TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Claudia06 from
Disappoint
They are charging a lot and don't let you continue without upgrading
Date published: 2023-04-16
Rated 5 out of 5 by
dguri from
easy to use
this was very intuitive. I like the time tracker. it was funny to see how long it took me. I found mistakes that my account has missed for the last several years.
Date published: 2023-04-16
Rated 5 out of 5 by
Boombang25 from
Perfection
Very smooth process and user friendly. Loved the get help information segments
Date published: 2023-04-16
Rated 4 out of 5 by
Bellevuemom from
Assumptions don't apply to everyone
I would like to see the actual line they are trying to fill in. Like - you shouldn't have to break down medical - it is all one line. Also, there was a lot assumed that I had to dig to figure out what to ignore or add.
Date published: 2023-04-16
Rated 5 out of 5 by
Kohana50 from
TurboTax is an outstanding product!
I have been using TurboTax for years now and I just love the transfer of info from previous years. Each year it get better and better, and prep time shorter and shorter. Love having electronic filing for both Federal and State, worth the cost for sure. Thanks TurboTax!
Date published: 2023-04-16
Rated 1 out of 5 by
naws from
Does not actually give you a simple return
Does not actually give you a simple return. Makes you pay for everything.
Date published: 2023-04-16
Rated 5 out of 5 by
PugMother from
I love Turbo Tax
Turbo Tax is the best. It walks you through your taxes effortlessly.
Date published: 2023-04-16
Rated 5 out of 5 by
Rich Ard from
Turbo Tax made simple and easy
Turbo Tax answered every question or concern I had on new items that showed up for my 2022 taxes. They made it really easy to complete on time.
Date published: 2023-04-16
Rated 4 out of 5 by
JeffG4295 from
Getting Better
The product keeps getting better, still can use improvement in some areas. Need to make it easier for advanced users to jump back into sections and not be forced through all the upsell crud again and again. Otherwise, great product.
Date published: 2023-04-16
Rated 5 out of 5 by
BBexx from
Great Service
It found additional deductions for us and got a our largest refund amount in 6 or 7 years! Way better & less complicated than HR Block.
All TurboTax® Offerings Reviews - Page 2229
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Claudia06 from
Disappoint
They are charging a lot and don't let you continue without upgrading
Date published: 2023-04-16
Rated 5 out of 5 by
dguri from
easy to use
this was very intuitive. I like the time tracker. it was funny to see how long it took me. I found mistakes that my account has missed for the last several years.
Date published: 2023-04-16
Rated 5 out of 5 by
Boombang25 from
Perfection
Very smooth process and user friendly. Loved the get help information segments
Date published: 2023-04-16
Rated 4 out of 5 by
Bellevuemom from
Assumptions don't apply to everyone
I would like to see the actual line they are trying to fill in. Like - you shouldn't have to break down medical - it is all one line. Also, there was a lot assumed that I had to dig to figure out what to ignore or add.
Date published: 2023-04-16
Rated 5 out of 5 by
Kohana50 from
TurboTax is an outstanding product!
I have been using TurboTax for years now and I just love the transfer of info from previous years. Each year it get better and better, and prep time shorter and shorter. Love having electronic filing for both Federal and State, worth the cost for sure. Thanks TurboTax!
Date published: 2023-04-16
Rated 1 out of 5 by
naws from
Does not actually give you a simple return
Does not actually give you a simple return. Makes you pay for everything.
Date published: 2023-04-16
Rated 5 out of 5 by
PugMother from
I love Turbo Tax
Turbo Tax is the best. It walks you through your taxes effortlessly.
Date published: 2023-04-16
Rated 5 out of 5 by
Rich Ard from
Turbo Tax made simple and easy
Turbo Tax answered every question or concern I had on new items that showed up for my 2022 taxes. They made it really easy to complete on time.
Date published: 2023-04-16
Rated 4 out of 5 by
JeffG4295 from
Getting Better
The product keeps getting better, still can use improvement in some areas. Need to make it easier for advanced users to jump back into sections and not be forced through all the upsell crud again and again. Otherwise, great product.
Date published: 2023-04-16
Rated 5 out of 5 by
BBexx from
Great Service
It found additional deductions for us and got a our largest refund amount in 6 or 7 years! Way better & less complicated than HR Block.
All TurboTax® Offerings Reviews - Page 2229
Date published: 2023-04-16