TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
LonDel from
Turbo Tax is consistent, I don't have to relearn,
I like using Turbo Tax and not sharing my info with someone sitting at a desk in Wal Mart. I feel that it is overly expensive and get annoyed at the constant up-sell to spend more money but I get it, your a business. Overall I'll be back next year with my credit card.
Date published: 2023-04-16
Rated 5 out of 5 by
LARRY 1947 from
Turbo Tax is awesome.
I have been using Turbo Tax for quite a few years now, and you make it very easy. The longest part is preparing all of the information.
Date published: 2023-04-16
Rated 4 out of 5 by
cbcowart from
Not impressed with the price increase
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Date published: 2023-04-16
Rated 2 out of 5 by
Captured TurboTax User from
Okay
Turbo Tax, please lobby US Congress to tax filing easier.
Date published: 2023-04-16
Rated 3 out of 5 by
DonnBV from
Downloading with photo doesn't work
I really liked my expert although I didn't need him much. There is a problem with your uploading data via photo software. I uploaded 3 documents via photo and there were 1 or 2 errors on all 3 uploads. My return was even rejected due to the one I didn't catch. The burner was you said it was my error in entering my data yet I didn't enter it you did.
Date published: 2023-04-16
Rated 5 out of 5 by
Mdeanh from
Turbo tax is so easy to use
Turbo tax is so easy to use and is inexpensive I getting more back than I ever have
Date published: 2023-04-16
Rated 4 out of 5 by
Del Taco from
TT is awesome
Thank you to my live advisor.. Kudos to her. Give her a big check from your corporations
Date published: 2023-04-16
Rated 2 out of 5 by
John7T5 from
Still a Pain in the Rear End
I sold my home this year. It was unclear how the taxes were computed. I hope TurboTax did it right. I could not duplicate some of the numbers it got. Also, it was not intuitively obvious how to view my actual return...this was very frustrating!!
Date published: 2023-04-16
Rated 5 out of 5 by
MERNA M from
Ease of use
This is my 8th year using TurboTax. I appreciate the ease of use.
Date published: 2023-04-16
Rated 5 out of 5 by
SusaJ19z from
Old, First time User....again
It was very intuitive, the pop-ups that provided help...actually helped. The representatives who assisted were focused, knowledgable, and very helpful, Kimesha is the last person with whom I spoke, Mary was the second, and Jessica was the first. The software was reassuring for someone who wants to get it right, but veeery unsure of doing our own taxes! Wonderful online presence! You have a model that should be replicated!!!!
All TurboTax® Offerings Reviews - Page 2305
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
LonDel from
Turbo Tax is consistent, I don't have to relearn,
I like using Turbo Tax and not sharing my info with someone sitting at a desk in Wal Mart. I feel that it is overly expensive and get annoyed at the constant up-sell to spend more money but I get it, your a business. Overall I'll be back next year with my credit card.
Date published: 2023-04-16
Rated 5 out of 5 by
LARRY 1947 from
Turbo Tax is awesome.
I have been using Turbo Tax for quite a few years now, and you make it very easy. The longest part is preparing all of the information.
Date published: 2023-04-16
Rated 4 out of 5 by
cbcowart from
Not impressed with the price increase
abcdefgehahajfhhasjfskdjfa;ksjf;aljf;akfjdlkfj;lkfj
Date published: 2023-04-16
Rated 2 out of 5 by
Captured TurboTax User from
Okay
Turbo Tax, please lobby US Congress to tax filing easier.
Date published: 2023-04-16
Rated 3 out of 5 by
DonnBV from
Downloading with photo doesn't work
I really liked my expert although I didn't need him much. There is a problem with your uploading data via photo software. I uploaded 3 documents via photo and there were 1 or 2 errors on all 3 uploads. My return was even rejected due to the one I didn't catch. The burner was you said it was my error in entering my data yet I didn't enter it you did.
Date published: 2023-04-16
Rated 5 out of 5 by
Mdeanh from
Turbo tax is so easy to use
Turbo tax is so easy to use and is inexpensive I getting more back than I ever have
Date published: 2023-04-16
Rated 4 out of 5 by
Del Taco from
TT is awesome
Thank you to my live advisor.. Kudos to her. Give her a big check from your corporations
Date published: 2023-04-16
Rated 2 out of 5 by
John7T5 from
Still a Pain in the Rear End
I sold my home this year. It was unclear how the taxes were computed. I hope TurboTax did it right. I could not duplicate some of the numbers it got. Also, it was not intuitively obvious how to view my actual return...this was very frustrating!!
Date published: 2023-04-16
Rated 5 out of 5 by
MERNA M from
Ease of use
This is my 8th year using TurboTax. I appreciate the ease of use.
Date published: 2023-04-16
Rated 5 out of 5 by
SusaJ19z from
Old, First time User....again
It was very intuitive, the pop-ups that provided help...actually helped. The representatives who assisted were focused, knowledgable, and very helpful, Kimesha is the last person with whom I spoke, Mary was the second, and Jessica was the first. The software was reassuring for someone who wants to get it right, but veeery unsure of doing our own taxes! Wonderful online presence! You have a model that should be replicated!!!!
All TurboTax® Offerings Reviews - Page 2305
Date published: 2023-04-16