TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Dieanny from
Turbo Tax is Number One!!
Turbo Tax is the best tax product to use for those who want to know more about what is happening with your finances each year and have a hard time understanding the jargon that is used for all the tax categories. You are guided every step of the way and you are able to review and make changes. And you have live assistance from a Turbo Tax Expert.
Date published: 2023-04-15
Rated 1 out of 5 by
ACT_UpstateNY from
Sneaky in trying to charge extra fees
The constant baiting to get you to upgrade. If not careful - some baiting is opt-in and some is opt-out. If not on your guard you will be slapped with double the charges. Thank goodness I only have to deal with Turbo Tax once a year.
Date published: 2023-04-15
Rated 2 out of 5 by
Lori NOT FREE from
No Cool to change the DATE for Free Taxes
Really? I have been using your system for years for FREE and now you set up a date that the FREE taxes submission ends? VERY RUDE
Date published: 2023-04-15
Rated 5 out of 5 by
mikehow from
Great
Easy to use , step by step or self guided, very easy to back as well as forward not not miss a thing,
Date published: 2023-04-15
Rated 5 out of 5 by
Faith2012201620172022 from
User friendly
Filing your taxes is miserable, but I appreciate how many sources that automatically input from (including even my financial advisor's website).
Date published: 2023-04-15
Rated 5 out of 5 by
honeybear1720 from
TurboTax is great!!
It was so easy and smooth doing my taxes! They really break it down for you, step by step. If you have any questions, they have real tax experts to help you if you ever get stuck. High recommended!!
Date published: 2023-04-15
Rated 3 out of 5 by
lex913 from
Easy-to-use interface but too expensive
I've used TurboTax for 6 years now, and it has always been great with importing previous years' information and the necessary tax documents. It explains what information is needed in an easy-to-understand manner too, but finally I am getting to the point where it is too expensive to file with them so this will be my last year doing so. $120 to file federal, another $60 to file state, and then they make it so easy to pay for all that by deducting it from your tax refund, but if you look closely that option costs an extra $40 just for the convenience of it. No thanks.
Date published: 2023-04-15
Rated 5 out of 5 by
Em2023 from
Great service
It is very easy to use. I like the comfort of doing my taxes at home.
Date published: 2023-04-15
Rated 5 out of 5 by
GLRIES from
Overall Great Product
Have been using Turbotax for over 20 years. It has never failed me. Easy to use. Has some quirks but it's a federal tax and IRS does not make it easy.
Date published: 2023-04-15
Rated 5 out of 5 by
Taz451 from
Long time user
As always it was very easy and saved a huge amount of time
All TurboTax® Offerings Reviews - Page 2329
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dieanny from
Turbo Tax is Number One!!
Turbo Tax is the best tax product to use for those who want to know more about what is happening with your finances each year and have a hard time understanding the jargon that is used for all the tax categories. You are guided every step of the way and you are able to review and make changes. And you have live assistance from a Turbo Tax Expert.
Date published: 2023-04-15
Rated 1 out of 5 by
ACT_UpstateNY from
Sneaky in trying to charge extra fees
The constant baiting to get you to upgrade. If not careful - some baiting is opt-in and some is opt-out. If not on your guard you will be slapped with double the charges. Thank goodness I only have to deal with Turbo Tax once a year.
Date published: 2023-04-15
Rated 2 out of 5 by
Lori NOT FREE from
No Cool to change the DATE for Free Taxes
Really? I have been using your system for years for FREE and now you set up a date that the FREE taxes submission ends? VERY RUDE
Date published: 2023-04-15
Rated 5 out of 5 by
mikehow from
Great
Easy to use , step by step or self guided, very easy to back as well as forward not not miss a thing,
Date published: 2023-04-15
Rated 5 out of 5 by
Faith2012201620172022 from
User friendly
Filing your taxes is miserable, but I appreciate how many sources that automatically input from (including even my financial advisor's website).
Date published: 2023-04-15
Rated 5 out of 5 by
honeybear1720 from
TurboTax is great!!
It was so easy and smooth doing my taxes! They really break it down for you, step by step. If you have any questions, they have real tax experts to help you if you ever get stuck. High recommended!!
Date published: 2023-04-15
Rated 3 out of 5 by
lex913 from
Easy-to-use interface but too expensive
I've used TurboTax for 6 years now, and it has always been great with importing previous years' information and the necessary tax documents. It explains what information is needed in an easy-to-understand manner too, but finally I am getting to the point where it is too expensive to file with them so this will be my last year doing so. $120 to file federal, another $60 to file state, and then they make it so easy to pay for all that by deducting it from your tax refund, but if you look closely that option costs an extra $40 just for the convenience of it. No thanks.
Date published: 2023-04-15
Rated 5 out of 5 by
Em2023 from
Great service
It is very easy to use. I like the comfort of doing my taxes at home.
Date published: 2023-04-15
Rated 5 out of 5 by
GLRIES from
Overall Great Product
Have been using Turbotax for over 20 years. It has never failed me. Easy to use. Has some quirks but it's a federal tax and IRS does not make it easy.
Date published: 2023-04-15
Rated 5 out of 5 by
Taz451 from
Long time user
As always it was very easy and saved a huge amount of time
All TurboTax® Offerings Reviews - Page 2329
Date published: 2023-04-15