TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
charlieohare from
love it
no words can describe I dont like to talk or type the experience was nice
Date published: 2023-04-16
Rated 1 out of 5 by
Ari090 from
Selling too much at once
Too many ads. I get walls that talk about charging for self employment or whatever, but if they're unnecessary to include then why? People who want the extra security would take a different route. Plus, this is supposed to be secure to begin with, so why add a $69 upcharge for "extra security." The "5 days faster" thing is a joke too, that has no basis in fact and gets you to plug in sensitive information to another outlet. I've had a decent time in the past with this service, but this round was particularly too much nonsense.
Date published: 2023-04-16
Rated 5 out of 5 by
lorala from
They help me every year prepare my taxes.
Great experience with turbo tax. I recommend to family and friends
Date published: 2023-04-16
Rated 5 out of 5 by
Zizz5 from
Making Doing My Taxes Bearable
Appreciate that this process becomes easier each year, and allows me to spend less time being anxious about doing my taxes.
Date published: 2023-04-16
Rated 5 out of 5 by
fryeboys3 from
Used it again this year
I know nothing about taxes. Turbos tax does all the work.
Date published: 2023-04-16
Rated 4 out of 5 by
Sarah041523 from
Great Tax Prep
I really love that they make doing your own taxes easy. I used to stress a lot over this kind of task, but the software really helps make it feel like I'm doing it right, and I am not forgetting anything.
Date published: 2023-04-16
Rated 2 out of 5 by
Sherrrytaxes from
Link was an epic fail!!
I was sent a link to get free Turbo Tax for a 100% disabled US Veteran and it did not work. I took a lot of time to log in under the link, redo every category and it still charged me. Sooooo frustrating!!!
Date published: 2023-04-16
Rated 5 out of 5 by
Annadeneen from
2023 Taxes
The format was easy to use and understand. I will gladly use it again next year!
Date published: 2023-04-16
Rated 5 out of 5 by
Romester1 from
turbo tax is a staple in my home
I have used Turbo Tax for the last 30 years and have always trusted this product. It really does ease my mind everytime I purchase it knowing that my taxes are going to go smooth. I tried going to H&R block in the beginning and they had me owing. My brother-in-law had me try his T.T. cd and I ended up with a big return. I told H&R block to refund my 350 dollars. They tried to convince me to let them redo my taxes and see where they went wrong. I respectfully declined and told them I will never use them. It was in the waiting room with about eight customers. I suggested to them to go and buy T.T. on my way out the door. It's been smooth ever since. Thank you so much for all the help you guys provide every year. Truly a wonderful product I have recommended to everyone.
Date published: 2023-04-16
Rated 4 out of 5 by
JSmith99 from
Smooth Exp
TurboTax guides you smoothly through the process of doing taxes
All TurboTax® Offerings Reviews - Page 2284
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
charlieohare from
love it
no words can describe I dont like to talk or type the experience was nice
Date published: 2023-04-16
Rated 1 out of 5 by
Ari090 from
Selling too much at once
Too many ads. I get walls that talk about charging for self employment or whatever, but if they're unnecessary to include then why? People who want the extra security would take a different route. Plus, this is supposed to be secure to begin with, so why add a $69 upcharge for "extra security." The "5 days faster" thing is a joke too, that has no basis in fact and gets you to plug in sensitive information to another outlet. I've had a decent time in the past with this service, but this round was particularly too much nonsense.
Date published: 2023-04-16
Rated 5 out of 5 by
lorala from
They help me every year prepare my taxes.
Great experience with turbo tax. I recommend to family and friends
Date published: 2023-04-16
Rated 5 out of 5 by
Zizz5 from
Making Doing My Taxes Bearable
Appreciate that this process becomes easier each year, and allows me to spend less time being anxious about doing my taxes.
Date published: 2023-04-16
Rated 5 out of 5 by
fryeboys3 from
Used it again this year
I know nothing about taxes. Turbos tax does all the work.
Date published: 2023-04-16
Rated 4 out of 5 by
Sarah041523 from
Great Tax Prep
I really love that they make doing your own taxes easy. I used to stress a lot over this kind of task, but the software really helps make it feel like I'm doing it right, and I am not forgetting anything.
Date published: 2023-04-16
Rated 2 out of 5 by
Sherrrytaxes from
Link was an epic fail!!
I was sent a link to get free Turbo Tax for a 100% disabled US Veteran and it did not work. I took a lot of time to log in under the link, redo every category and it still charged me. Sooooo frustrating!!!
Date published: 2023-04-16
Rated 5 out of 5 by
Annadeneen from
2023 Taxes
The format was easy to use and understand. I will gladly use it again next year!
Date published: 2023-04-16
Rated 5 out of 5 by
Romester1 from
turbo tax is a staple in my home
I have used Turbo Tax for the last 30 years and have always trusted this product. It really does ease my mind everytime I purchase it knowing that my taxes are going to go smooth. I tried going to H&R block in the beginning and they had me owing. My brother-in-law had me try his T.T. cd and I ended up with a big return. I told H&R block to refund my 350 dollars. They tried to convince me to let them redo my taxes and see where they went wrong. I respectfully declined and told them I will never use them. It was in the waiting room with about eight customers. I suggested to them to go and buy T.T. on my way out the door. It's been smooth ever since. Thank you so much for all the help you guys provide every year. Truly a wonderful product I have recommended to everyone.
Date published: 2023-04-16
Rated 4 out of 5 by
JSmith99 from
Smooth Exp
TurboTax guides you smoothly through the process of doing taxes
All TurboTax® Offerings Reviews - Page 2284
Date published: 2023-04-16