TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
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Rated 1 out of 5 by
Ap0616 from
Turn for the worse
In previous years TurboTax has been great and straightforward. I'm not sure if it's because I started my taxes late this year or what but I've faced nothing but frustration and challenges. Received a pathetic return as well.
Date published: 2022-05-22
Rated 4 out of 5 by
tbjorn from
Had difficulty in com[leting the filing
After entering our pin numbers and drivers license numbers and hitting continue, I thought I had completed the process. It wasn't until a month later that I looked for confirmation, found non and went back to submit. I know it was my error, but this year the directions were not clear to me. Even though I have successfully used TurboTax for a number of years
Date published: 2022-05-22
Rated 5 out of 5 by
Michael46 from
Great Servir
Turbo Tax Online was easy to use, very thorough, the directions were clear, and it's great value for money.
Date published: 2022-05-22
Rated 3 out of 5 by
Purdue5086 from
lost my 2020 return
Can not find my 2020 return that had been rejected
Date published: 2022-05-22
Rated 2 out of 5 by
Suppersam from
It tries - kind of
Filling out with a schedule K was a real pain. Also couldn't file an extension very easily. I did do an extension, but the system didn't remember that I did that. It could use some improvements. It does tend to ask questions over and over again.
Date published: 2022-05-22
Rated 5 out of 5 by
Jake_B from
Taking care of an annual dread
Working with my TurboTax Expert was the best!! I hate doing my taxes. They literally cause me anxiety. Having a pro that I know will file them correctly gave me peace of mind. They are very efficient! Quick text messages to let me know what they need from me and what I need to do. Then they take care of the rest! Perfect for me being an introvert! This was my 2nd year using TurbTax with Expert help! I will continue to file my taxes this way! Can't recommend enough!
Date published: 2022-05-22
Rated 4 out of 5 by
Xylliana86 from
A little work but not bad for free
First time the program got stuck on a loop and wouldn't let me finish filing. Second time not bad but agi is giving me a headache.
Date published: 2022-05-22
Rated 2 out of 5 by
Debahi from
Turbo Tax was weird this year
I found this year's version of Turbo Tax very difficult to navigate compared to previous years. As a result, I got myself an accountant, so I won't have to use it again.
Date published: 2022-05-22
Rated 4 out of 5 by
TaxL0rd from
I love TurboTax
TurboTax has helped me navigate complicated tax situations that were new to me like submitting 1099s for contractors I hired. I am really grateful for TurboTax! I would give 5 stars except I have been having tons of problems with their app and website recently. This is the first time it has ever happened but it caused me to efile my 2021 taxes later than I wanted to.
Date published: 2022-05-22
Rated 5 out of 5 by
J Perry from
I love Turbo Tax
I have used Turbo Tax for YEARS... I love it.... however this year I have had a major problem printing copies of the returns... Never had that problem before.
All TurboTax® Offerings Reviews - Page 214
Date published: 2022-05-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Ap0616 from
Turn for the worse
In previous years TurboTax has been great and straightforward. I'm not sure if it's because I started my taxes late this year or what but I've faced nothing but frustration and challenges. Received a pathetic return as well.
Date published: 2022-05-22
Rated 4 out of 5 by
tbjorn from
Had difficulty in com[leting the filing
After entering our pin numbers and drivers license numbers and hitting continue, I thought I had completed the process. It wasn't until a month later that I looked for confirmation, found non and went back to submit. I know it was my error, but this year the directions were not clear to me. Even though I have successfully used TurboTax for a number of years
Date published: 2022-05-22
Rated 5 out of 5 by
Michael46 from
Great Servir
Turbo Tax Online was easy to use, very thorough, the directions were clear, and it's great value for money.
Date published: 2022-05-22
Rated 3 out of 5 by
Purdue5086 from
lost my 2020 return
Can not find my 2020 return that had been rejected
Date published: 2022-05-22
Rated 2 out of 5 by
Suppersam from
It tries - kind of
Filling out with a schedule K was a real pain. Also couldn't file an extension very easily. I did do an extension, but the system didn't remember that I did that. It could use some improvements. It does tend to ask questions over and over again.
Date published: 2022-05-22
Rated 5 out of 5 by
Jake_B from
Taking care of an annual dread
Working with my TurboTax Expert was the best!! I hate doing my taxes. They literally cause me anxiety. Having a pro that I know will file them correctly gave me peace of mind. They are very efficient! Quick text messages to let me know what they need from me and what I need to do. Then they take care of the rest! Perfect for me being an introvert! This was my 2nd year using TurbTax with Expert help! I will continue to file my taxes this way! Can't recommend enough!
Date published: 2022-05-22
Rated 4 out of 5 by
Xylliana86 from
A little work but not bad for free
First time the program got stuck on a loop and wouldn't let me finish filing. Second time not bad but agi is giving me a headache.
Date published: 2022-05-22
Rated 2 out of 5 by
Debahi from
Turbo Tax was weird this year
I found this year's version of Turbo Tax very difficult to navigate compared to previous years. As a result, I got myself an accountant, so I won't have to use it again.
Date published: 2022-05-22
Rated 4 out of 5 by
TaxL0rd from
I love TurboTax
TurboTax has helped me navigate complicated tax situations that were new to me like submitting 1099s for contractors I hired. I am really grateful for TurboTax! I would give 5 stars except I have been having tons of problems with their app and website recently. This is the first time it has ever happened but it caused me to efile my 2021 taxes later than I wanted to.
Date published: 2022-05-22
Rated 5 out of 5 by
J Perry from
I love Turbo Tax
I have used Turbo Tax for YEARS... I love it.... however this year I have had a major problem printing copies of the returns... Never had that problem before.
All TurboTax® Offerings Reviews - Page 214
Date published: 2022-05-22