TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from GET MORE ON YOUR RETURN I HAVE BEEN USING TURBOTAX FOR YEARS AND IT'S BEEN A BLAST FOR EASY, CONVIENCE AND TRANSPARENCY
Date published: 2023-04-16
Rated 1 out of 5 by from ABSURD Had to do everything 2x, was not clear what, when, anh for I was being charged. super greasy, super scammy, convoluted like the IRS 100%
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Turbo Tax was easy and clear to file.Thank you once again for making filing my taxes smooth and easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome It took me less than 25 minutes to completely file and I got the biggest return I have ever gotten. I am a turbo tax user for life.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Company I've been using TubroTax for 8 years and it has made my life so easy I don't know hat I would do with out it. Every year the system is updated with even better features which makes my experience even better.
Date published: 2023-04-16
Rated 5 out of 5 by from The Best It's so easy to do my own taxes and now I'm starting to show my daughter just how easy it is. Been doing my own taxes with TurboTax since 2020.
Date published: 2023-04-16
Rated 2 out of 5 by from It used to be better I don't like that it won't let me navigate on my own. I know what I need to enter. I don't need to go through all of the questions. I should be able to just go to the few spots that I need. My dad has a pension 1099 and SSA 1099. It really should only take me 5 mins to complete his return, but you make me answer all of the unnecessary questions. It would also be great if I could just import from my computer. I bought the desk for me and completed his return thinking I could just log onto his online account and file, but it did not transfer the information over so he could file for free so I had to enter it all over again and answer all of the unnecessary questions that I could not skip.
Date published: 2023-04-16
Rated 4 out of 5 by from Taxes without taxing Loved the minimal amount of work needed to complete my return
Date published: 2023-04-16
Rated 2 out of 5 by from Too Slow! I've used TurboTax for years, and had to buy a new computer because the software wouldn't work on my Windows 7. The Windows 10 just dragged and dragged my resources down and it took 20 seconds to click on the buttons to go to the next item.
Date published: 2023-04-16
Rated 5 out of 5 by from excellent I screwed up and needed help and the reps were excellent.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2272
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GET MORE ON YOUR RETURN I HAVE BEEN USING TURBOTAX FOR YEARS AND IT'S BEEN A BLAST FOR EASY, CONVIENCE AND TRANSPARENCY
Date published: 2023-04-16
Rated 1 out of 5 by from ABSURD Had to do everything 2x, was not clear what, when, anh for I was being charged. super greasy, super scammy, convoluted like the IRS 100%
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Turbo Tax was easy and clear to file.Thank you once again for making filing my taxes smooth and easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome It took me less than 25 minutes to completely file and I got the biggest return I have ever gotten. I am a turbo tax user for life.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Company I've been using TubroTax for 8 years and it has made my life so easy I don't know hat I would do with out it. Every year the system is updated with even better features which makes my experience even better.
Date published: 2023-04-16
Rated 5 out of 5 by from The Best It's so easy to do my own taxes and now I'm starting to show my daughter just how easy it is. Been doing my own taxes with TurboTax since 2020.
Date published: 2023-04-16
Rated 2 out of 5 by from It used to be better I don't like that it won't let me navigate on my own. I know what I need to enter. I don't need to go through all of the questions. I should be able to just go to the few spots that I need. My dad has a pension 1099 and SSA 1099. It really should only take me 5 mins to complete his return, but you make me answer all of the unnecessary questions. It would also be great if I could just import from my computer. I bought the desk for me and completed his return thinking I could just log onto his online account and file, but it did not transfer the information over so he could file for free so I had to enter it all over again and answer all of the unnecessary questions that I could not skip.
Date published: 2023-04-16
Rated 4 out of 5 by from Taxes without taxing Loved the minimal amount of work needed to complete my return
Date published: 2023-04-16
Rated 2 out of 5 by from Too Slow! I've used TurboTax for years, and had to buy a new computer because the software wouldn't work on my Windows 7. The Windows 10 just dragged and dragged my resources down and it took 20 seconds to click on the buttons to go to the next item.
Date published: 2023-04-16
Rated 5 out of 5 by from excellent I screwed up and needed help and the reps were excellent.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2272