TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
SRGossard66 from
Not full satisfied
First. To many repetitive questions. To many times am Iasked to upgrade. Finally, I was asked if I wanted to pay fed tax with state refund. I selected "YES"! They I am asked to pay it wit my credit card. Stop Jerking me around. The cost of filing is outrageous and I will most likley have someone else do this next year. I tried to get help, there is no help to be had. Computer only recognizes a few questions and it is never answering my questions. Very stupid if you ask me. A child of 1 recognizes more lanuage than your Computer does.
Date published: 2023-04-16
Rated 5 out of 5 by
Sahmirrrr from
Great
Good job I really appreciate how smooth the website is
Date published: 2023-04-16
Rated 4 out of 5 by
Cyclones70 from
Thank you
Very thorough for us to use. It helps us as reminders for next year.
Date published: 2023-04-16
Rated 4 out of 5 by
scoejeff from
Love turbo tax
I love turbo tax. this is my second time using it. Its very easy and you always have help when you need it.
Date published: 2023-04-16
Rated 4 out of 5 by
angry dwarf from
very good product
very easy to file and understand, it went very quickly.
Date published: 2023-04-16
Rated 5 out of 5 by
KShack1961 from
Love TurboTax for years
Been using for over 15 years and have always had great experience.
Date published: 2023-04-16
Rated 5 out of 5 by
DonJiang from
very helpful
We use the Turbo Tas for many years and it is easy and helpful.
Date published: 2023-04-16
Rated 5 out of 5 by
63dlhan from
Good Information
TurboTax helped me work thru my business taxes and find deductions that I didn't know I could take. It was a GREAT help!
Date published: 2023-04-16
Rated 1 out of 5 by
AnthonyJLattanze from
Turbo Tax absolutely sucks.
I have used Turbo Tax since the '90s. This is my last year. Period. The software decided that I took an early distribution due to a disaster. First, I am over 58, so no early distributions. Secondly, I had no disaster. I had to manually parse through the forms to find form 8915-F where a box is checked saying I took an early distribution and uncheck it. 2 hours later, it passed the review. Turbo Tax is supposed save time and make tax preparation easy. It does neither.
Date published: 2023-04-16
Rated 4 out of 5 by
KaDJ from
Always easy!
Turbo tax has always been perfect for simple tax returns! Just about any question you have they already have an answer to, even without the add-one! Fhe add ons are a great bonus for the more exciting years (move, marriage, etc.)
All TurboTax® Offerings Reviews - Page 2150
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
SRGossard66 from
Not full satisfied
First. To many repetitive questions. To many times am Iasked to upgrade. Finally, I was asked if I wanted to pay fed tax with state refund. I selected "YES"! They I am asked to pay it wit my credit card. Stop Jerking me around. The cost of filing is outrageous and I will most likley have someone else do this next year. I tried to get help, there is no help to be had. Computer only recognizes a few questions and it is never answering my questions. Very stupid if you ask me. A child of 1 recognizes more lanuage than your Computer does.
Date published: 2023-04-16
Rated 5 out of 5 by
Sahmirrrr from
Great
Good job I really appreciate how smooth the website is
Date published: 2023-04-16
Rated 4 out of 5 by
Cyclones70 from
Thank you
Very thorough for us to use. It helps us as reminders for next year.
Date published: 2023-04-16
Rated 4 out of 5 by
scoejeff from
Love turbo tax
I love turbo tax. this is my second time using it. Its very easy and you always have help when you need it.
Date published: 2023-04-16
Rated 4 out of 5 by
angry dwarf from
very good product
very easy to file and understand, it went very quickly.
Date published: 2023-04-16
Rated 5 out of 5 by
KShack1961 from
Love TurboTax for years
Been using for over 15 years and have always had great experience.
Date published: 2023-04-16
Rated 5 out of 5 by
DonJiang from
very helpful
We use the Turbo Tas for many years and it is easy and helpful.
Date published: 2023-04-16
Rated 5 out of 5 by
63dlhan from
Good Information
TurboTax helped me work thru my business taxes and find deductions that I didn't know I could take. It was a GREAT help!
Date published: 2023-04-16
Rated 1 out of 5 by
AnthonyJLattanze from
Turbo Tax absolutely sucks.
I have used Turbo Tax since the '90s. This is my last year. Period. The software decided that I took an early distribution due to a disaster. First, I am over 58, so no early distributions. Secondly, I had no disaster. I had to manually parse through the forms to find form 8915-F where a box is checked saying I took an early distribution and uncheck it. 2 hours later, it passed the review. Turbo Tax is supposed save time and make tax preparation easy. It does neither.
Date published: 2023-04-16
Rated 4 out of 5 by
KaDJ from
Always easy!
Turbo tax has always been perfect for simple tax returns! Just about any question you have they already have an answer to, even without the add-one! Fhe add ons are a great bonus for the more exciting years (move, marriage, etc.)
All TurboTax® Offerings Reviews - Page 2150
Date published: 2023-04-16