TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from Makes a painful process much easier Great product - some minor bugs along the way, but overall makes a painful process much easier
Date published: 2021-05-18
Rated 1 out of 5 by from Useless TurboTax worked great in preparing my return. However, though everything was correct I could not successfully e-file after numerous attempts. I kept getting a notice of rejection from IRS. None of the help screens were useful and there was no way to chat or speak with a real person to clarify the problem! I had to mail in my return...late!
Date published: 2021-05-18
Rated 2 out of 5 by from cumbersome time consuming and cumbersome it took hours too long
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Always easy to use and able to talk to someone if needed
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Great experience, easy to navigate. Very quick and simple
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast to use Doing Taxes on my own usually is hard and time consuming. But with TurboTax the whole process took just about and hour and that is being a General Contractor. I had all my deductions and receipts that i had to put in but it was still fast and easy.
Date published: 2021-05-18
Rated 5 out of 5 by from very easy user friendly easy and fast no hassle tax filling wish i had something like this in my twenties
Date published: 2021-05-18
Rated 5 out of 5 by from AWESOME Awesome and easy “do it yourself” service, the customer service is unmatched. I was stuck, I contacted help and I got a response right away from an employee who I chatted love with through video call.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is EXCELLENT Turbo Tax is very easy to use, especially if you have just started doing your own taxes. They walk you through every step. Their instructions and examples are very clear and easy to follow. I like that you can work on specific sections or have Turbo Tax guide you through step by step. However, I would recommend buying Turbo Tax from one of the big warehouse clubs because the price is cheaper than Intuit website online price. or
Date published: 2021-05-18
Rated 5 out of 5 by from Makes taxes almost painless I have used Turbotax for the past five years. I especially like the features where it will upload all the 1099s and other investment documents and put the information in the correct places. It makes figuring my taxes almost painless.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 238
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Makes a painful process much easier Great product - some minor bugs along the way, but overall makes a painful process much easier
Date published: 2021-05-18
Rated 1 out of 5 by from Useless TurboTax worked great in preparing my return. However, though everything was correct I could not successfully e-file after numerous attempts. I kept getting a notice of rejection from IRS. None of the help screens were useful and there was no way to chat or speak with a real person to clarify the problem! I had to mail in my return...late!
Date published: 2021-05-18
Rated 2 out of 5 by from cumbersome time consuming and cumbersome it took hours too long
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Always easy to use and able to talk to someone if needed
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Great experience, easy to navigate. Very quick and simple
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast to use Doing Taxes on my own usually is hard and time consuming. But with TurboTax the whole process took just about and hour and that is being a General Contractor. I had all my deductions and receipts that i had to put in but it was still fast and easy.
Date published: 2021-05-18
Rated 5 out of 5 by from very easy user friendly easy and fast no hassle tax filling wish i had something like this in my twenties
Date published: 2021-05-18
Rated 5 out of 5 by from AWESOME Awesome and easy “do it yourself” service, the customer service is unmatched. I was stuck, I contacted help and I got a response right away from an employee who I chatted love with through video call.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is EXCELLENT Turbo Tax is very easy to use, especially if you have just started doing your own taxes. They walk you through every step. Their instructions and examples are very clear and easy to follow. I like that you can work on specific sections or have Turbo Tax guide you through step by step. However, I would recommend buying Turbo Tax from one of the big warehouse clubs because the price is cheaper than Intuit website online price. or
Date published: 2021-05-18
Rated 5 out of 5 by from Makes taxes almost painless I have used Turbotax for the past five years. I especially like the features where it will upload all the 1099s and other investment documents and put the information in the correct places. It makes figuring my taxes almost painless.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 238