TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
IntuitIsCriminal from
Turobtax Should Not Exist
The fact that I have to spend 2 hours every year doing taxes is absurd. Every year, the IRS should send me the taxes I owe and give me a period of time to refute what is owed or pay my taxes (or get a refund). This is the way taxes are done in every other modern country.
Date published: 2023-04-15
Rated 1 out of 5 by
Talk Glen from
Frustration
Simple things the program forgot to ask me like if the IRS had sent me a code to file. Then after five attempts to e file it still is asking me to correct the exact problem I have already corrected. Why am I paying all this money. That has to be a better program
Date published: 2023-04-15
Rated 5 out of 5 by
TastyDuois from
Simple to Navigate
TurboTax Online is easy to use. It walks you through every step of the way. It has answers to most questions.
Date published: 2023-04-15
Rated 5 out of 5 by
Nikolay91 from
Enjoy using Turbo Tax
I enjoy using turbo tax because it’s easy to use and simple.
Date published: 2023-04-15
Rated 2 out of 5 by
TJRJ TJRJ3579 from
FL W-2 issue and identifying fixes for state
Frustration with Florida State not having IDs and not a clear description for fixing state ID problems. The pay comes out too soon.
Date published: 2023-04-15
Rated 3 out of 5 by
PI369 from
Not fluid; had to dig to cover Crypto & motorhome
More disjointed than it should be. Didn't see all deductions and credits available first time through. Had to know it existed to find it.
Date published: 2023-04-15
Rated 5 out of 5 by
REM713 from
Turbo Tax was awesome
It's not often I leave an On-Line app with a smile on my face. I did with turbotax.... thank-you
Date published: 2023-04-15
Rated 5 out of 5 by
Leo H from
Best TurboTax ever
Charles was the best this was the best Turbo Tax experience ever. Totally worth the extra for Assisted package.
Date published: 2023-04-15
Rated 4 out of 5 by
AB 2023 from
Not as bad as I thought it was going to be
I was dreading the thought of tax time but Turbo Tax made the whole process easier than I thought it would be.
Date published: 2023-04-15
Rated 5 out of 5 by
OWL1123 from
It was great!!
I appreciate the ease of doing this myself!!!!!!!!
All TurboTax® Offerings Reviews - Page 2306
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
IntuitIsCriminal from
Turobtax Should Not Exist
The fact that I have to spend 2 hours every year doing taxes is absurd. Every year, the IRS should send me the taxes I owe and give me a period of time to refute what is owed or pay my taxes (or get a refund). This is the way taxes are done in every other modern country.
Date published: 2023-04-15
Rated 1 out of 5 by
Talk Glen from
Frustration
Simple things the program forgot to ask me like if the IRS had sent me a code to file. Then after five attempts to e file it still is asking me to correct the exact problem I have already corrected. Why am I paying all this money. That has to be a better program
Date published: 2023-04-15
Rated 5 out of 5 by
TastyDuois from
Simple to Navigate
TurboTax Online is easy to use. It walks you through every step of the way. It has answers to most questions.
Date published: 2023-04-15
Rated 5 out of 5 by
Nikolay91 from
Enjoy using Turbo Tax
I enjoy using turbo tax because it’s easy to use and simple.
Date published: 2023-04-15
Rated 2 out of 5 by
TJRJ TJRJ3579 from
FL W-2 issue and identifying fixes for state
Frustration with Florida State not having IDs and not a clear description for fixing state ID problems. The pay comes out too soon.
Date published: 2023-04-15
Rated 3 out of 5 by
PI369 from
Not fluid; had to dig to cover Crypto & motorhome
More disjointed than it should be. Didn't see all deductions and credits available first time through. Had to know it existed to find it.
Date published: 2023-04-15
Rated 5 out of 5 by
REM713 from
Turbo Tax was awesome
It's not often I leave an On-Line app with a smile on my face. I did with turbotax.... thank-you
Date published: 2023-04-15
Rated 5 out of 5 by
Leo H from
Best TurboTax ever
Charles was the best this was the best Turbo Tax experience ever. Totally worth the extra for Assisted package.
Date published: 2023-04-15
Rated 4 out of 5 by
AB 2023 from
Not as bad as I thought it was going to be
I was dreading the thought of tax time but Turbo Tax made the whole process easier than I thought it would be.
Date published: 2023-04-15
Rated 5 out of 5 by
OWL1123 from
It was great!!
I appreciate the ease of doing this myself!!!!!!!!
All TurboTax® Offerings Reviews - Page 2306
Date published: 2023-04-15