TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Easy as Pie The assistance your receive, makes it easy for file your income tax with Turbo Tax
Date published: 2023-04-16
Rated 5 out of 5 by from Very easy It's pricy but worth it in my opinion. As a small business owner I want to make sure I am getting every deduction. I feel confident I'm getting my maximum return.
Date published: 2023-04-16
Rated 2 out of 5 by from Medfiocre Well, after you enter some info it tells you there's an update but doesn't save info you just entered. How about checking when you start program and at set intervals? Program is very hard to search for information within. Very slow to load.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is super easy to use! I love using Turbo Tax. They ask all the right questions so I know my return is accurate.
Date published: 2023-04-16
Rated 4 out of 5 by from good Ive used Turbo Tax Premier for several years now. It's good, and most certainly better than plowing through IRS Pubs and forms for AMT, estate k-1s, and investment income. At times I've had to go to Forms and push an entry to get it to prompt questions. For example this year we had an AMT credit from prior years, but having switched from a pc to a Mac, TT didn't "know" last years return and wouldn't ask for the info I needed to provide. If you don't know what you are doing and where you need to go, you could miss some important entries to file complete and accurate return. All in all, its far less expensive than hiring a tax preparer, but if you have a more complex return, I feel TT is only for those fairly familiar with tax rules and regs or those willing to dive in and read IRS Pubs when in doubt.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is a Tool TurboTax is helpful by asking the questions that need to be asked. I had trouble with importing data, because I did not check all of the correct boxes the first time through and had to re-do.
Date published: 2023-04-16
Rated 1 out of 5 by from rediculous fees Fees are way too much for such a simple return and not even that easy to use anymore.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax and the customer service is great This was our first year filling taxes for our LLC. They were very helpful insuring we got our maximum refund
Date published: 2023-04-16
Rated 5 out of 5 by from Best Service Ever I alway enjoy using Turbo Tax I wouldn't use anything else
Date published: 2023-04-16
Rated 5 out of 5 by from Piece of cake! Turbo tax is so easy to use! Easy walk through and common questions answered along the way. Thank you!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2191
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Easy as Pie The assistance your receive, makes it easy for file your income tax with Turbo Tax
Date published: 2023-04-16
Rated 5 out of 5 by from Very easy It's pricy but worth it in my opinion. As a small business owner I want to make sure I am getting every deduction. I feel confident I'm getting my maximum return.
Date published: 2023-04-16
Rated 2 out of 5 by from Medfiocre Well, after you enter some info it tells you there's an update but doesn't save info you just entered. How about checking when you start program and at set intervals? Program is very hard to search for information within. Very slow to load.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is super easy to use! I love using Turbo Tax. They ask all the right questions so I know my return is accurate.
Date published: 2023-04-16
Rated 4 out of 5 by from good Ive used Turbo Tax Premier for several years now. It's good, and most certainly better than plowing through IRS Pubs and forms for AMT, estate k-1s, and investment income. At times I've had to go to Forms and push an entry to get it to prompt questions. For example this year we had an AMT credit from prior years, but having switched from a pc to a Mac, TT didn't "know" last years return and wouldn't ask for the info I needed to provide. If you don't know what you are doing and where you need to go, you could miss some important entries to file complete and accurate return. All in all, its far less expensive than hiring a tax preparer, but if you have a more complex return, I feel TT is only for those fairly familiar with tax rules and regs or those willing to dive in and read IRS Pubs when in doubt.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is a Tool TurboTax is helpful by asking the questions that need to be asked. I had trouble with importing data, because I did not check all of the correct boxes the first time through and had to re-do.
Date published: 2023-04-16
Rated 1 out of 5 by from rediculous fees Fees are way too much for such a simple return and not even that easy to use anymore.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax and the customer service is great This was our first year filling taxes for our LLC. They were very helpful insuring we got our maximum refund
Date published: 2023-04-16
Rated 5 out of 5 by from Best Service Ever I alway enjoy using Turbo Tax I wouldn't use anything else
Date published: 2023-04-16
Rated 5 out of 5 by from Piece of cake! Turbo tax is so easy to use! Easy walk through and common questions answered along the way. Thank you!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2191