TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fairly easy to use Took my 5 hours this year the flow of filling out all the items was not intuitive for me. 1099s were able to be imported but then I had to answer questions that weren't on the forms so did best I could. I don't like not being able to see the actual form until the end . BUT IT ALL WORKED
Date published: 2023-04-16
Rated 5 out of 5 by from Simply Awesome TurboTax is great in simplifying complex things and at the same time fast in getting things done
Date published: 2023-04-16
Rated 1 out of 5 by from Many Bugs with Stock Features I encountered many bugs with the stock features offered with Premier. Imports were severely incorrect. Beyond that the tooling for RSUs had many software bugs; I had to double check the math on the final outputted forms often and eventually just could not use the RSU tooling and had to start over for one portion of stock income. Extremely disappointed.
Date published: 2023-04-16
Rated 5 out of 5 by from Trusted for almost 20 years Automatically loads information from previous year. accurate. clear answers to questions.
Date published: 2023-04-16
Rated 5 out of 5 by from great way to do your own taxes I love how TT keeps track of pertinent data such as family details and loss carver.
Date published: 2023-04-16
Rated 5 out of 5 by from every year it easy Thanks for making tax easy filing year after year .
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy to follow. My expert, Danut, was very efficient, kind, patient, helpful and knowledgeable.
Date published: 2023-04-16
Rated 5 out of 5 by from Another Solid Year 1099 and Dividend help was easy and understandable.
Date published: 2023-04-16
Rated 5 out of 5 by from easy Awesome. Easy to understand. Tax information was easy to understand. Did not need an agent.
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful step-by-step! Helped me with different kinds of deductions, some I’d forgotten about, some I didn’t know about.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2279
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fairly easy to use Took my 5 hours this year the flow of filling out all the items was not intuitive for me. 1099s were able to be imported but then I had to answer questions that weren't on the forms so did best I could. I don't like not being able to see the actual form until the end . BUT IT ALL WORKED
Date published: 2023-04-16
Rated 5 out of 5 by from Simply Awesome TurboTax is great in simplifying complex things and at the same time fast in getting things done
Date published: 2023-04-16
Rated 1 out of 5 by from Many Bugs with Stock Features I encountered many bugs with the stock features offered with Premier. Imports were severely incorrect. Beyond that the tooling for RSUs had many software bugs; I had to double check the math on the final outputted forms often and eventually just could not use the RSU tooling and had to start over for one portion of stock income. Extremely disappointed.
Date published: 2023-04-16
Rated 5 out of 5 by from Trusted for almost 20 years Automatically loads information from previous year. accurate. clear answers to questions.
Date published: 2023-04-16
Rated 5 out of 5 by from great way to do your own taxes I love how TT keeps track of pertinent data such as family details and loss carver.
Date published: 2023-04-16
Rated 5 out of 5 by from every year it easy Thanks for making tax easy filing year after year .
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy to follow. My expert, Danut, was very efficient, kind, patient, helpful and knowledgeable.
Date published: 2023-04-16
Rated 5 out of 5 by from Another Solid Year 1099 and Dividend help was easy and understandable.
Date published: 2023-04-16
Rated 5 out of 5 by from easy Awesome. Easy to understand. Tax information was easy to understand. Did not need an agent.
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful step-by-step! Helped me with different kinds of deductions, some I’d forgotten about, some I didn’t know about.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2279