TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
BPRP5292 from
rick and barbara's return
Very easy to use. Able to load all documents easy and use the phone to do so.
Date published: 2023-04-16
Rated 5 out of 5 by
Mike092830560 from
TurboTax lives up to name
TurboTax is indeed fast. If your taxes are relatively straightforward, it is definitely the way to go.
Date published: 2023-04-16
Rated 1 out of 5 by
js js from
disappointed
disappointed that the way to account for rental income in main home changed suddenly from 2021 return to 2022 return, and live assisted had to be the one that told me after 2 hours on the phone.
Date published: 2023-04-16
Rated 3 out of 5 by
turbotaxuser144 from
Popular brand name with a few problems
- Wasn't able to upload W2 form, so had to fill out all the info manually (said there was an error with uploading; had the same problem in 2021 as well) - had to fill everything out twice because the file got corrupted - filing process itself was fairly clear, but would be great if there was a deeper explanation behind certain steps (i.e. why does the state do XYZ, where does this money go, why do I owe $$ to the federal gov't, etc)
Date published: 2023-04-16
Rated 5 out of 5 by
Pamela May from
turbo tax
I like the website. It was specific to my needs. Offer help every step in the tax filing process.
Date published: 2023-04-16
Rated 5 out of 5 by
jmorrison1218 from
Jon's Tax Return
It was fast, easy, and efficient. The explanations while filing were very helpful.
Date published: 2023-04-16
Rated 3 out of 5 by
Gover Antiment from
Has become a round robin loop of trash
The explanations either explain nothing or raise more questions. Having to google search leads to better results. Ive used turbo tax for almost a decade or more. It's looking more and more like turbotax is in bed with the IRS. It still keeps most things straight forward. Basically dont run your own business and its easy peasy.
Date published: 2023-04-16
Rated 5 out of 5 by
Paul baby from
Keriaas was great she needs a raise
Great services perfect. Karissa helped greatly AAAA
Date published: 2023-04-16
Rated 4 out of 5 by
Aunt taxy from
Good program
It is different from last year. You do not have to type in W2 information, however it is more expensive like double and that is not good.
Date published: 2023-04-16
Rated 5 out of 5 by
Snull2019 from
15+ years of using TurboTax
TurboTax has continuously been my app of choice for doing my taxes. Every year gets better!
All TurboTax® Offerings Reviews - Page 2123
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BPRP5292 from
rick and barbara's return
Very easy to use. Able to load all documents easy and use the phone to do so.
Date published: 2023-04-16
Rated 5 out of 5 by
Mike092830560 from
TurboTax lives up to name
TurboTax is indeed fast. If your taxes are relatively straightforward, it is definitely the way to go.
Date published: 2023-04-16
Rated 1 out of 5 by
js js from
disappointed
disappointed that the way to account for rental income in main home changed suddenly from 2021 return to 2022 return, and live assisted had to be the one that told me after 2 hours on the phone.
Date published: 2023-04-16
Rated 3 out of 5 by
turbotaxuser144 from
Popular brand name with a few problems
- Wasn't able to upload W2 form, so had to fill out all the info manually (said there was an error with uploading; had the same problem in 2021 as well) - had to fill everything out twice because the file got corrupted - filing process itself was fairly clear, but would be great if there was a deeper explanation behind certain steps (i.e. why does the state do XYZ, where does this money go, why do I owe $$ to the federal gov't, etc)
Date published: 2023-04-16
Rated 5 out of 5 by
Pamela May from
turbo tax
I like the website. It was specific to my needs. Offer help every step in the tax filing process.
Date published: 2023-04-16
Rated 5 out of 5 by
jmorrison1218 from
Jon's Tax Return
It was fast, easy, and efficient. The explanations while filing were very helpful.
Date published: 2023-04-16
Rated 3 out of 5 by
Gover Antiment from
Has become a round robin loop of trash
The explanations either explain nothing or raise more questions. Having to google search leads to better results. Ive used turbo tax for almost a decade or more. It's looking more and more like turbotax is in bed with the IRS. It still keeps most things straight forward. Basically dont run your own business and its easy peasy.
Date published: 2023-04-16
Rated 5 out of 5 by
Paul baby from
Keriaas was great she needs a raise
Great services perfect. Karissa helped greatly AAAA
Date published: 2023-04-16
Rated 4 out of 5 by
Aunt taxy from
Good program
It is different from last year. You do not have to type in W2 information, however it is more expensive like double and that is not good.
Date published: 2023-04-16
Rated 5 out of 5 by
Snull2019 from
15+ years of using TurboTax
TurboTax has continuously been my app of choice for doing my taxes. Every year gets better!
All TurboTax® Offerings Reviews - Page 2123
Date published: 2023-04-16