TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 1 out of 5 by
Parker Repair from
Liars until it was too late to go somewhere else
they offered me free-file until halfway through; I was surprised that I didn't qualify even though my income was below the poverty level. They charged me almost $200 to file. I only owed the IRS $389. that's over half my tax burden to prepare and file my taxes. and they were filed late because I had to save up the funds to pay their extortionist prices. such a disgrace knowing this company lobbied Congress to prevent the IRS from making their own free-file website.
Date published: 2023-04-26
Rated 3 out of 5 by
DOCArrX from
Felt cheated & taken advantage of this time around
So I begun to do the taxes like every year prior. This time they offer early in the game a new version upgrade. I figured: 1. It'll give me some additional options as I file, and 2. If not seeing much difference from the previous grade of TurboTax, I'd still have a chance to simply change to the lower option. Neither occurred- Only difference was it offered for a tax professional to do taxes. All else was same, and if I wanted to downgrade version, it would ERASE what I had done and make me start all over. :/ Only saving grace has been the talking to a live person during my e-file rejections, but again, Believe that was always an option on previous level version.
Date published: 2023-04-26
Rated 5 out of 5 by
Blustery100 from
Makes it a snap!
I feel like I had all of the information I needed to complete this process.
Date published: 2023-04-26
Rated 5 out of 5 by
Russ1986 from
Really Good
Really Good like how easy it is life saver anyone can do
Date published: 2023-04-26
Rated 5 out of 5 by
mikedawes from
YOUR AWESOME
you guys are awesome helped me out till i got it done... thank you soo much
Date published: 2023-04-26
Rated 5 out of 5 by
PlagueDr23 from
Easy and helpful!
Just fast and easy, informative and I felt confident my taxes were done correctly. Grateful for this service 🙏
Date published: 2023-04-26
Rated 5 out of 5 by
Milkyalltheway from
As always true heroes
Patience is good karma. Outstanding service, and professional.
Date published: 2023-04-26
Rated 5 out of 5 by
hoer1229 from
Turbo Tax is fantastic!!
Customer service is awesome. They help look up and find every tax solution they can. Thank you Turbo Tax!!
Date published: 2023-04-26
Rated 5 out of 5 by
Swimson from
awesome
What a great way to file your taxes. I can't imagine life without it
Date published: 2023-04-26
Rated 5 out of 5 by
Zagga from
Quick, Easy, And supportive.
I need a a customer service rep, they called me back in under 3 mins and had my problem solves under 5.
All TurboTax® Offerings Reviews - Page 225
Date published: 2023-04-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Parker Repair from
Liars until it was too late to go somewhere else
they offered me free-file until halfway through; I was surprised that I didn't qualify even though my income was below the poverty level. They charged me almost $200 to file. I only owed the IRS $389. that's over half my tax burden to prepare and file my taxes. and they were filed late because I had to save up the funds to pay their extortionist prices. such a disgrace knowing this company lobbied Congress to prevent the IRS from making their own free-file website.
Date published: 2023-04-26
Rated 3 out of 5 by
DOCArrX from
Felt cheated & taken advantage of this time around
So I begun to do the taxes like every year prior. This time they offer early in the game a new version upgrade. I figured: 1. It'll give me some additional options as I file, and 2. If not seeing much difference from the previous grade of TurboTax, I'd still have a chance to simply change to the lower option. Neither occurred- Only difference was it offered for a tax professional to do taxes. All else was same, and if I wanted to downgrade version, it would ERASE what I had done and make me start all over. :/ Only saving grace has been the talking to a live person during my e-file rejections, but again, Believe that was always an option on previous level version.
Date published: 2023-04-26
Rated 5 out of 5 by
Blustery100 from
Makes it a snap!
I feel like I had all of the information I needed to complete this process.
Date published: 2023-04-26
Rated 5 out of 5 by
Russ1986 from
Really Good
Really Good like how easy it is life saver anyone can do
Date published: 2023-04-26
Rated 5 out of 5 by
mikedawes from
YOUR AWESOME
you guys are awesome helped me out till i got it done... thank you soo much
Date published: 2023-04-26
Rated 5 out of 5 by
PlagueDr23 from
Easy and helpful!
Just fast and easy, informative and I felt confident my taxes were done correctly. Grateful for this service 🙏
Date published: 2023-04-26
Rated 5 out of 5 by
Milkyalltheway from
As always true heroes
Patience is good karma. Outstanding service, and professional.
Date published: 2023-04-26
Rated 5 out of 5 by
hoer1229 from
Turbo Tax is fantastic!!
Customer service is awesome. They help look up and find every tax solution they can. Thank you Turbo Tax!!
Date published: 2023-04-26
Rated 5 out of 5 by
Swimson from
awesome
What a great way to file your taxes. I can't imagine life without it
Date published: 2023-04-26
Rated 5 out of 5 by
Zagga from
Quick, Easy, And supportive.
I need a a customer service rep, they called me back in under 3 mins and had my problem solves under 5.
All TurboTax® Offerings Reviews - Page 225
Date published: 2023-04-26