TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
John7T5 from
Still a Pain in the Rear End
I sold my home this year. It was unclear how the taxes were computed. I hope TurboTax did it right. I could not duplicate some of the numbers it got. Also, it was not intuitively obvious how to view my actual return...this was very frustrating!!
Date published: 2023-04-16
Rated 5 out of 5 by
MERNA M from
Ease of use
This is my 8th year using TurboTax. I appreciate the ease of use.
Date published: 2023-04-16
Rated 5 out of 5 by
SusaJ19z from
Old, First time User....again
It was very intuitive, the pop-ups that provided help...actually helped. The representatives who assisted were focused, knowledgable, and very helpful, Kimesha is the last person with whom I spoke, Mary was the second, and Jessica was the first. The software was reassuring for someone who wants to get it right, but veeery unsure of doing our own taxes! Wonderful online presence! You have a model that should be replicated!!!!
Date published: 2023-04-16
Rated 4 out of 5 by
TimRchd from
Very good overall
Easy to use, gets better every year, no haggling questions or product advertisements
Date published: 2023-04-16
Rated 4 out of 5 by
Rossmon1 from
Turbo tax Works and makes doing it Fairly Easy!
I’ve been using it for years and it saves me a lot of money over hiring an accountant. Charging anything extra for the file is a rip however and they lost a star for that!
Date published: 2023-04-16
Rated 5 out of 5 by
jettlee from
Great!
very easy to use, prompt awesome, easy log in, will use again next year!
Date published: 2023-04-16
Rated 5 out of 5 by
JJM8 from
TurboTax is great!
I am happy to use TurboTax. It is easy to use and offers resources to get the best refund.
Date published: 2023-04-16
Rated 3 out of 5 by
Maryann F from
Issue
I have a Sam's member ship and was unable to use it due to upgrade. I hope I can return what I purchased and now I had to pay on prices because I could not update my soft ware. very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by
Tony92067 from
Race Mode Rocks - Thank you TurboTax
Intuit's TurboTax experience gets better and better every year - so cool.
Date published: 2023-04-16
Rated 5 out of 5 by
sgray92 from
so very easy to use i hope to use it next year
super easy to use im going to be using for my personal and bus taxed
All TurboTax® Offerings Reviews - Page 2286
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
John7T5 from
Still a Pain in the Rear End
I sold my home this year. It was unclear how the taxes were computed. I hope TurboTax did it right. I could not duplicate some of the numbers it got. Also, it was not intuitively obvious how to view my actual return...this was very frustrating!!
Date published: 2023-04-16
Rated 5 out of 5 by
MERNA M from
Ease of use
This is my 8th year using TurboTax. I appreciate the ease of use.
Date published: 2023-04-16
Rated 5 out of 5 by
SusaJ19z from
Old, First time User....again
It was very intuitive, the pop-ups that provided help...actually helped. The representatives who assisted were focused, knowledgable, and very helpful, Kimesha is the last person with whom I spoke, Mary was the second, and Jessica was the first. The software was reassuring for someone who wants to get it right, but veeery unsure of doing our own taxes! Wonderful online presence! You have a model that should be replicated!!!!
Date published: 2023-04-16
Rated 4 out of 5 by
TimRchd from
Very good overall
Easy to use, gets better every year, no haggling questions or product advertisements
Date published: 2023-04-16
Rated 4 out of 5 by
Rossmon1 from
Turbo tax Works and makes doing it Fairly Easy!
I’ve been using it for years and it saves me a lot of money over hiring an accountant. Charging anything extra for the file is a rip however and they lost a star for that!
Date published: 2023-04-16
Rated 5 out of 5 by
jettlee from
Great!
very easy to use, prompt awesome, easy log in, will use again next year!
Date published: 2023-04-16
Rated 5 out of 5 by
JJM8 from
TurboTax is great!
I am happy to use TurboTax. It is easy to use and offers resources to get the best refund.
Date published: 2023-04-16
Rated 3 out of 5 by
Maryann F from
Issue
I have a Sam's member ship and was unable to use it due to upgrade. I hope I can return what I purchased and now I had to pay on prices because I could not update my soft ware. very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by
Tony92067 from
Race Mode Rocks - Thank you TurboTax
Intuit's TurboTax experience gets better and better every year - so cool.
Date published: 2023-04-16
Rated 5 out of 5 by
sgray92 from
so very easy to use i hope to use it next year
super easy to use im going to be using for my personal and bus taxed
All TurboTax® Offerings Reviews - Page 2286
Date published: 2023-04-16