TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Service and Product Loyal customer - Easy to use and well worth the cost!
Date published: 2023-04-17
Rated 5 out of 5 by from Smoother & Simpler Than I Expected Usually I read a LOT when doing my taxes. TurboTax anticipated what needed attention and what didn't, saving me HOURS of time while still calculating a decent, lawful refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was simple and not at all complex. It was easier than I expected. I was able to enter all of my information, and the greatest part was being able to upload my income from my business. They entered my tax information plus more, and this saved me time. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is the best!!! Always easy to use and willing to help when you need it1
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is outstanding Never fails me and is always helpful. Very Knowledgeable in hard asking questions but description is always there for help
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Everything went as expected. No problems at all. Finished in under an hour
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax-Not User Friendly Not user friendly for more complex returns. Would be nice to be able to see the return prior to paying. Not friendly menu and search. Would like to be able to see worksheets and make adjustments there. Very hard to get around and correct errors. I wouldn't recommend it to someone if they didn't have a simple return. Basically-not itemizing or have K-1's.
Date published: 2023-04-17
Rated 4 out of 5 by from Likeable, but overpriced for self-filing I do like the simplicity of the service, but it is a little overpriced.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the Best of All I am a repeat TurboTax user, over 10 years. The one and only year I decided to try a different tax software, I had problems. I appreciate the ease of use and attention to details that I wouldn't have taken care of had I done on my own. TurboTax really is the best tax software available.
Date published: 2023-04-17
Rated 1 out of 5 by from Poor program. Terrible, I entered daughter as dependent, but did not record as dependent. Numerous other problems. I
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2191
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service and Product Loyal customer - Easy to use and well worth the cost!
Date published: 2023-04-17
Rated 5 out of 5 by from Smoother & Simpler Than I Expected Usually I read a LOT when doing my taxes. TurboTax anticipated what needed attention and what didn't, saving me HOURS of time while still calculating a decent, lawful refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was simple and not at all complex. It was easier than I expected. I was able to enter all of my information, and the greatest part was being able to upload my income from my business. They entered my tax information plus more, and this saved me time. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is the best!!! Always easy to use and willing to help when you need it1
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is outstanding Never fails me and is always helpful. Very Knowledgeable in hard asking questions but description is always there for help
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Everything went as expected. No problems at all. Finished in under an hour
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax-Not User Friendly Not user friendly for more complex returns. Would be nice to be able to see the return prior to paying. Not friendly menu and search. Would like to be able to see worksheets and make adjustments there. Very hard to get around and correct errors. I wouldn't recommend it to someone if they didn't have a simple return. Basically-not itemizing or have K-1's.
Date published: 2023-04-17
Rated 4 out of 5 by from Likeable, but overpriced for self-filing I do like the simplicity of the service, but it is a little overpriced.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the Best of All I am a repeat TurboTax user, over 10 years. The one and only year I decided to try a different tax software, I had problems. I appreciate the ease of use and attention to details that I wouldn't have taken care of had I done on my own. TurboTax really is the best tax software available.
Date published: 2023-04-17
Rated 1 out of 5 by from Poor program. Terrible, I entered daughter as dependent, but did not record as dependent. Numerous other problems. I
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2191