TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is a breeze simple and easy to use. pleasant experience. will use turbo tax next year.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is fantastic! I always get all the help I need! Makes taxes easy!
Date published: 2023-04-16
Rated 4 out of 5 by from My TurboTax review Good experience after filed 9 times with TurboTax. The filing cost is kind of expensive but saving money in tax return. Very good worksheets
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use! Quick and easy to use. Walked me through every step along the way.
Date published: 2023-04-16
Rated 5 out of 5 by from it is user friendly it was quick and helpful. recommend using turbo tax.
Date published: 2023-04-16
Rated 3 out of 5 by from It could be better 1. For the CA state issued 1095-A TurboTax does not import the electronic document. It’s a PAIN to enter this form. For example, one of the fields is the market place identifier, only first 15 characters need to be entered and there are like 25. It is difficult to keep counting how many characters have been entered. This is insipid that you cannot import this simple form from Covered California. You should definitely add the ability to import this form next year. 2. When I need help on subjects like 1099-q the wording could be more helpful than the vague terminology used. The question I was asked was “did any of this distribution get rolled over into another account or tuition program’. Well it was used entirely to pay college tuition and expenses. Should not that be the first question? The question was obviously written by a tax person, without understanding how non tax people think.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax - Fast and Easy! So fast and easy. Step by step, with plenty of confirmations and checks to provide the confidence needed to do this alone. Awesome!
Date published: 2023-04-16
Rated 5 out of 5 by from IN THE WORDS OF A OLD MAN: HANDY AS HIP POCKETS I REALL APPRECIATE THE SIMPLICITY OF IT. I'D HAD TAXES DONE BEFORE BY A SO CALLED PROFESSIONAL AND HAD TO HAVE THEM ADJUSTED. WITH YOU GUYS I CAN DO IT MY SELF WITHOUT WORRY.. THANK YOU!
Date published: 2023-04-16
Rated 4 out of 5 by from good - thanks it was difficult in the beginning - but fine. okosok
Date published: 2023-04-16
Rated 5 out of 5 by from Tax Specialist was awesome Had an issue with a form 1099 misc. The live specialist researched information, shared my screen and resolved the problem
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2118
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is a breeze simple and easy to use. pleasant experience. will use turbo tax next year.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is fantastic! I always get all the help I need! Makes taxes easy!
Date published: 2023-04-16
Rated 4 out of 5 by from My TurboTax review Good experience after filed 9 times with TurboTax. The filing cost is kind of expensive but saving money in tax return. Very good worksheets
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use! Quick and easy to use. Walked me through every step along the way.
Date published: 2023-04-16
Rated 5 out of 5 by from it is user friendly it was quick and helpful. recommend using turbo tax.
Date published: 2023-04-16
Rated 3 out of 5 by from It could be better 1. For the CA state issued 1095-A TurboTax does not import the electronic document. It’s a PAIN to enter this form. For example, one of the fields is the market place identifier, only first 15 characters need to be entered and there are like 25. It is difficult to keep counting how many characters have been entered. This is insipid that you cannot import this simple form from Covered California. You should definitely add the ability to import this form next year. 2. When I need help on subjects like 1099-q the wording could be more helpful than the vague terminology used. The question I was asked was “did any of this distribution get rolled over into another account or tuition program’. Well it was used entirely to pay college tuition and expenses. Should not that be the first question? The question was obviously written by a tax person, without understanding how non tax people think.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax - Fast and Easy! So fast and easy. Step by step, with plenty of confirmations and checks to provide the confidence needed to do this alone. Awesome!
Date published: 2023-04-16
Rated 5 out of 5 by from IN THE WORDS OF A OLD MAN: HANDY AS HIP POCKETS I REALL APPRECIATE THE SIMPLICITY OF IT. I'D HAD TAXES DONE BEFORE BY A SO CALLED PROFESSIONAL AND HAD TO HAVE THEM ADJUSTED. WITH YOU GUYS I CAN DO IT MY SELF WITHOUT WORRY.. THANK YOU!
Date published: 2023-04-16
Rated 4 out of 5 by from good - thanks it was difficult in the beginning - but fine. okosok
Date published: 2023-04-16
Rated 5 out of 5 by from Tax Specialist was awesome Had an issue with a form 1099 misc. The live specialist researched information, shared my screen and resolved the problem
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2118