TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TT is wonderful So easy to use. Sure beats pay big bucks to a CPA!
Date published: 2023-04-15
Rated 5 out of 5 by from VERY EASY TO USE. THE WEBSITE VERY USER FRIENDLY AND EASY TO FILL OUT FORMS.
Date published: 2023-04-15
Rated 1 out of 5 by from Feel like I was tricked There is a free version and a deluxe but when you start with tell you there is a few option available. It is stressful enough doing taxes and now I just wasted over $100 for no benefits. I called and while everyone was very nice they both told me there was no reversing this. I find that hard to believe that once you charge my card but I have not filed there is no turning back. Seems like a flaw! Taxes are done but I am very unhappy with the entire process.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is excellent I normally stress out over taxes. No stress this year!
Date published: 2023-04-15
Rated 1 out of 5 by from Not happy The new program is nothing like the past. I’ve been a user for 15 years and this year I had major issues, my return was rejected. If it wasn’t for your representative in Texas (Jeff) helping me thru the correction I would have lost my mind. He is the only reason I might use you in 2024
Date published: 2023-04-15
Rated 4 out of 5 by from I liked it as well as can be expected I like it. I think it's better than Tax Act. Taxes are hard for a small business owner who has no training in tax preparation. It was better than expected...I guess.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Easy to use, takes very little time to complete and submit.
Date published: 2023-04-15
Rated 4 out of 5 by from LIKE THE SOFTWARE - HATE THE CONSTANT UP-SELLING Very good product to do my tax returns, but the constant pop ups trying to upsell me are very irritating. I almost stopped my return in the middle to try a different program, but figured it would be just as bad.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast and efficient! Fast! Expensive, but worth it! Thanks! 20 characters?? Jeesh!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax is great. I had a few hickups this year with some of the forms, IRS forms are changing costantly, but I called in for help and they walked me through my problems & got them solved.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TT is wonderful So easy to use. Sure beats pay big bucks to a CPA!
Date published: 2023-04-15
Rated 5 out of 5 by from VERY EASY TO USE. THE WEBSITE VERY USER FRIENDLY AND EASY TO FILL OUT FORMS.
Date published: 2023-04-15
Rated 1 out of 5 by from Feel like I was tricked There is a free version and a deluxe but when you start with tell you there is a few option available. It is stressful enough doing taxes and now I just wasted over $100 for no benefits. I called and while everyone was very nice they both told me there was no reversing this. I find that hard to believe that once you charge my card but I have not filed there is no turning back. Seems like a flaw! Taxes are done but I am very unhappy with the entire process.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is excellent I normally stress out over taxes. No stress this year!
Date published: 2023-04-15
Rated 1 out of 5 by from Not happy The new program is nothing like the past. I’ve been a user for 15 years and this year I had major issues, my return was rejected. If it wasn’t for your representative in Texas (Jeff) helping me thru the correction I would have lost my mind. He is the only reason I might use you in 2024
Date published: 2023-04-15
Rated 4 out of 5 by from I liked it as well as can be expected I like it. I think it's better than Tax Act. Taxes are hard for a small business owner who has no training in tax preparation. It was better than expected...I guess.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Easy to use, takes very little time to complete and submit.
Date published: 2023-04-15
Rated 4 out of 5 by from LIKE THE SOFTWARE - HATE THE CONSTANT UP-SELLING Very good product to do my tax returns, but the constant pop ups trying to upsell me are very irritating. I almost stopped my return in the middle to try a different program, but figured it would be just as bad.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast and efficient! Fast! Expensive, but worth it! Thanks! 20 characters?? Jeesh!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax is great. I had a few hickups this year with some of the forms, IRS forms are changing costantly, but I called in for help and they walked me through my problems & got them solved.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2281