TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from State return in confusing Your state return submitter system is clunky, and instructions are very confusing
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Very easy - been using for years. This is just to meet the minimum character requirement.
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT Good experience, very well paced process, gets better and more efficient each year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is very user-friendly Went very smoothly. User Friendly - simple to follow.
Date published: 2023-04-16
Rated 4 out of 5 by from great tool - support not so good Great tool used for many years. Quality support from agents has really decreased over the years and has been very poor this year.
Date published: 2023-04-16
Rated 5 out of 5 by from 5 STAR TAX HELP Turbo Tax made the chore of doing the taxes a much easier task. They bring out the Big Guns to help get all the deductions that you can possibly get. Thank you for the help
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is funcional TurboTax makes filling up forms methodically with easy-to-understand instructions or explanations.
Date published: 2023-04-16
Rated 5 out of 5 by from One of the best Tax software It is a great product to use to self do your taxes. It took me less that 48 hours to file the taxes.
Date published: 2023-04-16
Rated 3 out of 5 by from Fast, Easy, but expensive I have been using Turbo Tax for 9 years. The price just keeps getting higher, with no discernible improvements to the process or value. This will be my last year.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Easy to use, very informative. Easy to file. Clear instructions
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2253
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from State return in confusing Your state return submitter system is clunky, and instructions are very confusing
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Very easy - been using for years. This is just to meet the minimum character requirement.
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT Good experience, very well paced process, gets better and more efficient each year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is very user-friendly Went very smoothly. User Friendly - simple to follow.
Date published: 2023-04-16
Rated 4 out of 5 by from great tool - support not so good Great tool used for many years. Quality support from agents has really decreased over the years and has been very poor this year.
Date published: 2023-04-16
Rated 5 out of 5 by from 5 STAR TAX HELP Turbo Tax made the chore of doing the taxes a much easier task. They bring out the Big Guns to help get all the deductions that you can possibly get. Thank you for the help
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is funcional TurboTax makes filling up forms methodically with easy-to-understand instructions or explanations.
Date published: 2023-04-16
Rated 5 out of 5 by from One of the best Tax software It is a great product to use to self do your taxes. It took me less that 48 hours to file the taxes.
Date published: 2023-04-16
Rated 3 out of 5 by from Fast, Easy, but expensive I have been using Turbo Tax for 9 years. The price just keeps getting higher, with no discernible improvements to the process or value. This will be my last year.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Easy to use, very informative. Easy to file. Clear instructions
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2253