TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
PLTaylor from
TurboTax id easy to use
It is much easier to use then I thought. It walks you through the sections with clear instructions on how to complete that section and where on your document to fond the information. It makes it easier because it uploads the document and populates the information for you.
Date published: 2023-04-15
Rated 1 out of 5 by
zeee456 from
Do Not Use
I literally had to upload two 1099 documents only and got charged $120. What a scam.
Date published: 2023-04-15
Rated 3 out of 5 by
LadyPHall from
Been using for years
I like the ease of using this product to get the most deductions that I can. I like that I can get explanations about things to help me make the right decision. I don't however, like the product cost increase every single year. There is an additional charge for everything!
Date published: 2023-04-15
Rated 5 out of 5 by
jcw3tx from
Turbo Tax was so easy. Easier than I expected.
Turbo Tax was so easy. First time to file using Turbo Tax in over 12 years. Easier than I remembered and saved me over $1100 by not going through my CPA this year.
Date published: 2023-04-15
Rated 5 out of 5 by
Dietbeer from
4.9 stars
My only complaint is that if you no longer use a deduction from the previous year. i.e mileage deduction for a business expense, I still have to enter a number other than zero for the program to advance.
Date published: 2023-04-15
Rated 5 out of 5 by
bird_whisperer from
TurboTax is Great!
It was informative, intuitive and precise. Inexpensive and lease stressful.
Date published: 2023-04-15
Rated 2 out of 5 by
sandy willis from
turbo tax was very hard to use this year
turbo tax was very hard for us this yr however after numerous attempts to get clarification i finally called and got connected with Vicky K who i can not say enough about. she stayed on the line with me until she and i were confident they were done right vicky deserves a gold star!!!
Date published: 2023-04-15
Rated 5 out of 5 by
Lizlea80 from
Very helpful and easy to work with. Great job.
As always TurboTax was great to work with. Wouldn’t use anyone else.
Date published: 2023-04-15
Rated 5 out of 5 by
Dino Sr from
SO EASY
Best tax program ever! SO easy to use. I felt totally confident when I hit "submit." I've been using Turbo for years!!
Date published: 2023-04-15
Rated 1 out of 5 by
Sharma20102012 from
overcharged
charged me for premium even though I declined numerous times.
All TurboTax® Offerings Reviews - Page 2362
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
PLTaylor from
TurboTax id easy to use
It is much easier to use then I thought. It walks you through the sections with clear instructions on how to complete that section and where on your document to fond the information. It makes it easier because it uploads the document and populates the information for you.
Date published: 2023-04-15
Rated 1 out of 5 by
zeee456 from
Do Not Use
I literally had to upload two 1099 documents only and got charged $120. What a scam.
Date published: 2023-04-15
Rated 3 out of 5 by
LadyPHall from
Been using for years
I like the ease of using this product to get the most deductions that I can. I like that I can get explanations about things to help me make the right decision. I don't however, like the product cost increase every single year. There is an additional charge for everything!
Date published: 2023-04-15
Rated 5 out of 5 by
jcw3tx from
Turbo Tax was so easy. Easier than I expected.
Turbo Tax was so easy. First time to file using Turbo Tax in over 12 years. Easier than I remembered and saved me over $1100 by not going through my CPA this year.
Date published: 2023-04-15
Rated 5 out of 5 by
Dietbeer from
4.9 stars
My only complaint is that if you no longer use a deduction from the previous year. i.e mileage deduction for a business expense, I still have to enter a number other than zero for the program to advance.
Date published: 2023-04-15
Rated 5 out of 5 by
bird_whisperer from
TurboTax is Great!
It was informative, intuitive and precise. Inexpensive and lease stressful.
Date published: 2023-04-15
Rated 2 out of 5 by
sandy willis from
turbo tax was very hard to use this year
turbo tax was very hard for us this yr however after numerous attempts to get clarification i finally called and got connected with Vicky K who i can not say enough about. she stayed on the line with me until she and i were confident they were done right vicky deserves a gold star!!!
Date published: 2023-04-15
Rated 5 out of 5 by
Lizlea80 from
Very helpful and easy to work with. Great job.
As always TurboTax was great to work with. Wouldn’t use anyone else.
Date published: 2023-04-15
Rated 5 out of 5 by
Dino Sr from
SO EASY
Best tax program ever! SO easy to use. I felt totally confident when I hit "submit." I've been using Turbo for years!!
Date published: 2023-04-15
Rated 1 out of 5 by
Sharma20102012 from
overcharged
charged me for premium even though I declined numerous times.
All TurboTax® Offerings Reviews - Page 2362
Date published: 2023-04-15