TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax was awesome It's not often I leave an On-Line app with a smile on my face. I did with turbotax.... thank-you
Date published: 2023-04-15
Rated 5 out of 5 by from Best TurboTax ever Charles was the best this was the best Turbo Tax experience ever. Totally worth the extra for Assisted package.
Date published: 2023-04-15
Rated 4 out of 5 by from Not as bad as I thought it was going to be I was dreading the thought of tax time but Turbo Tax made the whole process easier than I thought it would be.
Date published: 2023-04-15
Rated 5 out of 5 by from It was great!! I appreciate the ease of doing this myself!!!!!!!!
Date published: 2023-04-15
Rated 2 out of 5 by from How it ended is a bias All good up to the point you forced me into premium when I have the standard dedication . https://ttlc.intuit.com/community/taxes/discussion/i-do-not-want-premium-service-benefits/00/682313
Date published: 2023-04-15
Rated 2 out of 5 by from Good for simple returns If you want to use the free version it's usually pretty good, but in my experience, if you need to upgrade because you have a more complicated return (like if you have an HSA), the answers TurboTax representatives might give may or may not be correct; they only guarantee correct answers if you purchase the Premium package, which usually costs more than $100.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax got me a refund Easy to use and user friendly. I recommend TurboTax to anyone who wants to save money.
Date published: 2023-04-15
Rated 3 out of 5 by from meh Better than the last few years. Not as many hidden optional fees. Don't you guys feel a little slimy as you try to trick people into paying more than they need?
Date published: 2023-04-15
Rated 5 out of 5 by from Good company Made it very easy, just be careful of the buttons and selections you make.
Date published: 2023-04-15
Rated 5 out of 5 by from easy and simple thanks for walking me through each step. was easy and simple to follow
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was awesome It's not often I leave an On-Line app with a smile on my face. I did with turbotax.... thank-you
Date published: 2023-04-15
Rated 5 out of 5 by from Best TurboTax ever Charles was the best this was the best Turbo Tax experience ever. Totally worth the extra for Assisted package.
Date published: 2023-04-15
Rated 4 out of 5 by from Not as bad as I thought it was going to be I was dreading the thought of tax time but Turbo Tax made the whole process easier than I thought it would be.
Date published: 2023-04-15
Rated 5 out of 5 by from It was great!! I appreciate the ease of doing this myself!!!!!!!!
Date published: 2023-04-15
Rated 2 out of 5 by from How it ended is a bias All good up to the point you forced me into premium when I have the standard dedication . https://ttlc.intuit.com/community/taxes/discussion/i-do-not-want-premium-service-benefits/00/682313
Date published: 2023-04-15
Rated 2 out of 5 by from Good for simple returns If you want to use the free version it's usually pretty good, but in my experience, if you need to upgrade because you have a more complicated return (like if you have an HSA), the answers TurboTax representatives might give may or may not be correct; they only guarantee correct answers if you purchase the Premium package, which usually costs more than $100.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax got me a refund Easy to use and user friendly. I recommend TurboTax to anyone who wants to save money.
Date published: 2023-04-15
Rated 3 out of 5 by from meh Better than the last few years. Not as many hidden optional fees. Don't you guys feel a little slimy as you try to trick people into paying more than they need?
Date published: 2023-04-15
Rated 5 out of 5 by from Good company Made it very easy, just be careful of the buttons and selections you make.
Date published: 2023-04-15
Rated 5 out of 5 by from easy and simple thanks for walking me through each step. was easy and simple to follow
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2303