TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Always Reliable and User Friendly Year after year I always come back and am so happy how easy it is to get my taxes filed.
Date published: 2021-05-19
Rated 5 out of 5 by from Easy It is easy and user friendly. Would recommend to a friend.
Date published: 2021-05-19
Rated 5 out of 5 by from I liked all the help Called three times and finally got the right answer and ws able to fix my returns but late so hopefully it will work
Date published: 2021-05-19
Rated 5 out of 5 by from Easy the step by ster was awesome, and the help finding the numbers and paperwork was amazing. No frustration, no headaches. Just fast, user friendly and easy.
Date published: 2021-05-19
Rated 5 out of 5 by from So easy! I love how easy TurboTax is ! Very simple and easy process with them!
Date published: 2021-05-19
Rated 5 out of 5 by from Awesome and easy I was seperated had to move and lost wages this year due to covid
Date published: 2021-05-19
Rated 5 out of 5 by from I love TurboTax I use TurboTax every year, as it is convenient, consistent, and reliable. There aren't too many questions, and it is extremely user friendly.
Date published: 2021-05-19
Rated 3 out of 5 by from i would feel better if i could see the forms and i I have used TT since 2009 every year so I trust it. but as years pass TT is less transparent and is now opaque. I may consider another product next year...if an alternative show details such as the worksheets
Date published: 2021-05-19
Rated 4 out of 5 by from Turbo Tax slipped some this year. I've been using a form of Turbo Tax for decades. This year I struggled with the wording of some of the questions (not clear) and had to spend extra time Googling the answers. The Help was no help at all. There was no Help listed with the specific item. The Michigan part was the worse--added and extra unnecessary hour to my filing--trying to figure out what the question meant. I even called friends who are tax savvy and they weren't sure. I know that taxes are much simpler in many ways--yet filing is even more complex than ever and that's what drives the questions--trying to find that 1% (or even less) who might have a deduction/credit.
Date published: 2021-05-19
Rated 4 out of 5 by from spent too much time hunting I tried to find out how to put in banking info before electronic file. Finally gave up and hit the file button and there it was! I was not happy. There should have been something in my search that told me this. I have noticed in the past that Turbotax makes minor changes each year and sometimes they confuse me.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 214
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always Reliable and User Friendly Year after year I always come back and am so happy how easy it is to get my taxes filed.
Date published: 2021-05-19
Rated 5 out of 5 by from Easy It is easy and user friendly. Would recommend to a friend.
Date published: 2021-05-19
Rated 5 out of 5 by from I liked all the help Called three times and finally got the right answer and ws able to fix my returns but late so hopefully it will work
Date published: 2021-05-19
Rated 5 out of 5 by from Easy the step by ster was awesome, and the help finding the numbers and paperwork was amazing. No frustration, no headaches. Just fast, user friendly and easy.
Date published: 2021-05-19
Rated 5 out of 5 by from So easy! I love how easy TurboTax is ! Very simple and easy process with them!
Date published: 2021-05-19
Rated 5 out of 5 by from Awesome and easy I was seperated had to move and lost wages this year due to covid
Date published: 2021-05-19
Rated 5 out of 5 by from I love TurboTax I use TurboTax every year, as it is convenient, consistent, and reliable. There aren't too many questions, and it is extremely user friendly.
Date published: 2021-05-19
Rated 3 out of 5 by from i would feel better if i could see the forms and i I have used TT since 2009 every year so I trust it. but as years pass TT is less transparent and is now opaque. I may consider another product next year...if an alternative show details such as the worksheets
Date published: 2021-05-19
Rated 4 out of 5 by from Turbo Tax slipped some this year. I've been using a form of Turbo Tax for decades. This year I struggled with the wording of some of the questions (not clear) and had to spend extra time Googling the answers. The Help was no help at all. There was no Help listed with the specific item. The Michigan part was the worse--added and extra unnecessary hour to my filing--trying to figure out what the question meant. I even called friends who are tax savvy and they weren't sure. I know that taxes are much simpler in many ways--yet filing is even more complex than ever and that's what drives the questions--trying to find that 1% (or even less) who might have a deduction/credit.
Date published: 2021-05-19
Rated 4 out of 5 by from spent too much time hunting I tried to find out how to put in banking info before electronic file. Finally gave up and hit the file button and there it was! I was not happy. There should have been something in my search that told me this. I have noticed in the past that Turbotax makes minor changes each year and sometimes they confuse me.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 214