TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Taxpayer7777777777 from
Ripoff
To charge people $118 to file their own taxes by themselves for a 30-60 min process is terrible. Not asking for free but that's steep.
Date published: 2023-04-15
Rated 5 out of 5 by
null from
Turbo Tax has been my best friend for many years.
My experience was very impressive, the expert was very knowledgeable and helpful.
Date published: 2023-04-15
Rated 4 out of 5 by
ehp57 from
City Taxes
Very difficult to do with numerous city taxes, CCA, RITA, no codes especially when you don't live there. Information from w2 entry did not transfer very well to required forms. Not sure if it is the program or what the various municipalities are asking for. I had 11 different cities to enter due to remote work. Frustrating. Other than that, good program
Date published: 2023-04-15
Rated 5 out of 5 by
null from
Great!
Great!! Turbo tax was ease to use and very intuitive!
Date published: 2023-04-15
Rated 5 out of 5 by
TemCass from
I love turbo tax
I have been using Turbo Tax for over 20 years. They are a trusted brand and I appreciate the ease of use of this product. It takes alot of the stress out of filing my taxes!
Date published: 2023-04-15
Rated 5 out of 5 by
Pottery Bob from
Like the new format of TurboTax!
TurboTax makes it possible for me to do my taxes. I like the new appearance and flow. It's an improvement over the old program.
Date published: 2023-04-15
Rated 1 out of 5 by
Puzzling33 from
getting harder to use
Multiple sections seemed less clear with their descriptions. I had a few issues causing errors by entering dates in the wrong format or entering zeros when I should have left boxes empty. At the end it got stuck in a loop where I couldn't print a needed city form.
Date published: 2023-04-15
Rated 4 out of 5 by
Marge parge from
user friendly
I return to Turbotax each year because it's user friendly and has not failed me yet.
Date published: 2023-04-15
Rated 5 out of 5 by
TJ Naik from
Good Tool
TurboTax is getting easier and easier to use as continuous improvements are made to the application.
Date published: 2023-04-15
Rated 5 out of 5 by
Boardshous from
Turbo Tax is user friendly
Turbo Tax is user friendly and very easy to navigate.
All TurboTax® Offerings Reviews - Page 2332
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Taxpayer7777777777 from
Ripoff
To charge people $118 to file their own taxes by themselves for a 30-60 min process is terrible. Not asking for free but that's steep.
Date published: 2023-04-15
Rated 5 out of 5 by
null from
Turbo Tax has been my best friend for many years.
My experience was very impressive, the expert was very knowledgeable and helpful.
Date published: 2023-04-15
Rated 4 out of 5 by
ehp57 from
City Taxes
Very difficult to do with numerous city taxes, CCA, RITA, no codes especially when you don't live there. Information from w2 entry did not transfer very well to required forms. Not sure if it is the program or what the various municipalities are asking for. I had 11 different cities to enter due to remote work. Frustrating. Other than that, good program
Date published: 2023-04-15
Rated 5 out of 5 by
null from
Great!
Great!! Turbo tax was ease to use and very intuitive!
Date published: 2023-04-15
Rated 5 out of 5 by
TemCass from
I love turbo tax
I have been using Turbo Tax for over 20 years. They are a trusted brand and I appreciate the ease of use of this product. It takes alot of the stress out of filing my taxes!
Date published: 2023-04-15
Rated 5 out of 5 by
Pottery Bob from
Like the new format of TurboTax!
TurboTax makes it possible for me to do my taxes. I like the new appearance and flow. It's an improvement over the old program.
Date published: 2023-04-15
Rated 1 out of 5 by
Puzzling33 from
getting harder to use
Multiple sections seemed less clear with their descriptions. I had a few issues causing errors by entering dates in the wrong format or entering zeros when I should have left boxes empty. At the end it got stuck in a loop where I couldn't print a needed city form.
Date published: 2023-04-15
Rated 4 out of 5 by
Marge parge from
user friendly
I return to Turbotax each year because it's user friendly and has not failed me yet.
Date published: 2023-04-15
Rated 5 out of 5 by
TJ Naik from
Good Tool
TurboTax is getting easier and easier to use as continuous improvements are made to the application.
Date published: 2023-04-15
Rated 5 out of 5 by
Boardshous from
Turbo Tax is user friendly
Turbo Tax is user friendly and very easy to navigate.
All TurboTax® Offerings Reviews - Page 2332
Date published: 2023-04-15