TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy and Helpful Every year it seems to get more and more simple to file. I am so grateful that everything is explained to me throughout the process.
Date published: 2023-04-27
Rated 5 out of 5 by from super easy and fast The turbo tax expert was super helpful and knowledgeable
Date published: 2023-04-27
Rated 5 out of 5 by from Turbo Tax was easy to use I didn't engage with a TurboTax agent because the site was easy to use.
Date published: 2023-04-27
Rated 4 out of 5 by from Turbo Tax Gives Me The Confidence to Do My Own Tax The title says it all. Turbo Tax gives me the confidence to do my own taxes.
Date published: 2023-04-27
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is awesome. I'm happy to be using TurboTax
Date published: 2023-04-27
Rated 1 out of 5 by from Buggy Program bombed right out of the gate every time I tried to input W-2 information. Finally turned off wifi and then it demanded my Mac system password before it would work, without explanation for why in the world that would be necessary. TurboTax is an annual disaster and they don't care about their customers. On line help sucks.
Date published: 2023-04-27
Rated 3 out of 5 by from Almost that easy I would have had my paperwork in on time if it would have asked for a PIN. By the time I got back to putting it in I was late.
Date published: 2023-04-27
Rated 2 out of 5 by from too much trouble It was not a good experiance. I have always done my taxes on my computer. this year i had to do them on line due to issues with updating an older Mac.
Date published: 2023-04-27
Rated 5 out of 5 by from Love Turbo Tax I love the fact that it walks me through every step.
Date published: 2023-04-27
Rated 4 out of 5 by from Good It was good and easy to use and very helpful thanks
Date published: 2023-04-27
All TurboTax® Offerings Reviews - Page 214
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Helpful Every year it seems to get more and more simple to file. I am so grateful that everything is explained to me throughout the process.
Date published: 2023-04-27
Rated 5 out of 5 by from super easy and fast The turbo tax expert was super helpful and knowledgeable
Date published: 2023-04-27
Rated 5 out of 5 by from Turbo Tax was easy to use I didn't engage with a TurboTax agent because the site was easy to use.
Date published: 2023-04-27
Rated 4 out of 5 by from Turbo Tax Gives Me The Confidence to Do My Own Tax The title says it all. Turbo Tax gives me the confidence to do my own taxes.
Date published: 2023-04-27
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is awesome. I'm happy to be using TurboTax
Date published: 2023-04-27
Rated 1 out of 5 by from Buggy Program bombed right out of the gate every time I tried to input W-2 information. Finally turned off wifi and then it demanded my Mac system password before it would work, without explanation for why in the world that would be necessary. TurboTax is an annual disaster and they don't care about their customers. On line help sucks.
Date published: 2023-04-27
Rated 3 out of 5 by from Almost that easy I would have had my paperwork in on time if it would have asked for a PIN. By the time I got back to putting it in I was late.
Date published: 2023-04-27
Rated 2 out of 5 by from too much trouble It was not a good experiance. I have always done my taxes on my computer. this year i had to do them on line due to issues with updating an older Mac.
Date published: 2023-04-27
Rated 5 out of 5 by from Love Turbo Tax I love the fact that it walks me through every step.
Date published: 2023-04-27
Rated 4 out of 5 by from Good It was good and easy to use and very helpful thanks
Date published: 2023-04-27
All TurboTax® Offerings Reviews - Page 214