TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Love TurboTax! TurboTax makes doing taxes painless! It guides me through everything so that I can get the max refund!
Date published: 2023-07-21
Rated 5 out of 5 by from Turbo Tax made it so easy to ammend my taxes Turbo Tax is so easy to use. It would take me 3 days longer at least to finish what I did in a couple hours with Turbo Tax. The amendment process was fast to complete.
Date published: 2023-07-21
Rated 5 out of 5 by from review of turbo tax always easy to use and quick, reliable and efficient!
Date published: 2023-07-21
Rated 5 out of 5 by from Turbo Saves the day! I have been preparing our family taxes via Turbo for over 9 years now. I have never had a issue, but just incase I am sure to purchase the Max Upgrade so I am confident a knowledgeable agent can assist, if ever a audit arises.
Date published: 2023-07-21
Rated 5 out of 5 by from Turbo tax is definitely the one for me!!! I've always hated it when tax season comes around but with Turbo Tax it's really easy
Date published: 2023-07-21
Rated 1 out of 5 by from Used to be free I used to get this same service for free but they changed things since last year
Date published: 2023-07-21
Rated 5 out of 5 by from Danielle made doing my amendment a breeze. Representative, Danielle, was very helpful. Had to file an amendment and she helped me every step of the way. She was awesome!
Date published: 2023-07-21
Rated 5 out of 5 by from Great!!!!! Fast and great customer service!!!!!!! Will use again
Date published: 2023-07-21
Rated 5 out of 5 by from TurboTax: worth it for 20+ years The process was (as is typically the case for me) mostly intuitive and almost seamless. The tech is impressive and the security seems solid. The help screens on each page were very useful. I do find the price point to be a bit high, and wish there was some sort of "reward" for loyal customers such as myself. I had requested to speak with a TurboTax tax expert. They called me exactly on-time, but were in no rush as they correctly and professionally answered all my questions and more.
Date published: 2023-07-21
Rated 5 out of 5 by from Very Helpful Customer Service Provider! Just work with Jeff to help me get over the hump after filing an extension for my taxes. He was very thorough and helpful while staying patient and upbeat with me throughout the whole session.
Date published: 2023-07-21
All TurboTax® Offerings Reviews - Page 238
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax! TurboTax makes doing taxes painless! It guides me through everything so that I can get the max refund!
Date published: 2023-07-21
Rated 5 out of 5 by from Turbo Tax made it so easy to ammend my taxes Turbo Tax is so easy to use. It would take me 3 days longer at least to finish what I did in a couple hours with Turbo Tax. The amendment process was fast to complete.
Date published: 2023-07-21
Rated 5 out of 5 by from review of turbo tax always easy to use and quick, reliable and efficient!
Date published: 2023-07-21
Rated 5 out of 5 by from Turbo Saves the day! I have been preparing our family taxes via Turbo for over 9 years now. I have never had a issue, but just incase I am sure to purchase the Max Upgrade so I am confident a knowledgeable agent can assist, if ever a audit arises.
Date published: 2023-07-21
Rated 5 out of 5 by from Turbo tax is definitely the one for me!!! I've always hated it when tax season comes around but with Turbo Tax it's really easy
Date published: 2023-07-21
Rated 1 out of 5 by from Used to be free I used to get this same service for free but they changed things since last year
Date published: 2023-07-21
Rated 5 out of 5 by from Danielle made doing my amendment a breeze. Representative, Danielle, was very helpful. Had to file an amendment and she helped me every step of the way. She was awesome!
Date published: 2023-07-21
Rated 5 out of 5 by from Great!!!!! Fast and great customer service!!!!!!! Will use again
Date published: 2023-07-21
Rated 5 out of 5 by from TurboTax: worth it for 20+ years The process was (as is typically the case for me) mostly intuitive and almost seamless. The tech is impressive and the security seems solid. The help screens on each page were very useful. I do find the price point to be a bit high, and wish there was some sort of "reward" for loyal customers such as myself. I had requested to speak with a TurboTax tax expert. They called me exactly on-time, but were in no rush as they correctly and professionally answered all my questions and more.
Date published: 2023-07-21
Rated 5 out of 5 by from Very Helpful Customer Service Provider! Just work with Jeff to help me get over the hump after filing an extension for my taxes. He was very thorough and helpful while staying patient and upbeat with me throughout the whole session.
Date published: 2023-07-21
All TurboTax® Offerings Reviews - Page 238