TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Love TurboTax I use this every year and always feel guided through, even with the cheapest version. With the audit defense too, I have peace of mind.
Date published: 2023-04-16
Rated 5 out of 5 by from always use, easy quick, easy, plenty of info for most questions. best for basic filing.
Date published: 2023-04-16
Rated 3 out of 5 by from Product Works Well, Payment Does Not While I enjoy being able to do my taxes on my own, it is frustrating that different sites link to TurboTax with different filing charges. When I started this year, TurboTax Premier was $89, however, I was filing today and see websites stating TurboTax Premier is $74. Called customer service, and the lady could not fix it and was unable to even give me a service code to take off ANY fees. I have been using TurboTax for about 10 years, but I think next year I will switch due to this issue.
Date published: 2023-04-16
Rated 5 out of 5 by from 10+ years using TurboTax Knock on wood, but I have yet to be steered wrong by TurboTax. I started using it for the 2005 tax year, I think. My dad is a CPA and told me to use this software. If that doesn't tell you anything then, I don't know what will. I have yet to have any issues. I hope that continues. For 2020 and 2021 I filed very late and used a different site.
Date published: 2023-04-16
Rated 3 out of 5 by from Mixed Feelings Ease of use gets an A+, but additional fees and expenses gets an F. Seriously! Because I didn't buy Turbo Tax Premium at the store or online, I was charged extra fees.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax is a pain in the backside It takes forever to get my taxes done. When I have questions, it just gives me general answers that are multiple choice that do not address my particular situation.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use I was able to file my taxes quickly and easily. I will use next year.
Date published: 2023-04-16
Rated 5 out of 5 by from I've used turbo tax for all of my working years turbo tax takes you through all the steps, leaving no stone unturned.
Date published: 2023-04-16
Rated 5 out of 5 by from Makes taxes super easy The guidance TurboTax provide me is amazing. It's almost having a CPA friend helping do your taxes. Very user friendly and explains everything in easy to understand terms to help you make the best decisions.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use and very fast! I had was able to do my own taxes with the help of Turbo Tax!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2232
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax I use this every year and always feel guided through, even with the cheapest version. With the audit defense too, I have peace of mind.
Date published: 2023-04-16
Rated 5 out of 5 by from always use, easy quick, easy, plenty of info for most questions. best for basic filing.
Date published: 2023-04-16
Rated 3 out of 5 by from Product Works Well, Payment Does Not While I enjoy being able to do my taxes on my own, it is frustrating that different sites link to TurboTax with different filing charges. When I started this year, TurboTax Premier was $89, however, I was filing today and see websites stating TurboTax Premier is $74. Called customer service, and the lady could not fix it and was unable to even give me a service code to take off ANY fees. I have been using TurboTax for about 10 years, but I think next year I will switch due to this issue.
Date published: 2023-04-16
Rated 5 out of 5 by from 10+ years using TurboTax Knock on wood, but I have yet to be steered wrong by TurboTax. I started using it for the 2005 tax year, I think. My dad is a CPA and told me to use this software. If that doesn't tell you anything then, I don't know what will. I have yet to have any issues. I hope that continues. For 2020 and 2021 I filed very late and used a different site.
Date published: 2023-04-16
Rated 3 out of 5 by from Mixed Feelings Ease of use gets an A+, but additional fees and expenses gets an F. Seriously! Because I didn't buy Turbo Tax Premium at the store or online, I was charged extra fees.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax is a pain in the backside It takes forever to get my taxes done. When I have questions, it just gives me general answers that are multiple choice that do not address my particular situation.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use I was able to file my taxes quickly and easily. I will use next year.
Date published: 2023-04-16
Rated 5 out of 5 by from I've used turbo tax for all of my working years turbo tax takes you through all the steps, leaving no stone unturned.
Date published: 2023-04-16
Rated 5 out of 5 by from Makes taxes super easy The guidance TurboTax provide me is amazing. It's almost having a CPA friend helping do your taxes. Very user friendly and explains everything in easy to understand terms to help you make the best decisions.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use and very fast! I had was able to do my own taxes with the help of Turbo Tax!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2232