TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Fillwa from
TT is wonderful
So easy to use. Sure beats pay big bucks to a CPA!
Date published: 2023-04-15
Rated 5 out of 5 by
JOHN G from
VERY EASY TO USE.
THE WEBSITE VERY USER FRIENDLY AND EASY TO FILL OUT FORMS.
Date published: 2023-04-15
Rated 1 out of 5 by
UnsatisfiedJ from
Feel like I was tricked
There is a free version and a deluxe but when you start with tell you there is a few option available. It is stressful enough doing taxes and now I just wasted over $100 for no benefits. I called and while everyone was very nice they both told me there was no reversing this. I find that hard to believe that once you charge my card but I have not filed there is no turning back. Seems like a flaw! Taxes are done but I am very unhappy with the entire process.
Date published: 2023-04-15
Rated 5 out of 5 by
Fred JW from
Turbo Tax is excellent
I normally stress out over taxes. No stress this year!
Date published: 2023-04-15
Rated 1 out of 5 by
Paulfsc62 from
Not happy
The new program is nothing like the past. I’ve been a user for 15 years and this year I had major issues, my return was rejected. If it wasn’t for your representative in Texas (Jeff) helping me thru the correction I would have lost my mind. He is the only reason I might use you in 2024
Date published: 2023-04-15
Rated 4 out of 5 by
Paulteachercounselorsinge from
I liked it as well as can be expected
I like it. I think it's better than Tax Act. Taxes are hard for a small business owner who has no training in tax preparation. It was better than expected...I guess.
Date published: 2023-04-15
Rated 5 out of 5 by
jlashier from
Easy to use
Easy to use, takes very little time to complete and submit.
Date published: 2023-04-15
Rated 4 out of 5 by
Noia from
LIKE THE SOFTWARE - HATE THE CONSTANT UP-SELLING
Very good product to do my tax returns, but the constant pop ups trying to upsell me are very irritating. I almost stopped my return in the middle to try a different program, but figured it would be just as bad.
Date published: 2023-04-15
Rated 5 out of 5 by
Star2223 from
Fast and efficient!
Fast! Expensive, but worth it! Thanks! 20 characters?? Jeesh!
Date published: 2023-04-15
Rated 5 out of 5 by
Chuck Clark from
Turbotax is great.
I had a few hickups this year with some of the forms, IRS forms are changing costantly, but I called in for help and they walked me through my problems & got them solved.
All TurboTax® Offerings Reviews - Page 2281
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Fillwa from
TT is wonderful
So easy to use. Sure beats pay big bucks to a CPA!
Date published: 2023-04-15
Rated 5 out of 5 by
JOHN G from
VERY EASY TO USE.
THE WEBSITE VERY USER FRIENDLY AND EASY TO FILL OUT FORMS.
Date published: 2023-04-15
Rated 1 out of 5 by
UnsatisfiedJ from
Feel like I was tricked
There is a free version and a deluxe but when you start with tell you there is a few option available. It is stressful enough doing taxes and now I just wasted over $100 for no benefits. I called and while everyone was very nice they both told me there was no reversing this. I find that hard to believe that once you charge my card but I have not filed there is no turning back. Seems like a flaw! Taxes are done but I am very unhappy with the entire process.
Date published: 2023-04-15
Rated 5 out of 5 by
Fred JW from
Turbo Tax is excellent
I normally stress out over taxes. No stress this year!
Date published: 2023-04-15
Rated 1 out of 5 by
Paulfsc62 from
Not happy
The new program is nothing like the past. I’ve been a user for 15 years and this year I had major issues, my return was rejected. If it wasn’t for your representative in Texas (Jeff) helping me thru the correction I would have lost my mind. He is the only reason I might use you in 2024
Date published: 2023-04-15
Rated 4 out of 5 by
Paulteachercounselorsinge from
I liked it as well as can be expected
I like it. I think it's better than Tax Act. Taxes are hard for a small business owner who has no training in tax preparation. It was better than expected...I guess.
Date published: 2023-04-15
Rated 5 out of 5 by
jlashier from
Easy to use
Easy to use, takes very little time to complete and submit.
Date published: 2023-04-15
Rated 4 out of 5 by
Noia from
LIKE THE SOFTWARE - HATE THE CONSTANT UP-SELLING
Very good product to do my tax returns, but the constant pop ups trying to upsell me are very irritating. I almost stopped my return in the middle to try a different program, but figured it would be just as bad.
Date published: 2023-04-15
Rated 5 out of 5 by
Star2223 from
Fast and efficient!
Fast! Expensive, but worth it! Thanks! 20 characters?? Jeesh!
Date published: 2023-04-15
Rated 5 out of 5 by
Chuck Clark from
Turbotax is great.
I had a few hickups this year with some of the forms, IRS forms are changing costantly, but I called in for help and they walked me through my problems & got them solved.
All TurboTax® Offerings Reviews - Page 2281
Date published: 2023-04-15