TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Great, but expensive for simple returns. I have a simple return -- one income, corporate employee, no kids, and live overseas so I don't owe taxes because of the foreign earned income exclusion. I love the simplicity of TurboTax which is the main point that keeps me coming back year after year. However, in three years, the "product" I use has gone from $0 to $60 and I still have to mail my returns -- that's a stark difference in price for the same functionality. I think it would be great if there was a product that was in the $20ish price range for situations like mine that may be unique, but simple.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax was great, it helped me complete my taxes quickly
Date published: 2023-04-16
Rated 2 out of 5 by from Undue Forced TurboTax Premium Purchase I am a current student who does occasional low-dollar pocket trading. I made no money at all last year on stock trading, moving around only a few hundred dollars with little to no profit. This is not a level of stock trading that should require such an extreme purchase from TurboTax. Yet, simply because I had traded, it was required of me to spend $129.00 on Turbotax premium to handle some form. User friendliness was great as always, but getting stuck with a 100+ dollar mandatory purchase is absurd for the average pocket trader.
Date published: 2023-04-16
Rated 5 out of 5 by from Makes Tax Time Easy This is my 8th year using TurboTax to file my tax return. The ability to have live chats with professionals gives me the confidence that it is done right.
Date published: 2023-04-16
Rated 5 out of 5 by from Great alternative to filing your taxes and quick. Super quick and efficient alternative to getting your taxes done.
Date published: 2023-04-16
Rated 5 out of 5 by from Convenience of Turbo Tax makes it all worthwhile Have used Turbo Tax for almost ten years and the ease of use and convenience makes it worth the money.
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing! great enhancements! very easy to use and i noticed a lot of new and useful features.
Date published: 2023-04-16
Rated 5 out of 5 by from Super easy to complete I like how easy it is to follow along what needs to be entered. I love the graphics!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is awesome Love, TurboTax it’s a great service, and I would 100% recommend it to my friends and family
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is fantastic Turbo tax was user friendly and very accommodating to the user. Thanks turbo tax!!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2274
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Great, but expensive for simple returns. I have a simple return -- one income, corporate employee, no kids, and live overseas so I don't owe taxes because of the foreign earned income exclusion. I love the simplicity of TurboTax which is the main point that keeps me coming back year after year. However, in three years, the "product" I use has gone from $0 to $60 and I still have to mail my returns -- that's a stark difference in price for the same functionality. I think it would be great if there was a product that was in the $20ish price range for situations like mine that may be unique, but simple.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax was great, it helped me complete my taxes quickly
Date published: 2023-04-16
Rated 2 out of 5 by from Undue Forced TurboTax Premium Purchase I am a current student who does occasional low-dollar pocket trading. I made no money at all last year on stock trading, moving around only a few hundred dollars with little to no profit. This is not a level of stock trading that should require such an extreme purchase from TurboTax. Yet, simply because I had traded, it was required of me to spend $129.00 on Turbotax premium to handle some form. User friendliness was great as always, but getting stuck with a 100+ dollar mandatory purchase is absurd for the average pocket trader.
Date published: 2023-04-16
Rated 5 out of 5 by from Makes Tax Time Easy This is my 8th year using TurboTax to file my tax return. The ability to have live chats with professionals gives me the confidence that it is done right.
Date published: 2023-04-16
Rated 5 out of 5 by from Great alternative to filing your taxes and quick. Super quick and efficient alternative to getting your taxes done.
Date published: 2023-04-16
Rated 5 out of 5 by from Convenience of Turbo Tax makes it all worthwhile Have used Turbo Tax for almost ten years and the ease of use and convenience makes it worth the money.
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing! great enhancements! very easy to use and i noticed a lot of new and useful features.
Date published: 2023-04-16
Rated 5 out of 5 by from Super easy to complete I like how easy it is to follow along what needs to be entered. I love the graphics!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is awesome Love, TurboTax it’s a great service, and I would 100% recommend it to my friends and family
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is fantastic Turbo tax was user friendly and very accommodating to the user. Thanks turbo tax!!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2274