TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Poor experience many questions unanswered by tool There were around 10 times that there were pages in the tool that required me to fill out data with no explanation of what the data I was entering was. In addition the tool broke several times through out the process requiring. me to get on a call with help and spend time waiting on hold
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is a big help Everyone should be able to do their own taxes. Turbo Tax is a big help in getting that done.
Date published: 2023-04-16
Rated 5 out of 5 by from TT is easy and fast Great experience using TT this year and got a nice refund. I will use it again next year!
Date published: 2023-04-16
Rated 5 out of 5 by from Couldn't be easier If you have to file taxes, there is no better way to do so than with TurboTax. It is easy, fast and has been very reliable for the many years I've used it.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Makes Everything Clear I really like the refund/amount owed tracker at the top of the screen. It helps me see what situations impact my amounts and by how much - in REAL time. I use it to model multiple situations for retirement contributions. Thanks TurboTax!
Date published: 2023-04-16
Rated 5 out of 5 by from I'm Almost Confortable With My Experience. My Experience Went Good. My Only Issue Is, This Is The First Time I've Had To Report Income ( 1099-Misc ) For Income Received From Mineral Rights. I Don't Think I Did It Correctly. But I Did Get The Amount Correct For Added Income. Just Don't Think I Placed It Correctly In The Right Category.
Date published: 2023-04-16
Rated 5 out of 5 by from Easiest way to file returns Turbo Tax was quick and easy and thorough. This made the whole process of preparing taxes and filing them a breeze. The process for paying taxes and receiving refunds was very convenient too.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX WAS GREAT I found Turbo Tax free file to be very user friendly, and I am truly greatful for the simplicity of this free tax filing.
Date published: 2023-04-16
Rated 3 out of 5 by from Getting more difficult as the years pass... I've used Turbo Tax for many years. Lately it has been difficult importing info from the prior year when we used Turbo Tax and on the same computer. This year it was deceptive when stating the cost to efile the state return and attempted to charge us an additional $40 to take the $25 processing fee out of our Federal return. We printed and skipped the State efile fiasco.
Date published: 2023-04-16
Rated 5 out of 5 by from Great service I always enjoy using turbo tax. It/s user friendly, reliable, and most of all trustworthy. I've been using Turbo for years and never had an issue.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor experience many questions unanswered by tool There were around 10 times that there were pages in the tool that required me to fill out data with no explanation of what the data I was entering was. In addition the tool broke several times through out the process requiring. me to get on a call with help and spend time waiting on hold
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is a big help Everyone should be able to do their own taxes. Turbo Tax is a big help in getting that done.
Date published: 2023-04-16
Rated 5 out of 5 by from TT is easy and fast Great experience using TT this year and got a nice refund. I will use it again next year!
Date published: 2023-04-16
Rated 5 out of 5 by from Couldn't be easier If you have to file taxes, there is no better way to do so than with TurboTax. It is easy, fast and has been very reliable for the many years I've used it.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Makes Everything Clear I really like the refund/amount owed tracker at the top of the screen. It helps me see what situations impact my amounts and by how much - in REAL time. I use it to model multiple situations for retirement contributions. Thanks TurboTax!
Date published: 2023-04-16
Rated 5 out of 5 by from I'm Almost Confortable With My Experience. My Experience Went Good. My Only Issue Is, This Is The First Time I've Had To Report Income ( 1099-Misc ) For Income Received From Mineral Rights. I Don't Think I Did It Correctly. But I Did Get The Amount Correct For Added Income. Just Don't Think I Placed It Correctly In The Right Category.
Date published: 2023-04-16
Rated 5 out of 5 by from Easiest way to file returns Turbo Tax was quick and easy and thorough. This made the whole process of preparing taxes and filing them a breeze. The process for paying taxes and receiving refunds was very convenient too.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX WAS GREAT I found Turbo Tax free file to be very user friendly, and I am truly greatful for the simplicity of this free tax filing.
Date published: 2023-04-16
Rated 3 out of 5 by from Getting more difficult as the years pass... I've used Turbo Tax for many years. Lately it has been difficult importing info from the prior year when we used Turbo Tax and on the same computer. This year it was deceptive when stating the cost to efile the state return and attempted to charge us an additional $40 to take the $25 processing fee out of our Federal return. We printed and skipped the State efile fiasco.
Date published: 2023-04-16
Rated 5 out of 5 by from Great service I always enjoy using turbo tax. It/s user friendly, reliable, and most of all trustworthy. I've been using Turbo for years and never had an issue.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2137