TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from Failed e-file Has for many years adequately calculated taxes but couldn't use it to e-file. IRS rejects return (probably for invalid reasons) but TurboTax was no help in correcting problem either on-line, or in support phone call. Finally mailed returned again as always previously.
Date published: 2022-05-19
Rated 5 out of 5 by from Turbotax awesome Was great experience very awesome walk you through the steps
Date published: 2022-05-19
Rated 5 out of 5 by from Turbo tax is teaching people to do taxes on their Quick easy and hope all goes good time wise. Great communication
Date published: 2022-05-19
Rated 4 out of 5 by from Had some issues, but turned out Ok! Had some issues, but they took care of it and made it right in the end.
Date published: 2022-05-19
Rated 5 out of 5 by from TurboTax is so easy! I use TurboTax every year! It’s easy and reassuring!
Date published: 2022-05-19
Rated 4 out of 5 by from Marcelina K. was great Concise, and answered my questions. Marcelina K kept me within the lines and on track to finish my taxes
Date published: 2022-05-19
Rated 5 out of 5 by from Great So helpful and easy! Our Turbotax expert kept us informed and was very responsive.
Date published: 2022-05-18
Rated 3 out of 5 by from Meeh The Full Service doesn't offer any extra benefit that you couldn't do on your own. No advice nor recommendations.
Date published: 2022-05-18
Rated 3 out of 5 by from OK Was passed thru 5 representatives. Required asking IRS for an extension
Date published: 2022-05-18
Rated 5 out of 5 by from Turbotax is awesome! Very easy and simple process. Everyone was so nice and willing to help and responsive.
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 228
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Failed e-file Has for many years adequately calculated taxes but couldn't use it to e-file. IRS rejects return (probably for invalid reasons) but TurboTax was no help in correcting problem either on-line, or in support phone call. Finally mailed returned again as always previously.
Date published: 2022-05-19
Rated 5 out of 5 by from Turbotax awesome Was great experience very awesome walk you through the steps
Date published: 2022-05-19
Rated 5 out of 5 by from Turbo tax is teaching people to do taxes on their Quick easy and hope all goes good time wise. Great communication
Date published: 2022-05-19
Rated 4 out of 5 by from Had some issues, but turned out Ok! Had some issues, but they took care of it and made it right in the end.
Date published: 2022-05-19
Rated 5 out of 5 by from TurboTax is so easy! I use TurboTax every year! It’s easy and reassuring!
Date published: 2022-05-19
Rated 4 out of 5 by from Marcelina K. was great Concise, and answered my questions. Marcelina K kept me within the lines and on track to finish my taxes
Date published: 2022-05-19
Rated 5 out of 5 by from Great So helpful and easy! Our Turbotax expert kept us informed and was very responsive.
Date published: 2022-05-18
Rated 3 out of 5 by from Meeh The Full Service doesn't offer any extra benefit that you couldn't do on your own. No advice nor recommendations.
Date published: 2022-05-18
Rated 3 out of 5 by from OK Was passed thru 5 representatives. Required asking IRS for an extension
Date published: 2022-05-18
Rated 5 out of 5 by from Turbotax is awesome! Very easy and simple process. Everyone was so nice and willing to help and responsive.
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 228