TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from review Not as good as last year. I found bouncing back and forth with starts to be annoying
Date published: 2023-04-16
Rated 3 out of 5 by from Would love access to real forms for clarification. It's really hard to do this without looking at the forms. TT tries to describe things which, believe it or not, make more sense when you are looking at the actual IRS form. We used last year's printout a dozen times to make sense of the ask.
Date published: 2023-04-16
Rated 5 out of 5 by from 2 thumbs up used Turbo Tax for years. Great service for those of us that don't want to pay an accountant through the nose.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is a life saver! Makes it so easy to do Make it so simple and easy to input all of your tax information
Date published: 2023-04-16
Rated 1 out of 5 by from Not happy I want to be able to see my return before I send it out. I shouldn't have to pay almost 200 dollars for one extra form
Date published: 2023-04-16
Rated 5 out of 5 by from Long Time Customer I love Turbo Tax they make doing my taxes so quick and easy!! I am a long time returning customer of turbo tax and have been doing my taxes here for years. However, offering a discount for returning customers would be nice :)
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful I despise doing my taxes, but TurboTax does an excellent job of making everything pretty straightforward. The only confusing things are all the federal garbage that TurboTax can't control. I really appreciate that a service exists that is free and easy to use. I definitely would recommend it.
Date published: 2023-04-16
Rated 5 out of 5 by from Long time TurboTax Fan! I've appreciate using TurboTax for many years and they just keep improving!
Date published: 2023-04-16
Rated 5 out of 5 by from Very Easy to Use Easy-to-follow instructions. Worth the time and money.
Date published: 2023-04-16
Rated 4 out of 5 by from Not bad. Very helpful. I didn't like that the payment was pulled from my tax refund and I didn't realize there was an additional fee.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2131
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from review Not as good as last year. I found bouncing back and forth with starts to be annoying
Date published: 2023-04-16
Rated 3 out of 5 by from Would love access to real forms for clarification. It's really hard to do this without looking at the forms. TT tries to describe things which, believe it or not, make more sense when you are looking at the actual IRS form. We used last year's printout a dozen times to make sense of the ask.
Date published: 2023-04-16
Rated 5 out of 5 by from 2 thumbs up used Turbo Tax for years. Great service for those of us that don't want to pay an accountant through the nose.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is a life saver! Makes it so easy to do Make it so simple and easy to input all of your tax information
Date published: 2023-04-16
Rated 1 out of 5 by from Not happy I want to be able to see my return before I send it out. I shouldn't have to pay almost 200 dollars for one extra form
Date published: 2023-04-16
Rated 5 out of 5 by from Long Time Customer I love Turbo Tax they make doing my taxes so quick and easy!! I am a long time returning customer of turbo tax and have been doing my taxes here for years. However, offering a discount for returning customers would be nice :)
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful I despise doing my taxes, but TurboTax does an excellent job of making everything pretty straightforward. The only confusing things are all the federal garbage that TurboTax can't control. I really appreciate that a service exists that is free and easy to use. I definitely would recommend it.
Date published: 2023-04-16
Rated 5 out of 5 by from Long time TurboTax Fan! I've appreciate using TurboTax for many years and they just keep improving!
Date published: 2023-04-16
Rated 5 out of 5 by from Very Easy to Use Easy-to-follow instructions. Worth the time and money.
Date published: 2023-04-16
Rated 4 out of 5 by from Not bad. Very helpful. I didn't like that the payment was pulled from my tax refund and I didn't realize there was an additional fee.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2131