TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from SO QUICK AND SIMPLE TO USE Second year using TurboTax. Incredibly easy to navigate. Simple to use. Can’t believe how quick i get my taxes done. Cheaper than hiring a tax preparer
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax!! Turbo tax is very easy to use to file our taxes. We've been using it for many years.
Date published: 2023-04-16
Rated 5 out of 5 by from Quick and Easy! Turbo Tax walked me through everything including business expenses. It imported all of my info from last year. I was done in 20 minutes! It used to take me hours!
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax scammed me into Premium I didn't need. Because I clicked on a link in TurboTax email, I was locked into using expensive Premium that I didn't need. You should not be tricked by tax software. Once I'd done the work, I had to pay a lot.
Date published: 2023-04-16
Rated 2 out of 5 by from Worst year ever for turbo tax Spent hours trying to get rid of a requirement to enter foreign address. I am not using a foreign mailing address. Can't efile, turbo tax blew up trying to change to print return option. Then hit me with all these misc screens. hope I can get back to the print option.
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and Efficient This was easy to do. Anything I had a question about I could just click a link and it would be thoroughly explained.
Date published: 2023-04-16
Rated 5 out of 5 by from Won't do my taxes any other way. I work at a regular job, and my wife has her own business cleaning houses. Using TT Home and Small Business makes doing our taxes simple and fast.
Date published: 2023-04-16
Rated 5 out of 5 by from excellent I recommend turbo tax, it is very easy to use and it is fast.
Date published: 2023-04-16
Rated 2 out of 5 by from No words My return was not free. When it was supposed to be free. I don’t understand that whole scenario
Date published: 2023-04-16
Rated 1 out of 5 by from Only use TurboTax for simple returns For the second year in a row my e-filing was rejected by the Federal Government and my state. Last year's return (2021) prompted a letter from the IRS in which they recalculated my return and determined that I owed additional money. Efforts to contact TurboTax to understand the discrepancy were entirely futile. I decided to try TurboTax one more time this year, but am not optimistic that things will go more smoothly, particularly since my e-filing effort was once again rejected. I would recommend TurboTax only for the most basic of returns.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2275
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO QUICK AND SIMPLE TO USE Second year using TurboTax. Incredibly easy to navigate. Simple to use. Can’t believe how quick i get my taxes done. Cheaper than hiring a tax preparer
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax!! Turbo tax is very easy to use to file our taxes. We've been using it for many years.
Date published: 2023-04-16
Rated 5 out of 5 by from Quick and Easy! Turbo Tax walked me through everything including business expenses. It imported all of my info from last year. I was done in 20 minutes! It used to take me hours!
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax scammed me into Premium I didn't need. Because I clicked on a link in TurboTax email, I was locked into using expensive Premium that I didn't need. You should not be tricked by tax software. Once I'd done the work, I had to pay a lot.
Date published: 2023-04-16
Rated 2 out of 5 by from Worst year ever for turbo tax Spent hours trying to get rid of a requirement to enter foreign address. I am not using a foreign mailing address. Can't efile, turbo tax blew up trying to change to print return option. Then hit me with all these misc screens. hope I can get back to the print option.
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and Efficient This was easy to do. Anything I had a question about I could just click a link and it would be thoroughly explained.
Date published: 2023-04-16
Rated 5 out of 5 by from Won't do my taxes any other way. I work at a regular job, and my wife has her own business cleaning houses. Using TT Home and Small Business makes doing our taxes simple and fast.
Date published: 2023-04-16
Rated 5 out of 5 by from excellent I recommend turbo tax, it is very easy to use and it is fast.
Date published: 2023-04-16
Rated 2 out of 5 by from No words My return was not free. When it was supposed to be free. I don’t understand that whole scenario
Date published: 2023-04-16
Rated 1 out of 5 by from Only use TurboTax for simple returns For the second year in a row my e-filing was rejected by the Federal Government and my state. Last year's return (2021) prompted a letter from the IRS in which they recalculated my return and determined that I owed additional money. Efforts to contact TurboTax to understand the discrepancy were entirely futile. I decided to try TurboTax one more time this year, but am not optimistic that things will go more smoothly, particularly since my e-filing effort was once again rejected. I would recommend TurboTax only for the most basic of returns.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2275