TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Cost too much. Hidden fees Too much hidden fees. Cost too much. 129 fed 69 state 39 for taking out of refund whiich I didn’t see till too late. Thought was only going to be 89 not free but was $271 omg,
Date published: 2023-04-26
Rated 3 out of 5 by from Price Price is too high. Won't be keeping account. adding words adding words
Date published: 2023-04-26
Rated 1 out of 5 by from Awful Not remembering information from previous years causing individuals to have to type it in all over again. Failed transfers with financial institutions. Reviews that cause absolute mayhem with the return (like being prompted to enter multiple W-2s randomly only to have to go back and delete duplicates). Your base product sucks so bad now it's a joke. You'll NEVER get an upsell in services from me. In fact you'll never see another dime from me.
Date published: 2023-04-26
Rated 5 out of 5 by from It's a great tool, but too bad it is expensive. It's easy enough to use and I do like the help/explanation feature. The downside of this program is that it is not free anymore.
Date published: 2023-04-26
Rated 5 out of 5 by from Turbo tax is the best Very helpful and easy to follow. Makes it easy to file my taxes.
Date published: 2023-04-26
Rated 4 out of 5 by from It's a great TOOL and APP!!! It's so great having information stored year to year makes doing taxes easy. It covers most everything. It's a quality product. Only reason my rating dropped to a 4 is because the price just seems to climb every year compared to price I see of other software. But still cheaper than paying someone else to do taxes ;).
Date published: 2023-04-26
Rated 5 out of 5 by from user friendly Specific navigation features and helpful hints. The site is easy to understand, to read and to navigate overall.
Date published: 2023-04-26
Rated 5 out of 5 by from Turbo tax is great First time using turbo tax imnot very good at doing taxes but they make it easy enough a child could do it
Date published: 2023-04-26
Rated 4 out of 5 by from good good experience, efficient process, and it would be better if the reminder directly told me that I haven't file my tax yet after the payment on March 30, 2023.
Date published: 2023-04-26
Rated 3 out of 5 by from Thought it was free with self-employed I signed up for the package assuming the TurboTax was free like it states. Well nope like 275.00 later
Date published: 2023-04-26
All TurboTax® Offerings Reviews - Page 226
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Cost too much. Hidden fees Too much hidden fees. Cost too much. 129 fed 69 state 39 for taking out of refund whiich I didn’t see till too late. Thought was only going to be 89 not free but was $271 omg,
Date published: 2023-04-26
Rated 3 out of 5 by from Price Price is too high. Won't be keeping account. adding words adding words
Date published: 2023-04-26
Rated 1 out of 5 by from Awful Not remembering information from previous years causing individuals to have to type it in all over again. Failed transfers with financial institutions. Reviews that cause absolute mayhem with the return (like being prompted to enter multiple W-2s randomly only to have to go back and delete duplicates). Your base product sucks so bad now it's a joke. You'll NEVER get an upsell in services from me. In fact you'll never see another dime from me.
Date published: 2023-04-26
Rated 5 out of 5 by from It's a great tool, but too bad it is expensive. It's easy enough to use and I do like the help/explanation feature. The downside of this program is that it is not free anymore.
Date published: 2023-04-26
Rated 5 out of 5 by from Turbo tax is the best Very helpful and easy to follow. Makes it easy to file my taxes.
Date published: 2023-04-26
Rated 4 out of 5 by from It's a great TOOL and APP!!! It's so great having information stored year to year makes doing taxes easy. It covers most everything. It's a quality product. Only reason my rating dropped to a 4 is because the price just seems to climb every year compared to price I see of other software. But still cheaper than paying someone else to do taxes ;).
Date published: 2023-04-26
Rated 5 out of 5 by from user friendly Specific navigation features and helpful hints. The site is easy to understand, to read and to navigate overall.
Date published: 2023-04-26
Rated 5 out of 5 by from Turbo tax is great First time using turbo tax imnot very good at doing taxes but they make it easy enough a child could do it
Date published: 2023-04-26
Rated 4 out of 5 by from good good experience, efficient process, and it would be better if the reminder directly told me that I haven't file my tax yet after the payment on March 30, 2023.
Date published: 2023-04-26
Rated 3 out of 5 by from Thought it was free with self-employed I signed up for the package assuming the TurboTax was free like it states. Well nope like 275.00 later
Date published: 2023-04-26
All TurboTax® Offerings Reviews - Page 226