TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Ripoff To charge people $118 to file their own taxes by themselves for a 30-60 min process is terrible. Not asking for free but that's steep.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax has been my best friend for many years. My experience was very impressive, the expert was very knowledgeable and helpful.
Date published: 2023-04-15
Rated 4 out of 5 by from City Taxes Very difficult to do with numerous city taxes, CCA, RITA, no codes especially when you don't live there. Information from w2 entry did not transfer very well to required forms. Not sure if it is the program or what the various municipalities are asking for. I had 11 different cities to enter due to remote work. Frustrating. Other than that, good program
Date published: 2023-04-15
Rated 5 out of 5 by from Great! Great!! Turbo tax was ease to use and very intuitive!
Date published: 2023-04-15
Rated 5 out of 5 by from I love turbo tax I have been using Turbo Tax for over 20 years. They are a trusted brand and I appreciate the ease of use of this product. It takes alot of the stress out of filing my taxes!
Date published: 2023-04-15
Rated 5 out of 5 by from Like the new format of TurboTax! TurboTax makes it possible for me to do my taxes. I like the new appearance and flow. It's an improvement over the old program.
Date published: 2023-04-15
Rated 1 out of 5 by from getting harder to use Multiple sections seemed less clear with their descriptions. I had a few issues causing errors by entering dates in the wrong format or entering zeros when I should have left boxes empty. At the end it got stuck in a loop where I couldn't print a needed city form.
Date published: 2023-04-15
Rated 4 out of 5 by from user friendly I return to Turbotax each year because it's user friendly and has not failed me yet.
Date published: 2023-04-15
Rated 5 out of 5 by from Good Tool TurboTax is getting easier and easier to use as continuous improvements are made to the application.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is user friendly and very easy to navigate.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Ripoff To charge people $118 to file their own taxes by themselves for a 30-60 min process is terrible. Not asking for free but that's steep.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax has been my best friend for many years. My experience was very impressive, the expert was very knowledgeable and helpful.
Date published: 2023-04-15
Rated 4 out of 5 by from City Taxes Very difficult to do with numerous city taxes, CCA, RITA, no codes especially when you don't live there. Information from w2 entry did not transfer very well to required forms. Not sure if it is the program or what the various municipalities are asking for. I had 11 different cities to enter due to remote work. Frustrating. Other than that, good program
Date published: 2023-04-15
Rated 5 out of 5 by from Great! Great!! Turbo tax was ease to use and very intuitive!
Date published: 2023-04-15
Rated 5 out of 5 by from I love turbo tax I have been using Turbo Tax for over 20 years. They are a trusted brand and I appreciate the ease of use of this product. It takes alot of the stress out of filing my taxes!
Date published: 2023-04-15
Rated 5 out of 5 by from Like the new format of TurboTax! TurboTax makes it possible for me to do my taxes. I like the new appearance and flow. It's an improvement over the old program.
Date published: 2023-04-15
Rated 1 out of 5 by from getting harder to use Multiple sections seemed less clear with their descriptions. I had a few issues causing errors by entering dates in the wrong format or entering zeros when I should have left boxes empty. At the end it got stuck in a loop where I couldn't print a needed city form.
Date published: 2023-04-15
Rated 4 out of 5 by from user friendly I return to Turbotax each year because it's user friendly and has not failed me yet.
Date published: 2023-04-15
Rated 5 out of 5 by from Good Tool TurboTax is getting easier and easier to use as continuous improvements are made to the application.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is user friendly and very easy to navigate.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2332