TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Thanks Turbo Tax Have used Turbo Tax since the program has been available and have been able to complete my taxes myself. Over the years my financial situation has changed and these changes have have never caused a problem when filling out my taxes. I thank Turbo Tax for bringing me the power to complete my own taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to follow Turbo tax is easy to use and provides answers to questons you may have either by search or live.
Date published: 2023-04-16
Rated 5 out of 5 by from i am glad I got helped because I flied last minute i worked with their expert to help me file successfully. Her name is Hannah, she was very patient and very knowledgeable.
Date published: 2023-04-16
Rated 5 out of 5 by from love it no words can describe I dont like to talk or type the experience was nice
Date published: 2023-04-16
Rated 1 out of 5 by from Selling too much at once Too many ads. I get walls that talk about charging for self employment or whatever, but if they're unnecessary to include then why? People who want the extra security would take a different route. Plus, this is supposed to be secure to begin with, so why add a $69 upcharge for "extra security." The "5 days faster" thing is a joke too, that has no basis in fact and gets you to plug in sensitive information to another outlet. I've had a decent time in the past with this service, but this round was particularly too much nonsense.
Date published: 2023-04-16
Rated 5 out of 5 by from They help me every year prepare my taxes. Great experience with turbo tax. I recommend to family and friends
Date published: 2023-04-16
Rated 5 out of 5 by from Making Doing My Taxes Bearable Appreciate that this process becomes easier each year, and allows me to spend less time being anxious about doing my taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Used it again this year I know nothing about taxes. Turbos tax does all the work.
Date published: 2023-04-16
Rated 4 out of 5 by from Great Tax Prep I really love that they make doing your own taxes easy. I used to stress a lot over this kind of task, but the software really helps make it feel like I'm doing it right, and I am not forgetting anything.
Date published: 2023-04-16
Rated 2 out of 5 by from Link was an epic fail!! I was sent a link to get free Turbo Tax for a 100% disabled US Veteran and it did not work. I took a lot of time to log in under the link, redo every category and it still charged me. Sooooo frustrating!!!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2292
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks Turbo Tax Have used Turbo Tax since the program has been available and have been able to complete my taxes myself. Over the years my financial situation has changed and these changes have have never caused a problem when filling out my taxes. I thank Turbo Tax for bringing me the power to complete my own taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to follow Turbo tax is easy to use and provides answers to questons you may have either by search or live.
Date published: 2023-04-16
Rated 5 out of 5 by from i am glad I got helped because I flied last minute i worked with their expert to help me file successfully. Her name is Hannah, she was very patient and very knowledgeable.
Date published: 2023-04-16
Rated 5 out of 5 by from love it no words can describe I dont like to talk or type the experience was nice
Date published: 2023-04-16
Rated 1 out of 5 by from Selling too much at once Too many ads. I get walls that talk about charging for self employment or whatever, but if they're unnecessary to include then why? People who want the extra security would take a different route. Plus, this is supposed to be secure to begin with, so why add a $69 upcharge for "extra security." The "5 days faster" thing is a joke too, that has no basis in fact and gets you to plug in sensitive information to another outlet. I've had a decent time in the past with this service, but this round was particularly too much nonsense.
Date published: 2023-04-16
Rated 5 out of 5 by from They help me every year prepare my taxes. Great experience with turbo tax. I recommend to family and friends
Date published: 2023-04-16
Rated 5 out of 5 by from Making Doing My Taxes Bearable Appreciate that this process becomes easier each year, and allows me to spend less time being anxious about doing my taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Used it again this year I know nothing about taxes. Turbos tax does all the work.
Date published: 2023-04-16
Rated 4 out of 5 by from Great Tax Prep I really love that they make doing your own taxes easy. I used to stress a lot over this kind of task, but the software really helps make it feel like I'm doing it right, and I am not forgetting anything.
Date published: 2023-04-16
Rated 2 out of 5 by from Link was an epic fail!! I was sent a link to get free Turbo Tax for a 100% disabled US Veteran and it did not work. I took a lot of time to log in under the link, redo every category and it still charged me. Sooooo frustrating!!!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2292