TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from I hate doing taxes, turbo tax relieved the tension I hate doing taxes, turbo tax relieved the tension
Date published: 2023-04-16
Rated 5 out of 5 by from Love it although I hate having to file! Simple and easy to follow. I had no problems with the prompts and it was very self explanatory.
Date published: 2023-04-16
Rated 5 out of 5 by from I like to know what's going on I'm a small business owner. I like to do my own taxes using TurboTax because it's so easy and helpful. Anything I have a question about is usually further explained by clicking the question mark on the page. I like learning about where my money is going and why.
Date published: 2023-04-16
Rated 5 out of 5 by from Everything great besides entering in dependent day Everything great besides entering in dependent day care information. Triple checked all boxes to make sure they were filled out correct and kept getting message that some boxes were filled incorrectly.
Date published: 2023-04-16
Rated 5 out of 5 by from So Fun and Easy! Taxes made easy - that's turbotax! Thanks for a great experience. Your process is fun (I love numbers) and easy to navigate.
Date published: 2023-04-16
Rated 3 out of 5 by from Fees charged to E-File State Teturn I recently had to prepare my parents tax return as my father passed away. While I expected an additional fee for a different state return, I did not expect a fee to E-file the state return. I could have purchased a separate software package and saved money. Just a poor business model. I have used turbo tax for many years but things never cease to amaze me.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent thorough accurate and fast product TurboTax gets better every year, with integrations to bank accounts, standard deductions, helpful tips, instructions and examples. It's the easiest possible way to self-complete taxes!
Date published: 2023-04-16
Rated 5 out of 5 by from Puts my mind at ease I always have serious anxiety when it comes to filing because my husband and I are both self-employed. I love the process of filing and the protection that TurboTax offers us; it always gives me such a good piece of mind whenever I am finished. The process is super easy, and their representatives are extremely knowledgeable and helpful!
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use Love that it keeps info from prior years to make filing easier
Date published: 2023-04-16
Rated 4 out of 5 by from charges extra charge for filing and preparing after I paid for it
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2127
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I hate doing taxes, turbo tax relieved the tension I hate doing taxes, turbo tax relieved the tension
Date published: 2023-04-16
Rated 5 out of 5 by from Love it although I hate having to file! Simple and easy to follow. I had no problems with the prompts and it was very self explanatory.
Date published: 2023-04-16
Rated 5 out of 5 by from I like to know what's going on I'm a small business owner. I like to do my own taxes using TurboTax because it's so easy and helpful. Anything I have a question about is usually further explained by clicking the question mark on the page. I like learning about where my money is going and why.
Date published: 2023-04-16
Rated 5 out of 5 by from Everything great besides entering in dependent day Everything great besides entering in dependent day care information. Triple checked all boxes to make sure they were filled out correct and kept getting message that some boxes were filled incorrectly.
Date published: 2023-04-16
Rated 5 out of 5 by from So Fun and Easy! Taxes made easy - that's turbotax! Thanks for a great experience. Your process is fun (I love numbers) and easy to navigate.
Date published: 2023-04-16
Rated 3 out of 5 by from Fees charged to E-File State Teturn I recently had to prepare my parents tax return as my father passed away. While I expected an additional fee for a different state return, I did not expect a fee to E-file the state return. I could have purchased a separate software package and saved money. Just a poor business model. I have used turbo tax for many years but things never cease to amaze me.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent thorough accurate and fast product TurboTax gets better every year, with integrations to bank accounts, standard deductions, helpful tips, instructions and examples. It's the easiest possible way to self-complete taxes!
Date published: 2023-04-16
Rated 5 out of 5 by from Puts my mind at ease I always have serious anxiety when it comes to filing because my husband and I are both self-employed. I love the process of filing and the protection that TurboTax offers us; it always gives me such a good piece of mind whenever I am finished. The process is super easy, and their representatives are extremely knowledgeable and helpful!
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use Love that it keeps info from prior years to make filing easier
Date published: 2023-04-16
Rated 4 out of 5 by from charges extra charge for filing and preparing after I paid for it
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2127