TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
SALLAZ from
TurboTax Saved the Day!
We had our CPA blow us off last minute and TurboTax its lovely experts helped us file our taxes, no problem. Easy to use and high quality service! Thank you so much!
Date published: 2023-04-16
Rated 5 out of 5 by
Art W from
Easy to use and walked you through everything
Easy to use and walked you through everything. I am not sure about non standard areas, but if your taxes are straightforward, then it is great. Also, I liked how I can download investment data into TurboTax.
Date published: 2023-04-16
Rated 1 out of 5 by
florida state tax from
paid for florida state tax form
turbotax prompted me to pay for florida state tax form, then states I don't owe anything but have to pay $58 to print out form and then realized form is blank
Date published: 2023-04-16
Rated 4 out of 5 by
Idaho23 from
Really Easy to Do
Really found it simple to follow the directions and complete.
Date published: 2023-04-16
Rated 5 out of 5 by
mangello from
VERY easy to navigate
9 years now, and still easy to use. The format is very well thought out.
Date published: 2023-04-16
Rated 4 out of 5 by
bullshirt from
TurboTax is cheaper than CPA
Overall very good. One major issue was capital gains on inheritance. The TTax instructions did not match well with Hilltop Securities Inc. Would have been great if it could have been imported! Secondary issue was the imported Edward Jones file - it didn't pick up BOTH our accounts
Date published: 2023-04-16
Rated 3 out of 5 by
Rast12 from
TurboTax was easy but expensive
Overall TurboTax was an easy process however the additional service costs are unreasonable as there was no additional help or benefits from the increased product cost.
Date published: 2023-04-16
Rated 5 out of 5 by
MEandHERforYEARS from
Great. Easy.
Since I have to file taxes, this is the best way to do it.
Date published: 2023-04-16
Rated 5 out of 5 by
MrLongHair from
TurboTax is Awesome!
TurboTax has great features and is very quick and easy, and no stress!
Date published: 2023-04-16
Rated 4 out of 5 by
braxtj62 from
good process
good experence, had to review an issue with A CPA, they were helpful and prompt
All TurboTax® Offerings Reviews - Page 2256
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SALLAZ from
TurboTax Saved the Day!
We had our CPA blow us off last minute and TurboTax its lovely experts helped us file our taxes, no problem. Easy to use and high quality service! Thank you so much!
Date published: 2023-04-16
Rated 5 out of 5 by
Art W from
Easy to use and walked you through everything
Easy to use and walked you through everything. I am not sure about non standard areas, but if your taxes are straightforward, then it is great. Also, I liked how I can download investment data into TurboTax.
Date published: 2023-04-16
Rated 1 out of 5 by
florida state tax from
paid for florida state tax form
turbotax prompted me to pay for florida state tax form, then states I don't owe anything but have to pay $58 to print out form and then realized form is blank
Date published: 2023-04-16
Rated 4 out of 5 by
Idaho23 from
Really Easy to Do
Really found it simple to follow the directions and complete.
Date published: 2023-04-16
Rated 5 out of 5 by
mangello from
VERY easy to navigate
9 years now, and still easy to use. The format is very well thought out.
Date published: 2023-04-16
Rated 4 out of 5 by
bullshirt from
TurboTax is cheaper than CPA
Overall very good. One major issue was capital gains on inheritance. The TTax instructions did not match well with Hilltop Securities Inc. Would have been great if it could have been imported! Secondary issue was the imported Edward Jones file - it didn't pick up BOTH our accounts
Date published: 2023-04-16
Rated 3 out of 5 by
Rast12 from
TurboTax was easy but expensive
Overall TurboTax was an easy process however the additional service costs are unreasonable as there was no additional help or benefits from the increased product cost.
Date published: 2023-04-16
Rated 5 out of 5 by
MEandHERforYEARS from
Great. Easy.
Since I have to file taxes, this is the best way to do it.
Date published: 2023-04-16
Rated 5 out of 5 by
MrLongHair from
TurboTax is Awesome!
TurboTax has great features and is very quick and easy, and no stress!
Date published: 2023-04-16
Rated 4 out of 5 by
braxtj62 from
good process
good experence, had to review an issue with A CPA, they were helpful and prompt
All TurboTax® Offerings Reviews - Page 2256
Date published: 2023-04-16