TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Disgushed with TT from
Awful Experience This Year!
Extra fees are unknown until the return is done, then it is too late to start over. I've used Turbo Tax for decades and am disgusted about how they now charge for their product.
Date published: 2023-04-16
Rated 4 out of 5 by
this guy c4354efws from
Just a few quirks
Asked several times for the same information. Keeps asking for you to upgrade for no reason and requires 2 mouse clicks every time
Date published: 2023-04-16
Rated 5 out of 5 by
Rocasm from
Tax
Excelente and easy instructions and very detailed questions.
Date published: 2023-04-16
Rated 5 out of 5 by
Thopper from
Great program
Easy to follow and hsa all the information i need.
Date published: 2023-04-16
Rated 5 out of 5 by
MS Scranton from
Easy & Helpful
Very Helpful, quick, easy to use and decreases stress.
Date published: 2023-04-16
Rated 1 out of 5 by
JBZG from
Horrible interface
It's impossible to switch to *file for an extension* once you have reached the Filing step -- both for Federal (I had to close and start from scratch) and NY State (I still don't know how to get there). PLEASE ADVISE!!!!!
Date published: 2023-04-16
Rated 5 out of 5 by
FierceGrace from
Refunds I didn't expect - Sooner next time!
If I had known how easy TurboTax would make filing my taxes this year, I would've done it sooner! Especially because I'm receiving refunds that I didn't expect. I expected to owe money this year.
Date published: 2023-04-16
Rated 2 out of 5 by
emdxo from
id rather have someone do it in person
for the price i paid, id rather have the peace of mind of a human being doing it in front of me. i wont be using turbo tax next year. the only thing it provided me was convenience. but i paid a very high wage for it. i'd have rather done it myself or with someone in person.
Date published: 2023-04-16
Rated 4 out of 5 by
tshoshn from
Turbotax got the job done
Relatively straight forward. I was able to get a return which isn't a guarantee.
Date published: 2023-04-16
Rated 5 out of 5 by
Cathy Ann from
Free for CA State too!
I think in past years the state tax return was not free. But this year it was! Very easy to upload w2 and other electronic forms. Filing taxes seems to get less painful every year. :)
All TurboTax® Offerings Reviews - Page 2114
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Disgushed with TT from
Awful Experience This Year!
Extra fees are unknown until the return is done, then it is too late to start over. I've used Turbo Tax for decades and am disgusted about how they now charge for their product.
Date published: 2023-04-16
Rated 4 out of 5 by
this guy c4354efws from
Just a few quirks
Asked several times for the same information. Keeps asking for you to upgrade for no reason and requires 2 mouse clicks every time
Date published: 2023-04-16
Rated 5 out of 5 by
Rocasm from
Tax
Excelente and easy instructions and very detailed questions.
Date published: 2023-04-16
Rated 5 out of 5 by
Thopper from
Great program
Easy to follow and hsa all the information i need.
Date published: 2023-04-16
Rated 5 out of 5 by
MS Scranton from
Easy & Helpful
Very Helpful, quick, easy to use and decreases stress.
Date published: 2023-04-16
Rated 1 out of 5 by
JBZG from
Horrible interface
It's impossible to switch to *file for an extension* once you have reached the Filing step -- both for Federal (I had to close and start from scratch) and NY State (I still don't know how to get there). PLEASE ADVISE!!!!!
Date published: 2023-04-16
Rated 5 out of 5 by
FierceGrace from
Refunds I didn't expect - Sooner next time!
If I had known how easy TurboTax would make filing my taxes this year, I would've done it sooner! Especially because I'm receiving refunds that I didn't expect. I expected to owe money this year.
Date published: 2023-04-16
Rated 2 out of 5 by
emdxo from
id rather have someone do it in person
for the price i paid, id rather have the peace of mind of a human being doing it in front of me. i wont be using turbo tax next year. the only thing it provided me was convenience. but i paid a very high wage for it. i'd have rather done it myself or with someone in person.
Date published: 2023-04-16
Rated 4 out of 5 by
tshoshn from
Turbotax got the job done
Relatively straight forward. I was able to get a return which isn't a guarantee.
Date published: 2023-04-16
Rated 5 out of 5 by
Cathy Ann from
Free for CA State too!
I think in past years the state tax return was not free. But this year it was! Very easy to upload w2 and other electronic forms. Filing taxes seems to get less painful every year. :)
All TurboTax® Offerings Reviews - Page 2114
Date published: 2023-04-16