filing so simple/easy to understand You keep up to date way in advance and make tax law changes easy to understnd. You also make it almost kind of fun for me when I'm filing bc there is constantly praise like "awesome!" or "Way to go!... Now lets look at..." It makes it feel like a real person is there. And the absolute biggest plus is how the tally of what dollar amount is going to be owed or what dollar amount is going to be returned shows and is tallied every step of the way.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax for 2022 This years TurboTax has far too many changes and does not clearly reference our carried forward tax credits and such. It was so significantly different that we couldn't be sure our return was completed accurately. I rate this updated version as Poor!
Date published: 2023-04-15
Rated 4 out of 5 by from Similar to every other year but 1 problem Things went well this year but at the review step it refused to clear some trades even after reviewing multiple times. This was annoying and frustrating. Otherwise it worked well
Date published: 2023-04-15
Rated 5 out of 5 by from Thank you Turbo Tax!! Lots of changes in 2022. Turbo Tax held my hand while preparing my taxes. I was able to ask questions when unsure of what to submit. Peace of mind!!
Date published: 2023-04-15
Rated 4 out of 5 by from Jessica 2022 return I had trouble with the interest income I received from the mortgage I'm financing.
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo Tax is a crappy program My federal and state returns are being rejected due to my spouse's PIN being incorrect, This is the same PIN we have used for 12 years you SUCK
Date published: 2023-04-15
Rated 4 out of 5 by from Rosenbaum Initially there was an issue with the amount I owed but I spoke with live representative Linda and she was so patient and helpful.
Date published: 2023-04-15
Rated 5 out of 5 by from It gets the job done It sure gets the job done, I dislike tax season and TurboTax helps ease the pain.
Date published: 2023-04-15
Rated 5 out of 5 by from Debbie Was Great My assistant brought down my charges by $1,000. I'm really grateful for her time. She was very friendly.
Date published: 2023-04-15
Rated 5 out of 5 by from MY REVIEW TurboTax was very good and easy to use. It was also very helpful.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2373