TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax- very user friendly. Turbo Tax is very user friendly. Specially, I like the stock brokerage account handling!
Date published: 2023-04-16
Rated 5 out of 5 by from Patient My helper on turbo tax was a sweetheart. She was very patient with me and understanding. It took us over an hour to complete the forms because I did not know how to read the documents. Luckily she was patient with me and we got through it.
Date published: 2023-04-16
Rated 2 out of 5 by from Dissappointing Can not electronically sign the 1120S like a docusign and CAN NOT E-file the NC State return which has to be mailed. It will take months to process. Plus the cost and hassle to mail certified return receipt. Was very disappointed in the product.
Date published: 2023-04-16
Rated 5 out of 5 by from #1 out all the other's I highly recommend TurboTax didyflufdUhupfipbuofo6ckgxotfhdtodpy
Date published: 2023-04-16
Rated 1 out of 5 by from This year was a nightmare! So many bugs Usually works pretty well, this year not so much. Lots of bugs and errors. Kept recreating forms then making me re-enter information over and over. Should not be this hard. ONCE I got a live help person, they were able to walk me through how to delete the things the software caused, but getting LIVE help was very difficult. The phone BOT does not seem to understand spoken english and just would repeat "I don't understand" and then hang up.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is awesome! First time using TurboTax and it was easy and straightforward. Used the chat function to get help from a tax expert and they were super helpful. I'll be using TurboTax again for sure!
Date published: 2023-04-16
Rated 5 out of 5 by from Mistake with State e-file and support helped me Juanetta and the tech support person helped me out greatly. Filed 2022 taxes the weekend before the deadline. Ran into issues with State filing and it was resolved with tech person pointing and guiding me how to correct it with screen sharing option. Juanetta was real nice and professional. Will most definitely use this product again as I have for the past seven years. Kudos and keep up great work and customer service.
Date published: 2023-04-16
Rated 5 out of 5 by from great very easy to use did my taxes in under 30 minuets!
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO LEADS THE PACK ALWAYS EASE OF USE. SIMPLE INSTRUCTIONS TO FOLLOW. VERY ACCURATE.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is AWESOME!!!! I used to go to H&R Block to always file my taxes and one year I simply could not afford to file my taxes there anymore, as it seemed they had raised their prices Thus, because I FILE MY TAXES, I decided to use TurboTax. I heard about it And IT DID NOT DISAPPOINT!! In fact until, if ever, get more complicated Returns I will continue to use TurboTax!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2267
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax- very user friendly. Turbo Tax is very user friendly. Specially, I like the stock brokerage account handling!
Date published: 2023-04-16
Rated 5 out of 5 by from Patient My helper on turbo tax was a sweetheart. She was very patient with me and understanding. It took us over an hour to complete the forms because I did not know how to read the documents. Luckily she was patient with me and we got through it.
Date published: 2023-04-16
Rated 2 out of 5 by from Dissappointing Can not electronically sign the 1120S like a docusign and CAN NOT E-file the NC State return which has to be mailed. It will take months to process. Plus the cost and hassle to mail certified return receipt. Was very disappointed in the product.
Date published: 2023-04-16
Rated 5 out of 5 by from #1 out all the other's I highly recommend TurboTax didyflufdUhupfipbuofo6ckgxotfhdtodpy
Date published: 2023-04-16
Rated 1 out of 5 by from This year was a nightmare! So many bugs Usually works pretty well, this year not so much. Lots of bugs and errors. Kept recreating forms then making me re-enter information over and over. Should not be this hard. ONCE I got a live help person, they were able to walk me through how to delete the things the software caused, but getting LIVE help was very difficult. The phone BOT does not seem to understand spoken english and just would repeat "I don't understand" and then hang up.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is awesome! First time using TurboTax and it was easy and straightforward. Used the chat function to get help from a tax expert and they were super helpful. I'll be using TurboTax again for sure!
Date published: 2023-04-16
Rated 5 out of 5 by from Mistake with State e-file and support helped me Juanetta and the tech support person helped me out greatly. Filed 2022 taxes the weekend before the deadline. Ran into issues with State filing and it was resolved with tech person pointing and guiding me how to correct it with screen sharing option. Juanetta was real nice and professional. Will most definitely use this product again as I have for the past seven years. Kudos and keep up great work and customer service.
Date published: 2023-04-16
Rated 5 out of 5 by from great very easy to use did my taxes in under 30 minuets!
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO LEADS THE PACK ALWAYS EASE OF USE. SIMPLE INSTRUCTIONS TO FOLLOW. VERY ACCURATE.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is AWESOME!!!! I used to go to H&R Block to always file my taxes and one year I simply could not afford to file my taxes there anymore, as it seemed they had raised their prices Thus, because I FILE MY TAXES, I decided to use TurboTax. I heard about it And IT DID NOT DISAPPOINT!! In fact until, if ever, get more complicated Returns I will continue to use TurboTax!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2267