TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Disappoint They are charging a lot and don't let you continue without upgrading
Date published: 2023-04-16
Rated 5 out of 5 by from easy to use this was very intuitive. I like the time tracker. it was funny to see how long it took me. I found mistakes that my account has missed for the last several years.
Date published: 2023-04-16
Rated 5 out of 5 by from Perfection Very smooth process and user friendly. Loved the get help information segments
Date published: 2023-04-16
Rated 4 out of 5 by from Assumptions don't apply to everyone I would like to see the actual line they are trying to fill in. Like - you shouldn't have to break down medical - it is all one line. Also, there was a lot assumed that I had to dig to figure out what to ignore or add.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is an outstanding product! I have been using TurboTax for years now and I just love the transfer of info from previous years. Each year it get better and better, and prep time shorter and shorter. Love having electronic filing for both Federal and State, worth the cost for sure. Thanks TurboTax!
Date published: 2023-04-16
Rated 1 out of 5 by from Does not actually give you a simple return Does not actually give you a simple return. Makes you pay for everything.
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is the best. It walks you through your taxes effortlessly.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax made simple and easy Turbo Tax answered every question or concern I had on new items that showed up for my 2022 taxes. They made it really easy to complete on time.
Date published: 2023-04-16
Rated 4 out of 5 by from Getting Better The product keeps getting better, still can use improvement in some areas. Need to make it easier for advanced users to jump back into sections and not be forced through all the upsell crud again and again. Otherwise, great product.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Service It found additional deductions for us and got a our largest refund amount in 6 or 7 years! Way better & less complicated than HR Block.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2229
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Disappoint They are charging a lot and don't let you continue without upgrading
Date published: 2023-04-16
Rated 5 out of 5 by from easy to use this was very intuitive. I like the time tracker. it was funny to see how long it took me. I found mistakes that my account has missed for the last several years.
Date published: 2023-04-16
Rated 5 out of 5 by from Perfection Very smooth process and user friendly. Loved the get help information segments
Date published: 2023-04-16
Rated 4 out of 5 by from Assumptions don't apply to everyone I would like to see the actual line they are trying to fill in. Like - you shouldn't have to break down medical - it is all one line. Also, there was a lot assumed that I had to dig to figure out what to ignore or add.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is an outstanding product! I have been using TurboTax for years now and I just love the transfer of info from previous years. Each year it get better and better, and prep time shorter and shorter. Love having electronic filing for both Federal and State, worth the cost for sure. Thanks TurboTax!
Date published: 2023-04-16
Rated 1 out of 5 by from Does not actually give you a simple return Does not actually give you a simple return. Makes you pay for everything.
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is the best. It walks you through your taxes effortlessly.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax made simple and easy Turbo Tax answered every question or concern I had on new items that showed up for my 2022 taxes. They made it really easy to complete on time.
Date published: 2023-04-16
Rated 4 out of 5 by from Getting Better The product keeps getting better, still can use improvement in some areas. Need to make it easier for advanced users to jump back into sections and not be forced through all the upsell crud again and again. Otherwise, great product.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Service It found additional deductions for us and got a our largest refund amount in 6 or 7 years! Way better & less complicated than HR Block.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2229