TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use... Software was easy to use. I liked the new feature where it would autoload the info through either a photo (via app) or dropping a pdf file in. Saved me a lot of time!
Date published: 2023-04-17
Rated 3 out of 5 by from Wonky this year I've been using Turbotax for over a decade and this year's walkthrough felt disjointed and totally wonky. Income didn't get entered until after deductions and I kept having to repeat steps and go back several times. It was super annoying and took twice as long as their "race timer" suggested it would take as a result. I also have issues every single year when entering my 1095-A form. Luckily the TurboTax rep I spoke to on the phone was lovely and helpful and she walked me through how to fix it. But seems like a waste of both our time since the software was malfunctioning.
Date published: 2023-04-17
Rated 2 out of 5 by from serious flaws serious flaws i had to call to get it to work she gave me 20 percent discount for my aggravation because it wasnt workin
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and Easy Its simple to do. It helps with my busy schedule. l
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Awesome! Very easy to follow and great tips along the entire process. Been using TurboTax (online) for over 10 years. Great product overall.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Rock n Rolls ! Great experience, easy to use, and was very quick and simple.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy setup Overall my experience using turbo tax has been great
Date published: 2023-04-17
Rated 3 out of 5 by from Way more complicated this year More complicated this year, lots of extra questions
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Is Great and Easy Took less than two hours to complete my taxes which included stock sales..
Date published: 2023-04-17
Rated 5 out of 5 by from GREAT. THANKS BEEN USING FOR MANY YEARS AND IT MAKE LIFE EASY EVERY YEAR
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2198
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use... Software was easy to use. I liked the new feature where it would autoload the info through either a photo (via app) or dropping a pdf file in. Saved me a lot of time!
Date published: 2023-04-17
Rated 3 out of 5 by from Wonky this year I've been using Turbotax for over a decade and this year's walkthrough felt disjointed and totally wonky. Income didn't get entered until after deductions and I kept having to repeat steps and go back several times. It was super annoying and took twice as long as their "race timer" suggested it would take as a result. I also have issues every single year when entering my 1095-A form. Luckily the TurboTax rep I spoke to on the phone was lovely and helpful and she walked me through how to fix it. But seems like a waste of both our time since the software was malfunctioning.
Date published: 2023-04-17
Rated 2 out of 5 by from serious flaws serious flaws i had to call to get it to work she gave me 20 percent discount for my aggravation because it wasnt workin
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and Easy Its simple to do. It helps with my busy schedule. l
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Awesome! Very easy to follow and great tips along the entire process. Been using TurboTax (online) for over 10 years. Great product overall.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Rock n Rolls ! Great experience, easy to use, and was very quick and simple.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy setup Overall my experience using turbo tax has been great
Date published: 2023-04-17
Rated 3 out of 5 by from Way more complicated this year More complicated this year, lots of extra questions
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Is Great and Easy Took less than two hours to complete my taxes which included stock sales..
Date published: 2023-04-17
Rated 5 out of 5 by from GREAT. THANKS BEEN USING FOR MANY YEARS AND IT MAKE LIFE EASY EVERY YEAR
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2198