TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Sr4P from
Very hard to file on your own
Instructions provided in many places for advanced filing docs like K1 and Roth are not clear and the agents weren't confident in what they were suggesting in spite of paying Premier advice service.
Date published: 2023-04-15
Rated 5 out of 5 by
Alfff from
TurboTax 2022 - Successful again!
Was able to complete all forms directly from my paper copies. Two questions, quickly gained assistance from your online Call/Chat experts. Minimal 5 minute wait and clear/pleasant conversation with Tammy and Kathy. Both issues resolved, real-time.
Date published: 2023-04-15
Rated 2 out of 5 by
Steel2g from
Getting more and more expensive every year.
Getting more and more expensive every year. Cut back on the cost, especially for your loyal return customers.
Date published: 2023-04-15
Rated 5 out of 5 by
Anosn from
Turbo Tax
Turbo Tax is simple and safe to use. It saves time especially the ability to obtain information from the previous tax year. Have been using Turbo Tax for years and will continue to use it way into the future.
Date published: 2023-04-15
Rated 5 out of 5 by
HannahM19 from
The live help really helped
I've used Turbotax for at least 15 years now and it is so easy. This year I had an issue and a question and the live chat had everything cleared up in less than 20 minutes. It's well worth the money for the expertise, ease of use, and peace of mind.
Date published: 2023-04-15
Rated 5 out of 5 by
Pepper Pot from
Easy and Fast
Fast & Easy I had a hard time getting the Turbo Tax downloaded but once it was loaded it went very well.
Date published: 2023-04-15
Rated 1 out of 5 by
Double Nope from
Rip Off
This program is overpriced and tries to nickel and dime you at every turn. This is the last time I file with turbotax.
Date published: 2023-04-15
Rated 5 out of 5 by
DD1976 from
Turbo Tax is Awesome!
Excellent experience, friendly and essay way to file the taxes
Date published: 2023-04-15
Rated 5 out of 5 by
kathy05281952 from
excellent
excellent. easy to complete and was finished in no time
Date published: 2023-04-15
Rated 3 out of 5 by
frustratedwithnicknames from
TurboTax Live is useless
I didn't receive answers to the specific question I asked three different ways. I didn't receive an answer to another question I asked. One general question was answered, after I asked it a couple different ways.
All TurboTax® Offerings Reviews - Page 2315
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Sr4P from
Very hard to file on your own
Instructions provided in many places for advanced filing docs like K1 and Roth are not clear and the agents weren't confident in what they were suggesting in spite of paying Premier advice service.
Date published: 2023-04-15
Rated 5 out of 5 by
Alfff from
TurboTax 2022 - Successful again!
Was able to complete all forms directly from my paper copies. Two questions, quickly gained assistance from your online Call/Chat experts. Minimal 5 minute wait and clear/pleasant conversation with Tammy and Kathy. Both issues resolved, real-time.
Date published: 2023-04-15
Rated 2 out of 5 by
Steel2g from
Getting more and more expensive every year.
Getting more and more expensive every year. Cut back on the cost, especially for your loyal return customers.
Date published: 2023-04-15
Rated 5 out of 5 by
Anosn from
Turbo Tax
Turbo Tax is simple and safe to use. It saves time especially the ability to obtain information from the previous tax year. Have been using Turbo Tax for years and will continue to use it way into the future.
Date published: 2023-04-15
Rated 5 out of 5 by
HannahM19 from
The live help really helped
I've used Turbotax for at least 15 years now and it is so easy. This year I had an issue and a question and the live chat had everything cleared up in less than 20 minutes. It's well worth the money for the expertise, ease of use, and peace of mind.
Date published: 2023-04-15
Rated 5 out of 5 by
Pepper Pot from
Easy and Fast
Fast & Easy I had a hard time getting the Turbo Tax downloaded but once it was loaded it went very well.
Date published: 2023-04-15
Rated 1 out of 5 by
Double Nope from
Rip Off
This program is overpriced and tries to nickel and dime you at every turn. This is the last time I file with turbotax.
Date published: 2023-04-15
Rated 5 out of 5 by
DD1976 from
Turbo Tax is Awesome!
Excellent experience, friendly and essay way to file the taxes
Date published: 2023-04-15
Rated 5 out of 5 by
kathy05281952 from
excellent
excellent. easy to complete and was finished in no time
Date published: 2023-04-15
Rated 3 out of 5 by
frustratedwithnicknames from
TurboTax Live is useless
I didn't receive answers to the specific question I asked three different ways. I didn't receive an answer to another question I asked. One general question was answered, after I asked it a couple different ways.
All TurboTax® Offerings Reviews - Page 2315
Date published: 2023-04-15