TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Terrible I’m so angry that my taxes are getting paid late. Y’all dropped the ball
Date published: 2023-05-22
Rated 2 out of 5 by from Turbo Tax is awful . Would only allow me to select the premium option for 129 plus the processing fee . (169 total . ) .
Date published: 2023-05-22
Rated 1 out of 5 by from Too Much Upselling There are too many pop-up trying to convince you to buy a higher tier of their service. So much so that I paid TurboTax to file my taxes but did not file my taxes until almost 2 months later since there was additional steps pending in my online process after paying, there are so many pop-ups that I ignored the ones the ones I actually needed to pay attention to towards the very end.
Date published: 2023-05-22
Rated 5 out of 5 by from Better than competition My son went to a Big Name company last year to have it done. He was trying to get it done easily. He found out when filing these taxes, that his taxes from last year were not filed by the Big Company. Because he is on deployment we had to jump through hoops to to refill so he could file this year.3 days BIG mess. Once it was fixed Turbo Tax filed without a problem. Thank You!
Date published: 2023-05-22
Rated 5 out of 5 by from Turbotax is a big help I have found Tubotax to be great for finding deductions and analyzing the complex details of my finances. It has proven to be a huge time saver. But most of all it simplifies most of the work.
Date published: 2023-05-22
Rated 5 out of 5 by from Turbo Tax is great! The live CPA was a lifesaver! Turbo Tax is great! The live CPA was a lifesaver, he answered all my questions and assisted me with my issues in a timely manner.
Date published: 2023-05-22
Rated 5 out of 5 by from I love Turbo Taxes When I tried to do them myself I owed over $3,000, but When Lori N helped me I was refunded over $5,000. Thank you! Plus I saved money over $200 from filing taxes with us.
Date published: 2023-05-22
Rated 5 out of 5 by from Tax Adventure I had some small loops based on errors, but the experts helped me navigate and fix the issues. It was challenging, but it went by rather smoothly.
Date published: 2023-05-22
Rated 1 out of 5 by from It terrible They are liars i thought this was free when you do it but you might as well go to a payee and get it done. I never use them again
Date published: 2023-05-22
Rated 5 out of 5 by from EmoswA Great Great Great Great Great Great Great Great great
Date published: 2023-05-22
All TurboTax® Offerings Reviews - Page 23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible I’m so angry that my taxes are getting paid late. Y’all dropped the ball
Date published: 2023-05-22
Rated 2 out of 5 by from Turbo Tax is awful . Would only allow me to select the premium option for 129 plus the processing fee . (169 total . ) .
Date published: 2023-05-22
Rated 1 out of 5 by from Too Much Upselling There are too many pop-up trying to convince you to buy a higher tier of their service. So much so that I paid TurboTax to file my taxes but did not file my taxes until almost 2 months later since there was additional steps pending in my online process after paying, there are so many pop-ups that I ignored the ones the ones I actually needed to pay attention to towards the very end.
Date published: 2023-05-22
Rated 5 out of 5 by from Better than competition My son went to a Big Name company last year to have it done. He was trying to get it done easily. He found out when filing these taxes, that his taxes from last year were not filed by the Big Company. Because he is on deployment we had to jump through hoops to to refill so he could file this year.3 days BIG mess. Once it was fixed Turbo Tax filed without a problem. Thank You!
Date published: 2023-05-22
Rated 5 out of 5 by from Turbotax is a big help I have found Tubotax to be great for finding deductions and analyzing the complex details of my finances. It has proven to be a huge time saver. But most of all it simplifies most of the work.
Date published: 2023-05-22
Rated 5 out of 5 by from Turbo Tax is great! The live CPA was a lifesaver! Turbo Tax is great! The live CPA was a lifesaver, he answered all my questions and assisted me with my issues in a timely manner.
Date published: 2023-05-22
Rated 5 out of 5 by from I love Turbo Taxes When I tried to do them myself I owed over $3,000, but When Lori N helped me I was refunded over $5,000. Thank you! Plus I saved money over $200 from filing taxes with us.
Date published: 2023-05-22
Rated 5 out of 5 by from Tax Adventure I had some small loops based on errors, but the experts helped me navigate and fix the issues. It was challenging, but it went by rather smoothly.
Date published: 2023-05-22
Rated 1 out of 5 by from It terrible They are liars i thought this was free when you do it but you might as well go to a payee and get it done. I never use them again
Date published: 2023-05-22
Rated 5 out of 5 by from EmoswA Great Great Great Great Great Great Great Great great
Date published: 2023-05-22
All TurboTax® Offerings Reviews - Page 23