TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
A Uddin from
Turbotax- very user friendly.
Turbo Tax is very user friendly. Specially, I like the stock brokerage account handling!
Date published: 2023-04-16
Rated 5 out of 5 by
Rick09356 from
Patient
My helper on turbo tax was a sweetheart. She was very patient with me and understanding. It took us over an hour to complete the forms because I did not know how to read the documents. Luckily she was patient with me and we got through it.
Date published: 2023-04-16
Rated 2 out of 5 by
chaz1120s from
Dissappointing
Can not electronically sign the 1120S like a docusign and CAN NOT E-file the NC State return which has to be mailed. It will take months to process. Plus the cost and hassle to mail certified return receipt. Was very disappointed in the product.
Date published: 2023-04-16
Rated 5 out of 5 by
TerryT68 from
#1 out all the other's
I highly recommend TurboTax didyflufdUhupfipbuofo6ckgxotfhdtodpy
Date published: 2023-04-16
Rated 1 out of 5 by
JDV33 from
This year was a nightmare! So many bugs
Usually works pretty well, this year not so much. Lots of bugs and errors. Kept recreating forms then making me re-enter information over and over. Should not be this hard. ONCE I got a live help person, they were able to walk me through how to delete the things the software caused, but getting LIVE help was very difficult. The phone BOT does not seem to understand spoken english and just would repeat "I don't understand" and then hang up.
Date published: 2023-04-16
Rated 5 out of 5 by
NinjaRo from
TurboTax is awesome!
First time using TurboTax and it was easy and straightforward. Used the chat function to get help from a tax expert and they were super helpful. I'll be using TurboTax again for sure!
Date published: 2023-04-16
Rated 5 out of 5 by
RicB41 from
Mistake with State e-file and support helped me
Juanetta and the tech support person helped me out greatly. Filed 2022 taxes the weekend before the deadline. Ran into issues with State filing and it was resolved with tech person pointing and guiding me how to correct it with screen sharing option. Juanetta was real nice and professional. Will most definitely use this product again as I have for the past seven years. Kudos and keep up great work and customer service.
Date published: 2023-04-16
Rated 5 out of 5 by
JMarieM from
great
very easy to use did my taxes in under 30 minuets!
Date published: 2023-04-16
Rated 5 out of 5 by
ambii j from
TURBO LEADS THE PACK
ALWAYS EASE OF USE. SIMPLE INSTRUCTIONS TO FOLLOW. VERY ACCURATE.
Date published: 2023-04-16
Rated 5 out of 5 by
Sixteen from
TurboTax is AWESOME!!!!
I used to go to H&R Block to always file my taxes and one year I simply could not afford to file my taxes there anymore, as it seemed they had raised their prices Thus, because I FILE MY TAXES, I decided to use TurboTax. I heard about it And IT DID NOT DISAPPOINT!! In fact until, if ever, get more complicated Returns I will continue to use TurboTax!
All TurboTax® Offerings Reviews - Page 2267
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
A Uddin from
Turbotax- very user friendly.
Turbo Tax is very user friendly. Specially, I like the stock brokerage account handling!
Date published: 2023-04-16
Rated 5 out of 5 by
Rick09356 from
Patient
My helper on turbo tax was a sweetheart. She was very patient with me and understanding. It took us over an hour to complete the forms because I did not know how to read the documents. Luckily she was patient with me and we got through it.
Date published: 2023-04-16
Rated 2 out of 5 by
chaz1120s from
Dissappointing
Can not electronically sign the 1120S like a docusign and CAN NOT E-file the NC State return which has to be mailed. It will take months to process. Plus the cost and hassle to mail certified return receipt. Was very disappointed in the product.
Date published: 2023-04-16
Rated 5 out of 5 by
TerryT68 from
#1 out all the other's
I highly recommend TurboTax didyflufdUhupfipbuofo6ckgxotfhdtodpy
Date published: 2023-04-16
Rated 1 out of 5 by
JDV33 from
This year was a nightmare! So many bugs
Usually works pretty well, this year not so much. Lots of bugs and errors. Kept recreating forms then making me re-enter information over and over. Should not be this hard. ONCE I got a live help person, they were able to walk me through how to delete the things the software caused, but getting LIVE help was very difficult. The phone BOT does not seem to understand spoken english and just would repeat "I don't understand" and then hang up.
Date published: 2023-04-16
Rated 5 out of 5 by
NinjaRo from
TurboTax is awesome!
First time using TurboTax and it was easy and straightforward. Used the chat function to get help from a tax expert and they were super helpful. I'll be using TurboTax again for sure!
Date published: 2023-04-16
Rated 5 out of 5 by
RicB41 from
Mistake with State e-file and support helped me
Juanetta and the tech support person helped me out greatly. Filed 2022 taxes the weekend before the deadline. Ran into issues with State filing and it was resolved with tech person pointing and guiding me how to correct it with screen sharing option. Juanetta was real nice and professional. Will most definitely use this product again as I have for the past seven years. Kudos and keep up great work and customer service.
Date published: 2023-04-16
Rated 5 out of 5 by
JMarieM from
great
very easy to use did my taxes in under 30 minuets!
Date published: 2023-04-16
Rated 5 out of 5 by
ambii j from
TURBO LEADS THE PACK
ALWAYS EASE OF USE. SIMPLE INSTRUCTIONS TO FOLLOW. VERY ACCURATE.
Date published: 2023-04-16
Rated 5 out of 5 by
Sixteen from
TurboTax is AWESOME!!!!
I used to go to H&R Block to always file my taxes and one year I simply could not afford to file my taxes there anymore, as it seemed they had raised their prices Thus, because I FILE MY TAXES, I decided to use TurboTax. I heard about it And IT DID NOT DISAPPOINT!! In fact until, if ever, get more complicated Returns I will continue to use TurboTax!
All TurboTax® Offerings Reviews - Page 2267
Date published: 2023-04-16