TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turobtax Should Not Exist The fact that I have to spend 2 hours every year doing taxes is absurd. Every year, the IRS should send me the taxes I owe and give me a period of time to refute what is owed or pay my taxes (or get a refund). This is the way taxes are done in every other modern country.
Date published: 2023-04-15
Rated 1 out of 5 by from Frustration Simple things the program forgot to ask me like if the IRS had sent me a code to file. Then after five attempts to e file it still is asking me to correct the exact problem I have already corrected. Why am I paying all this money. That has to be a better program
Date published: 2023-04-15
Rated 5 out of 5 by from Simple to Navigate TurboTax Online is easy to use. It walks you through every step of the way. It has answers to most questions.
Date published: 2023-04-15
Rated 5 out of 5 by from Enjoy using Turbo Tax I enjoy using turbo tax because it’s easy to use and simple.
Date published: 2023-04-15
Rated 2 out of 5 by from FL W-2 issue and identifying fixes for state Frustration with Florida State not having IDs and not a clear description for fixing state ID problems. The pay comes out too soon.
Date published: 2023-04-15
Rated 3 out of 5 by from Not fluid; had to dig to cover Crypto & motorhome More disjointed than it should be. Didn't see all deductions and credits available first time through. Had to know it existed to find it.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was awesome It's not often I leave an On-Line app with a smile on my face. I did with turbotax.... thank-you
Date published: 2023-04-15
Rated 5 out of 5 by from Best TurboTax ever Charles was the best this was the best Turbo Tax experience ever. Totally worth the extra for Assisted package.
Date published: 2023-04-15
Rated 4 out of 5 by from Not as bad as I thought it was going to be I was dreading the thought of tax time but Turbo Tax made the whole process easier than I thought it would be.
Date published: 2023-04-15
Rated 5 out of 5 by from It was great!! I appreciate the ease of doing this myself!!!!!!!!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2306
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turobtax Should Not Exist The fact that I have to spend 2 hours every year doing taxes is absurd. Every year, the IRS should send me the taxes I owe and give me a period of time to refute what is owed or pay my taxes (or get a refund). This is the way taxes are done in every other modern country.
Date published: 2023-04-15
Rated 1 out of 5 by from Frustration Simple things the program forgot to ask me like if the IRS had sent me a code to file. Then after five attempts to e file it still is asking me to correct the exact problem I have already corrected. Why am I paying all this money. That has to be a better program
Date published: 2023-04-15
Rated 5 out of 5 by from Simple to Navigate TurboTax Online is easy to use. It walks you through every step of the way. It has answers to most questions.
Date published: 2023-04-15
Rated 5 out of 5 by from Enjoy using Turbo Tax I enjoy using turbo tax because it’s easy to use and simple.
Date published: 2023-04-15
Rated 2 out of 5 by from FL W-2 issue and identifying fixes for state Frustration with Florida State not having IDs and not a clear description for fixing state ID problems. The pay comes out too soon.
Date published: 2023-04-15
Rated 3 out of 5 by from Not fluid; had to dig to cover Crypto & motorhome More disjointed than it should be. Didn't see all deductions and credits available first time through. Had to know it existed to find it.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was awesome It's not often I leave an On-Line app with a smile on my face. I did with turbotax.... thank-you
Date published: 2023-04-15
Rated 5 out of 5 by from Best TurboTax ever Charles was the best this was the best Turbo Tax experience ever. Totally worth the extra for Assisted package.
Date published: 2023-04-15
Rated 4 out of 5 by from Not as bad as I thought it was going to be I was dreading the thought of tax time but Turbo Tax made the whole process easier than I thought it would be.
Date published: 2023-04-15
Rated 5 out of 5 by from It was great!! I appreciate the ease of doing this myself!!!!!!!!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2306