TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Noel333 from
Easy and Comforting
The designers of this site made it useful and comforting. Really decreased my stress as I haven't self-filed in a very long time.
Date published: 2023-04-15
Rated 3 out of 5 by
MittalJay from
I felt cheated and overcharged!
I started my taxes this year with $69 and always thought I will pay that amount, but as I proceed, I conned, I was charged $300+ for filing my federal, state (AL and Oh) taxes. I realized I was charged $79 (unfairly), while I never opted for MAX. I truly wish that if Turbo Tax wants me back next year, they should credit these extra sums. very disappointing. Jay
Date published: 2023-04-15
Rated 3 out of 5 by
Mike344 from
simple things need fixing
Why did it wait to tell me I needed a business code when I was almost finished e-filing
Date published: 2023-04-15
Rated 5 out of 5 by
DSVEINS from
EASY TO USE
IT TOOK ME 2 HOURS TO COMPLETE MY FORMS. TURBO MADE IT EASY AND UNCOMPLICATED.
Date published: 2023-04-15
Rated 1 out of 5 by
JPV123 from
Not great this year
My sign in took me to a brand new account and not the old account and you are not able to merge accounts. Why???
Date published: 2023-04-15
Rated 5 out of 5 by
ZSJOHNSON from
TURBO TAX SO EASY TO USE AND FOLLOW
TURBO TAX EASY TO FOLLOW AND TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2023-04-15
Rated 5 out of 5 by
JKudo from
Fast and Easy
Needed assistance just before filing deadline and it was fast and easy. Chatted with an expert.
Date published: 2023-04-15
Rated 5 out of 5 by
PEZLO123 from
TURBO TAX EXPERTS ON THE BALL
SPOKE WITH 2 EXPERTS DIDN'T HAVE TO WAIT LONG AND THEY GAVE THE HELP I NEEDED
Date published: 2023-04-15
Rated 4 out of 5 by
Otter1974 from
TurboTax is good but.....
Turbotax is good, but the screens selling services are a pain - either they are misleading with 'continue' and/or you can't go back easily to the previous screen. In addition, the cost is getting a bit steep. I can pretty much give my docs to a tax preparer for the same price and avoid the stress! Otherwise, it's easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by
RonnieD49 from
TurboTax is by far the easiest, best help ever!
Very user friendly. I asked questions and they were quickly answered and concisely answered. Thank you!
All TurboTax® Offerings Reviews - Page 2352
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Noel333 from
Easy and Comforting
The designers of this site made it useful and comforting. Really decreased my stress as I haven't self-filed in a very long time.
Date published: 2023-04-15
Rated 3 out of 5 by
MittalJay from
I felt cheated and overcharged!
I started my taxes this year with $69 and always thought I will pay that amount, but as I proceed, I conned, I was charged $300+ for filing my federal, state (AL and Oh) taxes. I realized I was charged $79 (unfairly), while I never opted for MAX. I truly wish that if Turbo Tax wants me back next year, they should credit these extra sums. very disappointing. Jay
Date published: 2023-04-15
Rated 3 out of 5 by
Mike344 from
simple things need fixing
Why did it wait to tell me I needed a business code when I was almost finished e-filing
Date published: 2023-04-15
Rated 5 out of 5 by
DSVEINS from
EASY TO USE
IT TOOK ME 2 HOURS TO COMPLETE MY FORMS. TURBO MADE IT EASY AND UNCOMPLICATED.
Date published: 2023-04-15
Rated 1 out of 5 by
JPV123 from
Not great this year
My sign in took me to a brand new account and not the old account and you are not able to merge accounts. Why???
Date published: 2023-04-15
Rated 5 out of 5 by
ZSJOHNSON from
TURBO TAX SO EASY TO USE AND FOLLOW
TURBO TAX EASY TO FOLLOW AND TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2023-04-15
Rated 5 out of 5 by
JKudo from
Fast and Easy
Needed assistance just before filing deadline and it was fast and easy. Chatted with an expert.
Date published: 2023-04-15
Rated 5 out of 5 by
PEZLO123 from
TURBO TAX EXPERTS ON THE BALL
SPOKE WITH 2 EXPERTS DIDN'T HAVE TO WAIT LONG AND THEY GAVE THE HELP I NEEDED
Date published: 2023-04-15
Rated 4 out of 5 by
Otter1974 from
TurboTax is good but.....
Turbotax is good, but the screens selling services are a pain - either they are misleading with 'continue' and/or you can't go back easily to the previous screen. In addition, the cost is getting a bit steep. I can pretty much give my docs to a tax preparer for the same price and avoid the stress! Otherwise, it's easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by
RonnieD49 from
TurboTax is by far the easiest, best help ever!
Very user friendly. I asked questions and they were quickly answered and concisely answered. Thank you!
All TurboTax® Offerings Reviews - Page 2352
Date published: 2023-04-15