TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Fun and almost game like The speed racer gamification makes it go by quick!
Date published: 2023-04-17
Rated 2 out of 5 by from Roll Forward $ from prior year not editable! My prior year $$ amount I requested the IRS to apply to my next year got refunded to me.. the roll forward amount wasn't editable.. expect on paper after printing, tried for hours.. didn't have time to wait for Help from Intuit on a business day. the program is fine if you stay in the box.. even outside the easy method and the forms area. unsure if I'd use this program again..
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo is awesome! This was my first time using Turbo.... excellent!!!
Date published: 2023-04-17
Rated 3 out of 5 by from Too many bugs! There were problems with the initial download, updating loops, patches that did nothing, multiple uninstall and reinstall sessions. Doubt I will use Turbo Tax in the future. Honestly don't think they care.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy and Thorough This version was very easy and thorough. I actually made a job I don't like a little enjoyable,
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Deluxe I've used Turbo Tax for many years and it works for me even when I sold company stocks I didn't have an issue...
Date published: 2023-04-17
Rated 4 out of 5 by from Good tax program I've enjoyed TurboTax and the good quality of the software.
Date published: 2023-04-17
Rated 5 out of 5 by from yay well...... it's mostly simple..... oh my gosh, HERE"S YOUR 16 CHARACGTERS
Date published: 2023-04-17
Rated 5 out of 5 by from A satisfied customer for many, many years No, there's nothing great about doing taxes, but overall TurboTax makes it a bit easier each year. I find it does a good job of answering questions before I think to ask them. There is very little "clunkiness" and no technical issues. I plan on using it again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax user for more than ten years Straightforward, easy to understand terms and words, user friendly, very easy to navigate, reasonable price
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2258
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Fun and almost game like The speed racer gamification makes it go by quick!
Date published: 2023-04-17
Rated 2 out of 5 by from Roll Forward $ from prior year not editable! My prior year $$ amount I requested the IRS to apply to my next year got refunded to me.. the roll forward amount wasn't editable.. expect on paper after printing, tried for hours.. didn't have time to wait for Help from Intuit on a business day. the program is fine if you stay in the box.. even outside the easy method and the forms area. unsure if I'd use this program again..
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo is awesome! This was my first time using Turbo.... excellent!!!
Date published: 2023-04-17
Rated 3 out of 5 by from Too many bugs! There were problems with the initial download, updating loops, patches that did nothing, multiple uninstall and reinstall sessions. Doubt I will use Turbo Tax in the future. Honestly don't think they care.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy and Thorough This version was very easy and thorough. I actually made a job I don't like a little enjoyable,
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Deluxe I've used Turbo Tax for many years and it works for me even when I sold company stocks I didn't have an issue...
Date published: 2023-04-17
Rated 4 out of 5 by from Good tax program I've enjoyed TurboTax and the good quality of the software.
Date published: 2023-04-17
Rated 5 out of 5 by from yay well...... it's mostly simple..... oh my gosh, HERE"S YOUR 16 CHARACGTERS
Date published: 2023-04-17
Rated 5 out of 5 by from A satisfied customer for many, many years No, there's nothing great about doing taxes, but overall TurboTax makes it a bit easier each year. I find it does a good job of answering questions before I think to ask them. There is very little "clunkiness" and no technical issues. I plan on using it again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax user for more than ten years Straightforward, easy to understand terms and words, user friendly, very easy to navigate, reasonable price
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2258