TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is consistent, I don't have to relearn, I like using Turbo Tax and not sharing my info with someone sitting at a desk in Wal Mart. I feel that it is overly expensive and get annoyed at the constant up-sell to spend more money but I get it, your a business. Overall I'll be back next year with my credit card.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome. I have been using Turbo Tax for quite a few years now, and you make it very easy. The longest part is preparing all of the information.
Date published: 2023-04-16
Rated 4 out of 5 by from Not impressed with the price increase abcdefgehahajfhhasjfskdjfa;ksjf;aljf;akfjdlkfj;lkfj
Date published: 2023-04-16
Rated 2 out of 5 by from Okay Turbo Tax, please lobby US Congress to tax filing easier.
Date published: 2023-04-16
Rated 3 out of 5 by from Downloading with photo doesn't work I really liked my expert although I didn't need him much. There is a problem with your uploading data via photo software. I uploaded 3 documents via photo and there were 1 or 2 errors on all 3 uploads. My return was even rejected due to the one I didn't catch. The burner was you said it was my error in entering my data yet I didn't enter it you did.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo tax is so easy to use and is inexpensive I getting more back than I ever have
Date published: 2023-04-16
Rated 4 out of 5 by from TT is awesome Thank you to my live advisor.. Kudos to her. Give her a big check from your corporations
Date published: 2023-04-16
Rated 2 out of 5 by from Still a Pain in the Rear End I sold my home this year. It was unclear how the taxes were computed. I hope TurboTax did it right. I could not duplicate some of the numbers it got. Also, it was not intuitively obvious how to view my actual return...this was very frustrating!!
Date published: 2023-04-16
Rated 5 out of 5 by from Ease of use This is my 8th year using TurboTax. I appreciate the ease of use.
Date published: 2023-04-16
Rated 5 out of 5 by from Old, First time User....again It was very intuitive, the pop-ups that provided help...actually helped. The representatives who assisted were focused, knowledgable, and very helpful, Kimesha is the last person with whom I spoke, Mary was the second, and Jessica was the first. The software was reassuring for someone who wants to get it right, but veeery unsure of doing our own taxes! Wonderful online presence! You have a model that should be replicated!!!!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2305
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is consistent, I don't have to relearn, I like using Turbo Tax and not sharing my info with someone sitting at a desk in Wal Mart. I feel that it is overly expensive and get annoyed at the constant up-sell to spend more money but I get it, your a business. Overall I'll be back next year with my credit card.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome. I have been using Turbo Tax for quite a few years now, and you make it very easy. The longest part is preparing all of the information.
Date published: 2023-04-16
Rated 4 out of 5 by from Not impressed with the price increase abcdefgehahajfhhasjfskdjfa;ksjf;aljf;akfjdlkfj;lkfj
Date published: 2023-04-16
Rated 2 out of 5 by from Okay Turbo Tax, please lobby US Congress to tax filing easier.
Date published: 2023-04-16
Rated 3 out of 5 by from Downloading with photo doesn't work I really liked my expert although I didn't need him much. There is a problem with your uploading data via photo software. I uploaded 3 documents via photo and there were 1 or 2 errors on all 3 uploads. My return was even rejected due to the one I didn't catch. The burner was you said it was my error in entering my data yet I didn't enter it you did.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo tax is so easy to use and is inexpensive I getting more back than I ever have
Date published: 2023-04-16
Rated 4 out of 5 by from TT is awesome Thank you to my live advisor.. Kudos to her. Give her a big check from your corporations
Date published: 2023-04-16
Rated 2 out of 5 by from Still a Pain in the Rear End I sold my home this year. It was unclear how the taxes were computed. I hope TurboTax did it right. I could not duplicate some of the numbers it got. Also, it was not intuitively obvious how to view my actual return...this was very frustrating!!
Date published: 2023-04-16
Rated 5 out of 5 by from Ease of use This is my 8th year using TurboTax. I appreciate the ease of use.
Date published: 2023-04-16
Rated 5 out of 5 by from Old, First time User....again It was very intuitive, the pop-ups that provided help...actually helped. The representatives who assisted were focused, knowledgable, and very helpful, Kimesha is the last person with whom I spoke, Mary was the second, and Jessica was the first. The software was reassuring for someone who wants to get it right, but veeery unsure of doing our own taxes! Wonderful online presence! You have a model that should be replicated!!!!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2305