TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
TurboScammedMEbad from
Scam and Exploitation
you charged me $129 additional for a form I didn't use.
Date published: 2023-04-27
Rated 5 out of 5 by
Hrishikesh Sherlekar from
TurboTax is awesome and intuitive
I have been using TurboTax since 2019 as its simple user friendly, intuitive and designed with a very human way of interactive process.
Date published: 2023-04-27
Rated 4 out of 5 by
NorthCtryJimbo from
very good except for the update installer error
After completing my fed tax return I was prompted to update once again. I got an install fatal error message 1603. I followed the suggestions including turning of the firewall and manually installing the update. Nothing worked. I was disappointed that I couldn't bypass the update prompt and was stuck. I ended up having to uninstall the program and my biggest fear was that my work would be lost. After reinstalling it worked and my completed return was there. So it was fine but whatever caused the update install error needs to be fixed. If it had happened to my dad- it would have be something he wouldn't have been able to work around
Date published: 2023-04-27
Rated 3 out of 5 by
KaleWriter from
Thank you!
Myself and a coworker were surprised by several attempts of fees. I think I still paid something. I may try somewhere else next year. I also can't change my email which I have a new one.
Date published: 2023-04-27
Rated 4 out of 5 by
Lafe1549 from
User since inception
I have just had problems with e-filing on 2022 and 2021 returns.
Date published: 2023-04-27
Rated 5 out of 5 by
Ola La from
Easy, Convenient, and very User-Friendly
Easy, Convenient, and Very User-Friendly. I would recommend this application to just about anyone
Date published: 2023-04-27
Rated 4 out of 5 by
SacJavie from
Turbo Tax agent (Asia) was very helpful.
I had a difficult time at first to communicate via text massaging with other agents. Asia helped me tremendously. In the beginning I was having trouble hearing her over the phone. I am very satisfied with her assistance. I will definitely seek Turbo Tax to help me do my taxes next year!
Date published: 2023-04-27
Rated 2 out of 5 by
Micah Love from
Return Denial
All accounts should be linked by socials instead of emails. Doing so will ensure all documents are saved to a set individual despite the email that is being used
Date published: 2023-04-27
Rated 5 out of 5 by
REODEN from
Turbotax is Easy to Use
I have used turbotax since it was first developed many years ago. The interface is great and the ease of use is what makes it great. I highly recommend its use to anyone who maybe considering doing their on taxes.
Date published: 2023-04-27
Rated 4 out of 5 by
Workfirst from
Great
Hopefully the return actually gets accepted. Tax season is difficult, but I'm doing my best to stay positive.. Little stressed
All TurboTax® Offerings Reviews - Page 215
Date published: 2023-04-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
TurboScammedMEbad from
Scam and Exploitation
you charged me $129 additional for a form I didn't use.
Date published: 2023-04-27
Rated 5 out of 5 by
Hrishikesh Sherlekar from
TurboTax is awesome and intuitive
I have been using TurboTax since 2019 as its simple user friendly, intuitive and designed with a very human way of interactive process.
Date published: 2023-04-27
Rated 4 out of 5 by
NorthCtryJimbo from
very good except for the update installer error
After completing my fed tax return I was prompted to update once again. I got an install fatal error message 1603. I followed the suggestions including turning of the firewall and manually installing the update. Nothing worked. I was disappointed that I couldn't bypass the update prompt and was stuck. I ended up having to uninstall the program and my biggest fear was that my work would be lost. After reinstalling it worked and my completed return was there. So it was fine but whatever caused the update install error needs to be fixed. If it had happened to my dad- it would have be something he wouldn't have been able to work around
Date published: 2023-04-27
Rated 3 out of 5 by
KaleWriter from
Thank you!
Myself and a coworker were surprised by several attempts of fees. I think I still paid something. I may try somewhere else next year. I also can't change my email which I have a new one.
Date published: 2023-04-27
Rated 4 out of 5 by
Lafe1549 from
User since inception
I have just had problems with e-filing on 2022 and 2021 returns.
Date published: 2023-04-27
Rated 5 out of 5 by
Ola La from
Easy, Convenient, and very User-Friendly
Easy, Convenient, and Very User-Friendly. I would recommend this application to just about anyone
Date published: 2023-04-27
Rated 4 out of 5 by
SacJavie from
Turbo Tax agent (Asia) was very helpful.
I had a difficult time at first to communicate via text massaging with other agents. Asia helped me tremendously. In the beginning I was having trouble hearing her over the phone. I am very satisfied with her assistance. I will definitely seek Turbo Tax to help me do my taxes next year!
Date published: 2023-04-27
Rated 2 out of 5 by
Micah Love from
Return Denial
All accounts should be linked by socials instead of emails. Doing so will ensure all documents are saved to a set individual despite the email that is being used
Date published: 2023-04-27
Rated 5 out of 5 by
REODEN from
Turbotax is Easy to Use
I have used turbotax since it was first developed many years ago. The interface is great and the ease of use is what makes it great. I highly recommend its use to anyone who maybe considering doing their on taxes.
Date published: 2023-04-27
Rated 4 out of 5 by
Workfirst from
Great
Hopefully the return actually gets accepted. Tax season is difficult, but I'm doing my best to stay positive.. Little stressed
All TurboTax® Offerings Reviews - Page 215
Date published: 2023-04-27