TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from 1st time user Fairly easy, I only had trouble putting in my 1095-A, but figured it out. Could have been easier to understand instructions.
Date published: 2023-04-25
Rated 4 out of 5 by from Review I didn't really want the MAX option, but I couldn't find a way to refuse it. I didn't have time to check HELP or to talk to a live person.
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo tax! Turbo tax was really easy to use and I recommend others to use it if they don’t already have someone qualified to do so.
Date published: 2023-04-25
Rated 5 out of 5 by from Tax return. Ryan hill help me out very much thank you turbo tax!!!
Date published: 2023-04-25
Rated 5 out of 5 by from Streamlined Really helped sort through the confusion of filing taxes for multiple states due to the military.
Date published: 2023-04-25
Rated 5 out of 5 by from Great software and very thorough! My first time using and I believe it was a success, almost beat the pace they set out for me. I will use again, excellent interface and the help was actually helpful! Thumbs up! I think the help explanations could use plainer language in some instances, but that may be the fault of the government.
Date published: 2023-04-25
Rated 1 out of 5 by from Just awful, it’s my first and last time using Ttax No help, rejected returns time and time again, incompetent staff.
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo tax is awesome the process went very fast and was clear and I didn't have to worry about anything
Date published: 2023-04-25
Rated 5 out of 5 by from Great Product Just fill in the blanks and it's done! File electronically so very easy.
Date published: 2023-04-25
Rated 4 out of 5 by from All went well except for one issue I put in a comment earlier. Will reiterate . I couldn't find where to enter income from cryptocurrencies earned from rewards. Your software only asked for currencies bought and sold. Income received from rewards were not bought. There could have been some that were sold, but in my case they weren't. There isn't a cost basis on rewards, only earned income. Then there is additional income if the rewards are sold or traded.
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 238
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 1st time user Fairly easy, I only had trouble putting in my 1095-A, but figured it out. Could have been easier to understand instructions.
Date published: 2023-04-25
Rated 4 out of 5 by from Review I didn't really want the MAX option, but I couldn't find a way to refuse it. I didn't have time to check HELP or to talk to a live person.
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo tax! Turbo tax was really easy to use and I recommend others to use it if they don’t already have someone qualified to do so.
Date published: 2023-04-25
Rated 5 out of 5 by from Tax return. Ryan hill help me out very much thank you turbo tax!!!
Date published: 2023-04-25
Rated 5 out of 5 by from Streamlined Really helped sort through the confusion of filing taxes for multiple states due to the military.
Date published: 2023-04-25
Rated 5 out of 5 by from Great software and very thorough! My first time using and I believe it was a success, almost beat the pace they set out for me. I will use again, excellent interface and the help was actually helpful! Thumbs up! I think the help explanations could use plainer language in some instances, but that may be the fault of the government.
Date published: 2023-04-25
Rated 1 out of 5 by from Just awful, it’s my first and last time using Ttax No help, rejected returns time and time again, incompetent staff.
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo tax is awesome the process went very fast and was clear and I didn't have to worry about anything
Date published: 2023-04-25
Rated 5 out of 5 by from Great Product Just fill in the blanks and it's done! File electronically so very easy.
Date published: 2023-04-25
Rated 4 out of 5 by from All went well except for one issue I put in a comment earlier. Will reiterate . I couldn't find where to enter income from cryptocurrencies earned from rewards. Your software only asked for currencies bought and sold. Income received from rewards were not bought. There could have been some that were sold, but in my case they weren't. There isn't a cost basis on rewards, only earned income. Then there is additional income if the rewards are sold or traded.
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 238