TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Number One!! Turbo Tax is the best tax product to use for those who want to know more about what is happening with your finances each year and have a hard time understanding the jargon that is used for all the tax categories. You are guided every step of the way and you are able to review and make changes. And you have live assistance from a Turbo Tax Expert.
Date published: 2023-04-15
Rated 1 out of 5 by from Sneaky in trying to charge extra fees The constant baiting to get you to upgrade. If not careful - some baiting is opt-in and some is opt-out. If not on your guard you will be slapped with double the charges. Thank goodness I only have to deal with Turbo Tax once a year.
Date published: 2023-04-15
Rated 2 out of 5 by from No Cool to change the DATE for Free Taxes Really? I have been using your system for years for FREE and now you set up a date that the FREE taxes submission ends? VERY RUDE
Date published: 2023-04-15
Rated 5 out of 5 by from Great Easy to use , step by step or self guided, very easy to back as well as forward not not miss a thing,
Date published: 2023-04-15
Rated 5 out of 5 by from User friendly Filing your taxes is miserable, but I appreciate how many sources that automatically input from (including even my financial advisor's website).
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great!! It was so easy and smooth doing my taxes! They really break it down for you, step by step. If you have any questions, they have real tax experts to help you if you ever get stuck. High recommended!!
Date published: 2023-04-15
Rated 3 out of 5 by from Easy-to-use interface but too expensive I've used TurboTax for 6 years now, and it has always been great with importing previous years' information and the necessary tax documents. It explains what information is needed in an easy-to-understand manner too, but finally I am getting to the point where it is too expensive to file with them so this will be my last year doing so. $120 to file federal, another $60 to file state, and then they make it so easy to pay for all that by deducting it from your tax refund, but if you look closely that option costs an extra $40 just for the convenience of it. No thanks.
Date published: 2023-04-15
Rated 5 out of 5 by from Great service It is very easy to use. I like the comfort of doing my taxes at home.
Date published: 2023-04-15
Rated 5 out of 5 by from Overall Great Product Have been using Turbotax for over 20 years. It has never failed me. Easy to use. Has some quirks but it's a federal tax and IRS does not make it easy.
Date published: 2023-04-15
Rated 5 out of 5 by from Long time user As always it was very easy and saved a huge amount of time
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2329
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Number One!! Turbo Tax is the best tax product to use for those who want to know more about what is happening with your finances each year and have a hard time understanding the jargon that is used for all the tax categories. You are guided every step of the way and you are able to review and make changes. And you have live assistance from a Turbo Tax Expert.
Date published: 2023-04-15
Rated 1 out of 5 by from Sneaky in trying to charge extra fees The constant baiting to get you to upgrade. If not careful - some baiting is opt-in and some is opt-out. If not on your guard you will be slapped with double the charges. Thank goodness I only have to deal with Turbo Tax once a year.
Date published: 2023-04-15
Rated 2 out of 5 by from No Cool to change the DATE for Free Taxes Really? I have been using your system for years for FREE and now you set up a date that the FREE taxes submission ends? VERY RUDE
Date published: 2023-04-15
Rated 5 out of 5 by from Great Easy to use , step by step or self guided, very easy to back as well as forward not not miss a thing,
Date published: 2023-04-15
Rated 5 out of 5 by from User friendly Filing your taxes is miserable, but I appreciate how many sources that automatically input from (including even my financial advisor's website).
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great!! It was so easy and smooth doing my taxes! They really break it down for you, step by step. If you have any questions, they have real tax experts to help you if you ever get stuck. High recommended!!
Date published: 2023-04-15
Rated 3 out of 5 by from Easy-to-use interface but too expensive I've used TurboTax for 6 years now, and it has always been great with importing previous years' information and the necessary tax documents. It explains what information is needed in an easy-to-understand manner too, but finally I am getting to the point where it is too expensive to file with them so this will be my last year doing so. $120 to file federal, another $60 to file state, and then they make it so easy to pay for all that by deducting it from your tax refund, but if you look closely that option costs an extra $40 just for the convenience of it. No thanks.
Date published: 2023-04-15
Rated 5 out of 5 by from Great service It is very easy to use. I like the comfort of doing my taxes at home.
Date published: 2023-04-15
Rated 5 out of 5 by from Overall Great Product Have been using Turbotax for over 20 years. It has never failed me. Easy to use. Has some quirks but it's a federal tax and IRS does not make it easy.
Date published: 2023-04-15
Rated 5 out of 5 by from Long time user As always it was very easy and saved a huge amount of time
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2329